Catchpoint vs Centreon comparison

Catchpoint and Centreon are both solutions in the Network Monitoring Software category. Catchpoint is ranked #21 with an average rating of 8.5, while Centreon is ranked #27 with an average rating of 7.3. Catchpoint holds a 0.6% mindshare in NMS, compared to Centreon’s 1.3% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 93% of Centreon users who would recommend it.

Catchpoint

Read 20 Catchpoint reviews

4,526 Views
2,172 Comparison Views

100% willing to recommend

Centreon

Read 31 Centreon reviews

8,080 Views
6,545 Comparison Views

93% willing to recommend

Catchpoint

Centreon

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Executive SummaryUpdated on Oct 10, 2024

Catchpoint and Centreon compete in the network monitoring space. Catchpoint offers more advanced monitoring capabilities, with a strength in delivering comprehensive analytics, while Centreon is favored for its cost-effectiveness, especially appealing for small to mid-sized enterprises.

Features: Catchpoint offers real-time monitoring, synthetic testing, and performance analytics, ideal for large-scale needs. Centreon provides network visualization, easy tool integration, and focuses on simple network management. Catchpoint's feature set is comprehensive with detailed metrics, while Centreon is known for its usability and integration options.

Room for Improvement: Catchpoint could improve by reducing deployment complexity, enhancing response times from customer support, and offering more cost-effective pricing options for smaller businesses. Centreon may benefit from expanding its advanced analytics features, improving synthetic testing capabilities, and optimizing network insights for larger enterprises needing deeper data analysis.

Ease of Deployment and Customer Service: Centreon is appreciated for its straightforward deployment and efficient customer service which aids in quick issue resolution. Catchpoint, while powerful, tends to have a more complex deployment process, with knowledgeable but sometimes slower customer service response times, impacting the overall experience.

Pricing and ROI: Catchpoint requires a higher initial investment, justified by its advanced features, yet it provides a strong ROI through enhanced insights and performance improvements. Centreon offers competitive pricing, focusing on quick ROI by reducing operational costs, making it attractive for budget-conscious businesses.

To learn more, read our detailed Catchpoint vs. Centreon Report (Updated: June 2026).

Buyer's Guide

Catchpoint vs. Centreon

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.2

Catchpoint enhances ROI through real-time monitoring, reducing outages and team size, improving resolution speed, and offering constant support.

Sentiment score

8.1

Centreon enhances ROI through efficient monitoring, quick issue resolution, cost savings, and minimal impact during outages.

We used to spend at least 30 to 40 minutes on average on a call to detect what the problem was, but that reduced drastically to around 16 to 18 minutes.

Chethan Premsingh

Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees

I believe we see a good return on investment with Catchpoint because you only need one or two people to monitor, so you do not need a larger team.

Gaurav-Bansal

Support Engineer at a tech vendor with 5,001-10,000 employees

I have seen a return on investment, and I think it saves everything in terms of money and time, as we are using it on a day-to-day basis.

reviewer2867130

Lead Embedded SRe at a financial services firm with 10,001+ employees

For more quotes and insights, download the Catchpoint report

Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform.

Tinkesh Chaudhary

Network Engineer at a manufacturing company with 10,001+ employees

It significantly saves time by automating monitoring tasks and reduces costs as it requires fewer resources.

Aadinath Tikone

System Administrator at a manufacturing company with 10,001+ employees

For more quotes and insights, download the Centreon report

Customer Service

Sentiment score

7.7

Catchpoint's customer service is praised for its responsiveness, 24/7 availability, and efficient resolution of technical and network issues.

Sentiment score

7.1

Centreon's customer service is responsive and knowledgeable, though availability limitations and support level improvements are needed.

The initial migration and the initial days of monitoring Catchpoint involved having a dedicated TAM and a dedicated support number that could give us quick answers.

Chethan Premsingh

Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees

They would literally write Playwright for you if you cannot get the element right.

Gitanjali Bhainsora

Senior Software Engineer at Turing

The customer support for Catchpoint is really good; they get you on the call and will assist you if you are mixed up or blocked with some kind of coding.

reviewer2867130

Lead Embedded SRe at a financial services firm with 10,001+ employees

For more quotes and insights, download the Catchpoint report

We do not have direct access to Centreon's technical support.

