Catchpoint vs Zenoss Cloud comparison

Catchpoint and Zenoss are both solutions in the Network Monitoring Software category. Catchpoint is ranked #59 with an average rating of 8.0, while Zenoss is ranked #76. Catchpoint holds a 0.4% mindshare in NMS, compared to Zenoss’s 0.4% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.

Catchpoint

Read 14 Catchpoint reviews

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422 Comparison Views

100% willing to recommend

Zenoss Cloud

Read 8 Zenoss Cloud reviews

633 Views
444 Comparison Views

100% willing to recommend

Catchpoint

Zenoss Cloud

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Executive SummaryUpdated on Oct 10, 2024

Zenoss Cloud and Catchpoint compete in the IT monitoring domain. Zenoss Cloud has the upper hand in pricing and customer support, while Catchpoint's robust features justify its price.

Features: Zenoss Cloud offers comprehensive monitoring capabilities, seamless integration, and customizable dashboards. Catchpoint provides real-time performance monitoring, extensive data analytics, and synthetic monitoring capabilities.

Room for Improvement: Zenoss Cloud can enhance its real-time analytics, expand data sources, and improve synthetic monitoring. Catchpoint could offer more intuitive dashboards, better integration options, and enhanced customer feedback response.

Ease of Deployment and Customer Service: Zenoss Cloud features a straightforward deployment process with excellent customer support, enhancing usability. Catchpoint focuses on detailed documentation and self-service, encouraging independent customer engagement.

Pricing and ROI: Zenoss Cloud is competitively priced, offering a balanced ROI for cost-effective solutions. Catchpoint may incur higher initial costs, but the ROI is solid due to its in-depth features.

To learn more, read our detailed Catchpoint vs. Zenoss Cloud Report (Updated: April 2025).

Buyer's Guide

Catchpoint vs. Zenoss Cloud

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Network Monitoring Software

59th

Ranking in Cloud Monitoring Software

31st

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (40th), Digital Experience Monitoring (DEM) (9th)

Zenoss Cloud

Ranking in Network Monitoring Software

76th

Ranking in Cloud Monitoring Software

40th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Infrastructure (33rd), Event Monitoring (14th), Server Monitoring (23rd), IT Infrastructure Monitoring (53rd), Container Monitoring (10th), AIOps (20th)

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.4%, down from 0.4% compared to the previous year. The mindshare of Zenoss Cloud is 0.4%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Carl Funk

Senior Manager at a training & coaching company with 10,001+ employees

The UI is well designed, so it's easy to get the visibility you want.

There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing. The other issue is the cost. The more data you collect, the more expensive it becomes. You sell your organization by saying we can get this feature set, but then you have to walk that back because we'll need more money to run every test. This is something hard to get out in your initial scoping. You provide Catchpoint with a series of tests and get a cost estimate, not realizing all the data you might have to collect long term. That was a big deal for us because we partly switched on the promise of saving money.

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ClaudiaChen

Cloud Architect - Senior Technology Architect at Telstra

Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."

"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."

"The solution offers three different ways of slicing data to look for abnormalities."

"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."

"Catchpoint provides a great amount of information."

"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."

"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."

"The product's most valuable feature is the ability to identify and troubleshoot network issues."

More Catchpoint pros

"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."

"The product offers good documentation that helps with initial training."

"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."

"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."

"The most valuable feature is the flexible discovery mechanism."

"It's easy to use."

"The custom built integration is one of the most valuable features because you can see all the especially critical items."

Cons

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."

"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."

"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."

"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."

"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."

More Catchpoint cons

"There was a problem with Zenoss and storage monitoring."

"The AI aspect needs to improve."

"It would be ideal if the product offered sound alerts."

"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."

"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."

"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"

"Now it is stable, but they should design threshold parameters in percentage instead of raw values."

Pricing and Cost Advice

"The solution's pricing varies based on services and licensing models."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"The solution's pricing is comparable to the last tool we were using."

"In terms of licensing fees, I believe they were slightly higher."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."

"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."

"It depends on the customer, what he wants."

"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

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Top Industries

By visitors reading reviews

Educational Organization

49%

Financial Services Firm

14%

Computer Software Company

Retailer

Computer Software Company

24%

Financial Services Firm

13%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

See all answers

What is your experience regarding pricing and costs for Catchpoint?

The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.

See all answers

What needs improvement with Catchpoint?

As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive simila...

See all answers

What is the best network monitoring software for large enterprises?

In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...

See all answers

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Compared 24% of the time

ThousandEyes vs Catchpoint

Compared 17% of the time

Datadog vs Catchpoint

Compared 14% of the time

New Relic vs Catchpoint

Compared 11% of the time

Splunk AppDynamics vs Catchpoint

Compared 7% of the time

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Zabbix vs Zenoss Cloud

Compared 38% of the time

Nagios XI vs Zenoss Cloud

Compared 35% of the time

SolarWinds AppOptics vs Zenoss Cloud

Compared 15% of the time

Centreon vs Zenoss Cloud

Compared 12% of the time

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Product Reports

Buyer's Guide

Catchpoint

April 2025

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Buyer's Guide

Zenoss Cloud

April 2025

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Also Known As

No data available

Cloud Monitoring, Zenoss Service Dynamics

Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.

Zenoss

Sample Customers

Information Not Available

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

Buyer's Guide

Catchpoint vs. Zenoss Cloud

April 2025

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