We performed a comparison between Catchpoint and Oracle Enterprise Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Nexthink, Lakeside Software, Riverbed and others in Digital Experience Monitoring (DEM)."The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."
"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."
"The solution offers three different ways of slicing data to look for abnormalities."
"Catchpoint provides a great amount of information."
"Catchpoint's customer service and support are valuable."
"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."
"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."
"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."
"SQL Tuning Advisor, ADDM, Top Activity, ASM Space Manager, Incident Notifications"
"Oracle Enterprise Manager has eased the responsibilities among our DBAs. We can now assign individual tasks to separate DBAs."
"With ASH Analytics, ADDM, Real-Time SQL Monitoring, SQL Tuning Advisor, we can measure SLAs, detect performance hotspots, perform deep diagnostics into specific tiers, tune applications, and remediate."
"It's easy to implement as it's made by Oracle for Oracle."
"The solution is easy to use and has good performance."
"We use Oracle Enterprise Manager for a lot of services like ERP and PLM."
"The single-pane and single interface in the centralized system is the most valuable feature."
"I mostly use the top events, and look at how the execution is happening on the database; and monitoring the cluster level rates. I even look at the execution plan."
"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."
"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."
"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."
"Catchpoint can be improved by focusing solely on network monitoring."
"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."
"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."
"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."
"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."
"The solution is not as simple as people say it is."
"They should improve the hover text context. This would provide assistance whenever a task is attempted by a DBA."
"I would like to improve the cost."
"There's a lot of documentation to go through as a new user."
"The interface could be more friendly for basic users."
"Reporting and statistical charting is largely still left up the end-user to develop custom solutions."
"The product must improve its support team."
"Improving the integration speed would be beneficial, as the current Java-based system can sometimes result in slow responses."
Catchpoint is ranked 5th in Digital Experience Monitoring (DEM) with 12 reviews while Oracle Enterprise Manager is ranked 1st in Database Development and Management with 123 reviews. Catchpoint is rated 8.2, while Oracle Enterprise Manager is rated 8.4. The top reviewer of Catchpoint writes "The UI is well designed, so it's easy to get the visibility you want". On the other hand, the top reviewer of Oracle Enterprise Manager writes "Provides good stability and has an easy implementation process". Catchpoint is most compared with Dynatrace, ThousandEyes, Datadog, Splunk Enterprise Security and Selenium HQ, whereas Oracle Enterprise Manager is most compared with Zabbix, Quest Spotlight, Dynatrace, AppDynamics and Quest Foglight for Databases.
We monitor all Digital Experience Monitoring (DEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
Hello,
I am afraid I may not be much help with the products you’ve listed or require. But I recently went through a search for APM (application performance monitor) products that supported Web services, URL, and WebSphere MQ.
This may help you in your search process :
First, I researched Gartner’s magic quadrant report for their expertise on APM (application performance monitor) for middleware. This report separates vendors into 4 quadrants that correlates to their position in the industry. It also lists the strengths and weaknesses for each product. If you don’t see the product your interested in listed in the quadrant, don’t be discouraged, it may have just missed the weighting value by a small margin. I’ve found that a lot of products are selected to evaluate based on user “word of mouth”.
Secondly, I generated a “scorecard” xls that contained my requirements and weighting values for each software product that I wanted to evaluate. I contacted their sales rep and requested they complete the scorecard for their APM software. After which, I selected the top 3 scores and started further investigation and the POC process.
Hope this helps,
Thanks,
Judy Ellis
z/OS Systems Programmer
WebSphere MQ Admin.
Regional Data Center (Americas) - 1.855.RDC.DATA
(855.732.3282)
o. 513 947 6721
c. 513 375 1304