We performed a comparison between Catchpoint and Quest Foglight for APM [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."
"The solution offers three different ways of slicing data to look for abnormalities."
"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."
"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."
"Catchpoint provides a great amount of information."
"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."
"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."
"Catchpoint's customer service and support are valuable."
"The ability to track performance of an application or application suite over time is extremely valuable to our business partners and for our application development team with near real time results."
"Real time database monitoring and alerting are valuable."
"Capacity on database and file servers. I found the algorithms to forecast growth and concerns particularly intuitive."
"The most valuable feature is drill-down monitoring, which shows us from one interface the transaction chain from the front end to back end."
"Dell Foglight does analyze and optimize your virtual infrastructure. It definitely reduces operational cost."
"It provides a history of the activities on our SQL servers."
"Having standard monitoring features and a central repository saves us a lot of time and reduces risk of incidents."
"Infrastructure Monitoring and End User Monitoring are the product’s most valuable features to me."
"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."
"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."
"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."
"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."
"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."
"Catchpoint can be improved by focusing solely on network monitoring."
"The old user version was better, it was more user-friendly."
"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."
"I want to see mobile access application in the next release."
"We are running a Webmethods stack (Software AG) and Foglight is unable to instrument. We are in a POC with Dynatrace and it was able to instrument with little effort."
"I think installation and setup needs little more improvement especially when you are installing with external database."
"The version compatibility needs work."
"I would perhaps like to see more SSMS connections."
"It needs a more intuitive way to create and implement custom "Cartridges" to be deployed through out a Federated environment."
"The “cartridge” concept for every little thing is a bit of a bother to implement."
"They need to improve the stability of FxM and FxV."
Earn 20 points
Catchpoint is ranked 18th in Application Performance Monitoring (APM) and Observability with 12 reviews while Quest Foglight for APM [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability. Catchpoint is rated 8.2, while Quest Foglight for APM [EOL] is rated 8.0. The top reviewer of Catchpoint writes "The UI is well designed, so it's easy to get the visibility you want". On the other hand, the top reviewer of Quest Foglight for APM [EOL] writes "We evaluated other options including BMC, but chose Foglight for it's notifications & the ability to review the history". Catchpoint is most compared with Dynatrace, ThousandEyes, Datadog, Splunk Enterprise Security and Selenium HQ, whereas Quest Foglight for APM [EOL] is most compared with .
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