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CTERA Intelligent Data Platform vs Carbonite Backup for Microsoft 365 comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite Backup for Micros...
Ranking in Cloud Backup
71st
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
CTERA Intelligent Data Plat...
Ranking in Cloud Backup
7th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
File System Software (1st), NAS (4th), Cloud Migration (4th), Cloud Storage (2nd), Disaster Recovery (DR) Software (5th), Cloud Storage Gateways (1st), Content Collaboration Platforms (6th), AI Legal & Compliance (2nd)
 

Mindshare comparison

As of September 2026, in the Cloud Backup category, the mindshare of Carbonite Backup for Microsoft 365 is 0.5%, up from 0.2% compared to the previous year. The mindshare of CTERA Intelligent Data Platform is 1.2%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
CTERA Enterprise File Services Platform1.2%
Carbonite Backup for Microsoft 3650.5%
Other98.3%
Cloud Backup
 

Featured Reviews

SergioZuastegui - PeerSpot reviewer
IT Manager at Grupo UMA Centroamerica
Accessible from anywhere without the requirement to purchase hardware
We are customers of Carbonite Backup and I'm the company IT manager The fact that we don't need to purchase any hardware is a huge benefit. It also means we can have access from anywhere.  I think they could implement some new functionalities and I'd like to see some better training provided,…
Tim M. - PeerSpot reviewer
Senior Manager at a manufacturing company with 10,001+ employees
Supports global file recovery and rapid data versioning across 80 nodes
When we implemented CTERA Enterprise File Services Platform early on, and we've been on the platform for three years, we have three different cloud portals. We have an EU portal, we have an Americas portal, and we have an APAC portal. It would be nice if we could combine that into one portal just for that global single pane of glass look. We've talked with them about that and they say it's challenging just because of some of the structure, but that would be something nice if we could get that. I integrated with Varonis, and because CTERA Enterprise File Services Platform didn't have initially a working relationship with that vendor, it would have been nice had that pre-existed us saying we need this. But that wasn't totally CTERA's fault. There was a lot of challenge working with the vendor to build out that interface. A single pane of glass for CTERA Enterprise File Services Platform would be beneficial. Everything else works fairly well. We've never had a point where we couldn't get to something that caused us to have a serious outage, and that to me is the mark of a good software package. It's never really caused us serious issues. We have our issues, that's true, and every software package does. However, we've always been able to meet the needs of the business, and we drive hard on security, stability, and scalability. From the scalability standpoint, that's one of the most important things to us. We're on their capacity-based licensing, so if I need to ramp up another CTERA Enterprise File Services Platform NAS, if we have an M&A, I can easily and quickly spin up another NAS and start doing that data transition fairly quickly. The biggest maintenance issue with CTERA Enterprise File Services Platform is firmware upgrades. We've done a lot of transition from hardware solution to virtualized infrastructure in order to minimize that hardware lifecycle portion of it. We have to upgrade the firmware and sometimes that can be challenging in the nature of business of our size with 80 CTERA Enterprise File Services Platform nodes around the globe. The issue we've had with CTERA Enterprise File Services Platform happened recently in a firmware upgrade where there was a major database back-end upgrade and that took some time. For our smaller sites, it would be an hour or two, and I can build that into a fairly easy change window. But in our larger sites where we may have hundreds of terabytes of data, that database update process took maybe a day or a day and a half. That becomes more challenging, especially in a manufacturing environment where people are wanting to access configuration files. We had to pin the data locally because the data would be available on the local edge filer, but the cloud sync, while it was updating the database, the cloud files weren't available. That would be the other thing I'd like to see an improvement on: some way to do those database upgrades either in a more segmented fashion or in some type of offline environment. I understand the logistics behind that sounds easy, but I'm sure it's not.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The fact that we don't need to purchase any hardware is a huge benefit."
"CTERA has out-of-the-box data protection capabilities."
"Apart from time-saving, CTERA Enterprise File Services Platform provides secure file access and centralized control, which are measurable benefits for me."
"After we finished the implementation, after about six months or so of using it, it's good because all the administration tasks are done via a graphical user interface."
"The features I find most valuable are in the gateways themselves. They have done a great job over the years of providing insight into what is happening with our products, with the batches that come through that are scanned. I enjoy that part of it, and it is fairly easy to use from our standpoint once we get to know the product."
"CTERA Enterprise File Services Platform helps us when they break something or lose things, and it makes people think I have my superhero cape on because they're thinking it's all lost, they're doomed, and we're able to quickly and effectively go back and say, 'Here you go,' and it's not hours, it's minutes."
"The replication workflows have replicated content to our branch offices and cached that content, which makes that content accessible to our regional offices around the globe and makes accessing that data much easier and much faster."
"The user interface of CTERA Enterprise File Services Platform is fantastic, providing a centralized console where we can manage all our Edge Filers and configure them through a very user-friendly interface."
"CTERA Enterprise File Services Platform has positively impacted my organization by making our data management better, giving us greater security in our use, and letting us work easier with all the file services we need."
 