Tinkesh Chaudhary

Network Engineer at a manufacturing company with 10,001+ employees

If issues arise, like services appearing as down in Centreon, technical support helps check the polar-server communication.

Aadinath Tikone

System Administrator at a manufacturing company with 10,001+ employees

Technical support from Centreon responds within 24 hours and resolves issues quickly.

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

For more quotes and insights, download the Centreon report

Scalability Issues

Sentiment score

7.3

Catchpoint is praised for scalable growth management but requires manual setup for private nodes and effective CI/CD pipeline use.

Sentiment score

7.0

Centreon is valued for flexibility and scalability, though improvements in data management and alert scaling are recommended.

The migration part, especially onboarding a new application for monitoring, is seamless and does not require a lot of our effort and analysis.

Chethan Premsingh

Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees

Updating the license for the number of users is easy to do in Catchpoint.

reviewer2866356

Product Specialist at a tech vendor with 5,001-10,000 employees

I would rate Catchpoint's scalability around eight out of ten.

Gitanjali Bhainsora

Senior Software Engineer at Turing

For more quotes and insights, download the Catchpoint report

Occasionally, for several hours, we do not receive any alerts, causing a business impact.

Tinkesh Chaudhary

Network Engineer at a manufacturing company with 10,001+ employees

We use other tools for adding and deploying configured devices, but direct access from Centreon would be beneficial.

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

For more quotes and insights, download the Centreon report

Stability Issues

Sentiment score

8.8

Catchpoint is praised for its stability and reliability, consistently delivering performance without downtime, even during challenging scenarios.

Sentiment score

7.5

Centreon is stable and reliable, though stability may vary; support resolves issues swiftly, especially with the latest versions.

No quotes available

For more quotes and insights, download the Catchpoint report

Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received.

Tinkesh Chaudhary

Network Engineer at a manufacturing company with 10,001+ employees

Centreon is a much more straightforward and stable tool compared to Icinga.

Aadinath Tikone

System Administrator at a manufacturing company with 10,001+ employees

For more quotes and insights, download the Centreon report

Room For Improvement

Catchpoint users struggle with high costs, limited flexibility, and a need for better customization, automation, and user interface improvements.

Centreon users seek improved customization, monitoring, UI, documentation, integration, mobile features, auto-remediation, multilingual support, and notifications.

If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.

AnmolRai

Technical Consultant Project Lead at a consultancy with 10,001+ employees

There is no auto-tuning for alerts, so auto-tuning features for alerts would be beneficial.

Gaurav-Bansal

Support Engineer at a tech vendor with 5,001-10,000 employees

Catchpoint provides the best solution, but comparatively, if I compare it with Uptrends, New Relic, DataDog, and ThousandEyes, Catchpoint does multiple things, but it comes with a cost.

Chethan Premsingh

Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees

For more quotes and insights, download the Catchpoint report

Enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks.

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Reliability is sometimes an issue. Centreon has a developer mode and production mode, but sometimes alerts don't come through in production mode.

Tinkesh Chaudhary

Network Engineer at a manufacturing company with 10,001+ employees

While Centreon excels at server-level monitoring, it lacks the ability to track web app availability and latency, unlike Dynatrace, which is efficient in this area.

Aadinath Tikone

System Administrator at a manufacturing company with 10,001+ employees

For more quotes and insights, download the Centreon report

Setup Cost

Catchpoint's pricing is cost-effective for larger enterprises, varies by consumption, and is transparent but may be high for small businesses.

Centreon provides an open-source solution for SMEs but has a complex pricing model for enterprises needing premium features.

My experience with pricing, setup cost, and licensing is that the pricing is good, and the licensing is also good.

reviewer2866356

Product Specialist at a tech vendor with 5,001-10,000 employees

you just need to buy the licenses, and the team sends you the license keys, which is pretty easy.

Gaurav-Bansal

Support Engineer at a tech vendor with 5,001-10,000 employees

I think the cost increased because we were so dependent on Catchpoint for monitoring most of our applications.

