Catchpoint vs Quest Foglight for APM [EOL] comparison

"The product's most valuable feature is the ability to identify and troubleshoot network issues."

"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."

"Catchpoint provides a great amount of information."

"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."

"During business hours, it has worked absolutely fine without any issues."

"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."

"The solution offers three different ways of slicing data to look for abnormalities."

"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."

"Having standard monitoring features and a central repository saves us a lot of time and reduces risk of incidents."

"With the APM you can replay the end user session and see issues quickly by viewing the session."

"FxV is valuable as we can playback the session."

"It provides a history of the activities on our SQL servers."

"Infrastructure Monitoring and End User Monitoring are the product’s most valuable features to me."

"Intuitive, Single-pane-of-glass dashboards for real-time statistics and long-term statistics for capacity management and in-depth analytics"

"The ability to track performance of an application or application suite over time is extremely valuable to our business partners and for our application development team with near real time results."

"At a glance I can easily see what is going on with all of my VMware ​environments, including top consumers of resources."

"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."

"Catchpoint can be improved by focusing solely on network monitoring."

"The old user version was better, it was more user-friendly."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."

"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."

"The “cartridge” concept for every little thing is a bit of a bother to implement."

"There are some metrics I'd like to track that are difficult to find or implement into a tracking solution without a lot of manual work."

"I think installation and setup needs little more improvement especially when you are installing with external database."

"We are running a Webmethods stack (Software AG) and Foglight is unable to instrument. We are in a POC with Dynatrace and it was able to instrument with little effort."

"I want to see mobile access application in the next release."

"They need to improve the stability of FxM and FxV."

"I would perhaps like to see more SSMS connections."

"SQL agents often failed but again this may have been addressed in future versions."

"In terms of licensing fees, I believe they were slightly higher."

"The solution's pricing varies based on services and licensing models."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"The solution's pricing is comparable to the last tool we were using."

"Foglight can be expensive I would go with the pricing at a three year deal."

"The price is expensive for us."

"I recall it being a very expensive solution relative to function and stability."

"Since the product split – the licensing is a bit more complex."