Cons

"Lacks sufficient documentation or training videos."
"I think they could implement some new functionalities and I'd like to see some better training provided, whether it's documentation or training videos."
"More monitoring from the platform would be good. There is some monitoring, but it is paid. It is a chargeable service. It would be good for that to be included in the base."
"It has a learning curve."
"The web portal that our users access to view data and backups could be optimized. CTERA could apply some of the improvements made to their administrative interface on the user side. The administrators are a much smaller group of people than the users, so it would be helpful if they targeted user experience resources to them."
"CTERA Enterprise File Services Platform could be improved by being a little faster in performance and having a timeline for new features and updates."
"There are two things about CTERA Enterprise File Services Platform that I think they can improve. The first one is the reporting or maybe the monitoring solution because they lack reporting about the shares that we have, the used space, the total space, the permissions, or other relevant metrics."
"It would help to have a global single-pane-of-glass view of all my CTERA devices. We have different regions, and we must log in to each portal to see what's happening with those. It would be nice to have a single portal to see the health of the devices, versions, and firmware upgrades. Sometimes, we want to dive into something more complex, like investigating why CTERA storage usage grew from 2 terabytes to 4 terabytes in a week. That's a little challenging. It's something we would like to see on the road map."
"Stability-wise, we just went through one issue that they addressed. We were having cloud sync issues."
"The issue we've had with CTERA Enterprise File Services Platform happened recently in a firmware upgrade where there was a major database back-end upgrade and that took some time."
 

Pricing and Cost Advice

Information not available
"It is hard to compare the costs if we want to retain the same model of a separate high-performance storage or certain things, but it is one of the cheapest solutions available in Israel."
"I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards."
"CTERA's pricing model is competitive compared to other companies that achieve the same thing. Their closest rival is Nasuni, and CTERA is significantly more affordable than Nasuni."
"It is fairly priced. I am not too involved in the pricing of what we used to pay, but it would have reduced the cost of ownership. I cannot give a figure, but the EMC solution was very expensive compared to CTERA."
"CTERA's pricing seems to be on par with some of the other players, such as Nasuni and Azure. They all have benefits, but CTERA is competitive for its features."
"I find the pricing reasonable. They offered us deals that helped us. Especially with the upgrade to a bigger unit last year, they were helpful with the deal."
"So far, pricing seems to be fine."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
34%
Outsourcing Company
32%
Financial Services Firm
4%
Construction Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise26
 

Questions from the Community

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What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?
Regarding pricing, setup costs, and licensing, I found CTERA Enterprise File Services Platform to have competitive pricing compared to options such as Nasuni and IBM, and we were satisfied with bot...
What needs improvement with CTERA Enterprise File Services Platform?
One area for improvement with CTERA Enterprise File Services Platform involves the data metrics, as I think having deeper insights into usage at the folder level would be beneficial; understanding ...
What is your primary use case for CTERA Enterprise File Services Platform?
CTERA Enterprise File Services Platform is used primarily as cloud storage and data retention within the company. For cloud storage and data retention in our organization using CTERA Enterprise Fil...
 

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Sample Customers

Information Not Available
McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI
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