Chethan Premsingh

Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees

For more quotes and insights, download the Catchpoint report

Centreon's pricing is not very expensive.

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

For more quotes and insights, download the Centreon report

Valuable Features

Catchpoint enhances performance with monitoring tools, offering cost savings, detailed insights, and improved user engagement and experience.

Centreon offers unlimited monitoring, enhanced visualization, and customizable features for efficient oversight with extensive device compatibility and anomaly detection.

Catchpoint helps us detect issues before anybody could report them, which can impact clients because it provides prior monitoring that also sees outside the infrastructure.

Gaurav-Bansal

Support Engineer at a tech vendor with 5,001-10,000 employees

Out of those features, the hop-by-hop breakdown of BGP peers is the one that made the biggest difference in my work because I have not seen this feature in others.

Chethan Premsingh

Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees

The alerting functionality in Catchpoint provides value. We configure thresholds for response times and failures so that our operations team could be notified whenever authentication failed, APIs became unavailable, or page performance degraded beyond acceptable limits.

Gitanjali Bhainsora

Senior Software Engineer at Turing

For more quotes and insights, download the Catchpoint report

Monitoring is a fundamental pillar of technical support, and Centreon streamlines this process, reducing the need for extensive manual checks.

Aadinath Tikone

System Administrator at a manufacturing company with 10,001+ employees

Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively.

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Centreon allows us to monitor all of our devices on one platform.

Tinkesh Chaudhary

Network Engineer at a manufacturing company with 10,001+ employees

For more quotes and insights, download the Centreon report

Categories and Ranking

Catchpoint

Ranking in Network Monitoring Software

21st

Ranking in Cloud Monitoring Software

14th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (17th), Digital Experience Monitoring (DEM) (6th)

Centreon

Ranking in Network Monitoring Software

27th

Ranking in Cloud Monitoring Software

20th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (27th)

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.6%, up from 0.4% compared to the previous year. The mindshare of Centreon is 1.3%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Catchpoint	0.6%
Centreon	1.3%
Other	98.1%

Network Monitoring Software

Featured Reviews

Chethan Premsingh

Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees

Proactive monitoring has reduced downtime and now identifies traffic issues before customers notice

I think Catchpoint can be improved because it is competitively a little costlier. I understand that Catchpoint provides the best solution, but comparatively, if I compare it with Uptrends, New Relic, DataDog, and ThousandEyes, Catchpoint does multiple things, but it comes with a cost. That is one of the areas you can leverage use cases based on customer requirements and come up with a better pricing model. The existing ones are good, but for our use case from Zoom, we were just looking for our endpoints to be monitored every minute, and that cost us a lot compared to the existing tool that we were using. That area is something to look for improvement.

Read full review

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Experience enhanced monitoring with real-time alerts and efficient support

I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.

Read full review

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Construction Company

10%

Comms Service Provider

Retailer

Computer Software Company

11%

Construction Company

10%

Financial Services Firm

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	21

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

What is your experience regarding pricing and costs for Catchpoint?

My experience with pricing, setup costs, and licensing is that you just need to buy the licenses, and the team sends you the license keys, which is pretty easy. I am not sure about cost-effectivene...

See all answers

What needs improvement with Catchpoint?

I think Catchpoint should have licensing models for individuals or very small organizations, and there is no auto-tuning for alerts, so auto-tuning features for alerts would be beneficial.

See all answers

What is your primary use case for Catchpoint?

My main use case for Catchpoint is to check website availability in different regions so that we can be aware of any downtimes. A specific example of how I have used Catchpoint to check website ava...

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What is your experience regarding pricing and costs for Centreon?

Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.

See all answers

What needs improvement with Centreon?

I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...

See all answers

What is your primary use case for Centreon?

We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...

