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Carbonite Safe Backup vs N-able Cove Data Protection comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite Safe Backup
Ranking in Cloud Backup
27th
Average Rating
10.0
Reviews Sentiment
7.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
N-able Cove Data Protection
Ranking in Cloud Backup
16th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
22
Ranking in other categories
Backup and Recovery (29th), SaaS Backup (8th), MSP Backup (2nd)
 

Mindshare comparison

As of May 2025, in the Cloud Backup category, the mindshare of Carbonite Safe Backup is 0.1%, up from 0.1% compared to the previous year. The mindshare of N-able Cove Data Protection is 2.6%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

BH
Continuous backup ensures data safety and seamless operation
One of the most valuable features of Carbonite Safe Backup is its ability to support versioning, which allows me to restore previous versions if I accidentally mess up the data. It works silently in the background, and when needed, it's readily available. The seamless operation, 'set it and forget it,' ensures ease of use without causing system issues or interactions. Additionally, the continuous backup mode functions flawlessly.
Jack Henson - PeerSpot reviewer
Allows us to back up workstations and servers, and saved us time when checking endpoints and the viability of backups
I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work. That's been the biggest source of my problems recently. The problem is that when we delete one, we lose the backup. Consequently, it means we're without a backup unless we have a local copy. When we delete the agent, there's the problem of how to go back and restore it. I haven't had to deal with it yet, because I haven't had a failure that occurred while I was doing that. I had a workstation that started failing, and we couldn't get the services to run. I don't know what caused it. I had to reinstall the agent, which didn't work. I had to go into the machine and delete everything and load another agent onto it. Once I did that, I was able to make it work, but 90% of the time I never have an issue. During the other 10% of the time when I have a problem, it's a mess. The ability to recover to a different workstation or a different data point is a little bit clumsy. It could use some work.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the most valuable features of Carbonite Safe Backup is its ability to support versioning, which allows me to restore previous versions if I accidentally mess up the data."
"I would recommend Carbonite to others with simple requirements. It does exactly what I need."
"N-able Cove Data Protection is user-friendly and straightforward, and the dashboard is clear."
"It's extremely important that Cove provides cloud-based data protection with backup, disaster recovery, and archiving. That is a necessity for my insurance. As an IT company, my insurance would cost more if my backups were not offsite and off-network."
"The solution has reduced backup times by an immeasurable amount. Its backups are incremental, so you are only backing up data changes based on the last 24 hours or so. If you are also maintaining the stored images, the restores are also only incremental, happening in minutes. Whereas, with a lot of the other solutions that we have looked at, each time it goes to refresh the restore, then it has to build a completely new image. That takes forever. This solution also improves recovery time."
"We use a neat feature called VDR status, Virtual Disaster Recovery status. It only works on servers... It's automated. Once or twice a month it will virtually mount the backup and provide a screenshot and advise whether or not there have been any errors."
"The monitoring makes it very easy to check whether a backup has gone bad."
"One of the bigger features and advantages of the solution is that it is easy to integrate with my RMM which is also N-able."
"The ease of use and the console are great."
"The initial setup of N-able Cove Data Protection was very easy."
 

Cons

"In the past, I faced a problem where Carbonite would interfere with system restore operations on a Windows 10 machine."
"In the past, I faced a problem where Carbonite would interfere with system restore operations on a Windows 10 machine. This issue was resolved with Windows 11."
"Having the licensing available for partners to be able to take advantage of testing without paying would make a big difference."
"There aren’t any challenges. Regarding the additional features, Cove is limited to disaster recovery with Azure. It would be great to make disaster recovery compatible with AWS."
"There could be a possibility to create a local NAS backup for infrastructure."
"The recovery side, the restore side, could be a little more optimized."
"N-able Cove Data Protection for Microsoft 365 is an area with shortcomings that need improvement."
"The reporting feature and functionality need improvement. We would like to see a little bit more detailed reporting that offers more CEO or C-level focused reporting options."
"Integration with a hybrid cloud is something that I found complicated."
"The only area that needs improvement is that it is a little bit difficult when you get into virtual machines. The initial deployment of Cove is a little tedious, not for standard machines, but when you get into specialty stuff, like Hyper-V."
 

Pricing and Cost Advice

Information not available
"When you have a device/appliance on the site quite a lot of the other enterprise class backup people insist that you have their appliance, which is frankly offensively expensive. Because when you pry the top off, it's just a standard 19-inch tin box with a standard Intel I5 in it, some RAM, and a hard drive. Then, you go, "Why have they just charged me 5,500 quid for a box, which I could have probably build for under 500." Whereas, with the SolarWinds product, they don't have that. The backup appliances that we have onsite are just plain cooking PCs. We can build our own machines, which is reflected in the price that we can offer a customer."
"The pricing, for now, is good. The package that they gave us recently is pretty good. It depends on how many clients you have, and you pay for certain terabytes per license. These terabytes, if not used, are pooled together."
"I believe that the price is very reasonable in comparison to other options. It is cheaper than both Redstor and Acronis and, since we are now using our own on-premise cloud, there is absolutely no comparison since we have unlimited storage rather than paying per gigabyte used for their onsite storage. We are currently able to backup fifty computers for the same price that we use to backup five computers."
"The price isn't extreme, but I'd love to pay less."
"The cost is around ten dollars per workstation a month and that includes a certain amount of data."
"The only option I would like to see is an adjustable scale. Right now we have 250 seats and we're not using all of them. It would be nice to be able to save that little bit of money by being able to buy just what we need."
"The pricing is affordable. N-able Cove Data Protection has a direct-to-cloud architecture, but it also allows saving backups locally without extra storage costs."
"The pricing of SolarWinds seems to be fair compared to the rest of the industry."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
21%
Manufacturing Company
8%
Real Estate/Law Firm
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Carbonite Safe Backup?
My experience with pricing is positive. The plan is fairly priced, and since Carbonite meets my needs, I have no reason to change.
What needs improvement with Carbonite Safe Backup?
In the past, I faced a problem where Carbonite would interfere with system restore operations on a Windows 10 machine. This issue was resolved with Windows 11. That said, initially, Carbonite and W...
What is your primary use case for Carbonite Safe Backup?
I utilize Carbonite Safe Backup for continuous cloud backup. It is set to continually back up my files and data.
What do you like most about N-able Backup?
The initial setup of N-able Cove Data Protection was very easy.
What is your experience regarding pricing and costs for N-able Backup?
In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.
What needs improvement with N-able Backup?
N-able Cove Data Protection does not provide a lot of SaaS backup products, which is an area they can improve. Additionally, there are some limitations on the storage side, where I cannot have a lo...
 

Also Known As

No data available
N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup
 

Overview

 

Sample Customers

Information Not Available
Computer Depot, Leading Edge Computers, IT Logic Australia
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