SCOM and Catchpoint compete in the monitoring solutions market, each with unique strengths and focus areas. Based on robustness, SCOM seems to have the upper hand in Windows environment integration, while Catchpoint is preferred for synthetic monitoring and quick response.
Features: SCOM provides robust monitoring capabilities, notable integration with Azure, and comprehensive Microsoft product support. It offers extensive management packs and flexible solutions for tailored monitoring. Catchpoint is known for a wide range of synthetic monitoring tools and caters to various network and application scenarios. Its focus on rapid response and comprehensive support is a significant advantage in synthetic and real-user monitoring.
Room for Improvement: SCOM requires enhancements in application monitoring, usability, and dashboard functionality. There's a need for better cloud monitoring and integration with third-party tools. Catchpoint faces challenges with its complex UI and requires improved automation features and pricing model transparency. Both products have room for improvement in reporting capabilities and user interface intuitiveness.
Ease of Deployment and Customer Service: SCOM has versatile deployment options with strong support for on-premises and hybrid cloud environments. It benefits from Microsoft's extensive support infrastructure, though setup can be complex. Catchpoint primarily supports cloud environments, offering simpler deployment. Its customer service is praised for responsiveness, yet some users face challenges with cost and value concerning feature access. SCOM's Microsoft support channels vary based on specific agreements.
Pricing and ROI: SCOM is seen as cost-effective, especially within the Microsoft ecosystem, offering enterprise agreement benefits and lower licensing costs. Comprehensive monitoring minimizes downtime, enhancing ROI. Catchpoint's pricing is perceived as high, focused on large enterprises but offers flexible point-based models. The advanced features and responsive support often justify the cost, providing tangible ROI through system reliability and customer satisfaction.
| Product | Market Share (%) |
|---|---|
| SCOM | 1.4% |
| Catchpoint | 0.5% |
| Other | 98.1% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 1 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 22 |
| Large Enterprise | 54 |
Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.
Learn more at: https://www.catchpoint.com/
SCOM (System Center Operations Manager) is a cross-platform data center monitoring and reporting tool that checks the status of various objects defined within the environment, such as server hardware, system services, etc. The solution allows data center administrators to deploy, configure, manage, and monitor the operations, services, devices and applications of multiple enterprise IT systems via a single pane of glass. It is suitable for businesses of all sizes.
SCOM Features
SCOM has many valuable key features. Some of the most useful ones include:
SCOM Benefits
There are several benefits to implementing SCOM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the SCOM solution.
A Manager at a financial services firm says, “The feature I like most about SCOM is that it is easy-to-use. I find it very user-friendly. I also like the knowledge base which it has. You can find the resolution to questions or issues directly within the SCOM itself. It will alert you with a recommendation of what you need to do at the same time. This sort of self-diagnosis or prompting is one of the great values you get from SCOM compared to other solutions.”
PeerSpot user Zahari Z., Information Technology Auditor at a financial services firm, mentions, “Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications. There is a mechanism to set up a notification from the SCOM and whenever there is a drop in the availability the notification alerts not only for availability but for other issues as well. You can align thresholds according to the speed of your environment and you can have a threshold related notification, which is one of the useful features.”
Bill W., Sr. Systems Engineer at Arapahoe County Government, comments, “ I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time. When we patch, things are automatically put into maintenance mode so that the numbers for our systems being down, do not count against us.”
A Project Manager at a tech services company explains, “The feature I have found most valuable is the book feature. While we run the Sprint one we can add some setups for multiple sprints.”
A Systems Engineer at an educational organization states, “Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.”
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