See all answers

Comparisons

ThousandEyes vs Catchpoint

Compared 8% of the time

Dynatrace vs Catchpoint

Compared 8% of the time

New Relic vs Catchpoint

Compared 6% of the time

Datadog vs Catchpoint

Compared 5% of the time

SolarWinds Pingdom vs Catchpoint

Compared 4% of the time

More Catchpoint Competitors

Zabbix vs Centreon

Compared 10% of the time

PRTG Network Monitor vs Centreon

Compared 9% of the time

Datadog vs Centreon

Compared 7% of the time

SolarWinds NPM vs Centreon

Compared 7% of the time

WhatsUp Gold vs Centreon

Compared 5% of the time

More Centreon Competitors

Product Reports

Buyer's Guide

Catchpoint

June 2026

Download Catchpoint product report

Buyer's Guide

Centreon

June 2026

Download Centreon product report

Overview

Catchpoint is a robust monitoring solution offering synthetic and real user monitoring, network performance analysis, and root cause identification. It enhances response times, reduces downtime, and improves user experience through advanced features and support.

Catchpoint provides comprehensive monitoring capabilities that ensure application availability and improve user experience. By delivering synthetic and real user monitoring, API tracking, and cloud network performance insights, it enables companies to diagnose issues, maintain service reliability, and anticipate problems. Organizations can effectively simulate user actions, monitor endpoints, and obtain actionable insights for diverse applications and websites, supporting seamless digital transactions.

What are the key features of Catchpoint?

Synthetic and Real User Monitoring: Offers comprehensive insights into performance and user interactions.
Root Cause Analysis: Identifies issues quickly to minimize downtime and improve service reliability.
Customizable Dashboards: Provides tailored views for performance metrics and test results.
Alert Notifications: Keeps teams informed of potential issues with timely alerts.
Network Performance Monitoring: Tracks cloud and local network performance for optimal operation.

What benefits and ROI should users expect?

Cost Savings: Optimizes performance to reduce operational costs and enhance ROI.
Improved SLA Management: Helps maintain service level agreements with reduced false alerts.
Enhanced User Experience: Delivers consistent and responsive applications to users.
Operational Efficiency: Automates processes for minimizing manual intervention.

Catchpoint is implemented across industries for proactive performance monitoring, ensuring digital platform reliability and superior user experience. Its tools enable companies to track application availability and network performance, utilizing global coverage to deliver crucial insights for decision-making processes.

Catchpoint

Centreon offers a robust IT infrastructure monitoring platform, featuring user-friendly dashboards and real-time monitoring. It excels in scalability and integration, making it suitable for monitoring diverse network environments.

Centreon stands out with its unified monitoring capabilities, providing businesses with user-friendly dashboards and extensive plugins for customization. Its scalability ensures companies can expand monitoring tasks without incurring additional costs. Integration capabilities allow seamless interaction with ticketing systems and automation tools. Centreon offers customizable reporting and effectively manages downtimes, providing real-time feedback and proactive maintenance through Business Activity and Anomaly Detection features. Despite its strengths, users find areas for improvement including downtime scheduling, API functionalities, UI enhancements, end-to-end monitoring, and documentation. Businesses are increasingly demanding better automation, network discovery, cloud monitoring, and notification options.

What are Centreon's standout features?

Unified Monitoring: Delivers a comprehensive monitoring platform for IT infrastructure.
User-Friendly Dashboards: Offers intuitive and customizable dashboards for efficient monitoring.
Extensive Plugins: Enables flexibility and customization through numerous plugins.
Scalability: Allows expansion of monitoring duties without additional costs.
Integration Capabilities: Seamlessly integrates with ticketing systems and other tools.

What benefits should users look for in reviews?

Cost Efficiency: Minimized resolution time through proactive maintenance features.
Ease of Use: Simplifies monitoring with its user-friendly interface.
Proactive Issue Resolution: Real-time monitoring and alerts help prevent service outages.
Customizable Reporting: Adapts reports to meet specific organizational requirements.
Diverse Network Management: Capable of handling diverse IT environments efficiently.

Centreon is implemented across industries to monitor IT infrastructures, including networks, servers, and applications. Companies leverage it to track server performance, manage network devices, and receive timely alerts on device status. Its ability to integrate with ticketing systems and automation tools streamlines operations, enhancing global IT infrastructure monitoring and customer service management with real-time feedback and issue resolution.

Centreon

Sample Customers

Information Not Available

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.

Buyer's Guide

Catchpoint vs. Centreon

June 2026

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