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AvePoint Cloud Backup vs Carbonite Backup for Microsoft 365 comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AvePoint Cloud Backup
Ranking in Cloud Backup
12th
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
SaaS Backup (5th)
Carbonite Backup for Micros...
Ranking in Cloud Backup
62nd
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Cloud Backup category, the mindshare of AvePoint Cloud Backup is 2.2%, down from 3.7% compared to the previous year. The mindshare of Carbonite Backup for Microsoft 365 is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
AvePoint Cloud Backup2.2%
Carbonite Backup for Microsoft 3650.5%
Other97.3%
Cloud Backup
 

Featured Reviews

reviewer1908255 - PeerSpot reviewer
Sales Manager at a tech vendor with 10,001+ employees
Self-service integration enhances data protection and control over automated backups, offering robust restoration quality
The product is highly recommended for my enterprise customers due to its quality. The score for the product is between eight and ten, based on satisfaction levels. My clients are satisfied, but AvePoint Cloud Backup is costlier for smaller or medium-sized enterprises. Commercial discussions can be challenging on that front. I rate the overall solution a 9 out of 10.
SergioZuastegui - PeerSpot reviewer
IT Manager at Grupo UMA Centroamerica
Accessible from anywhere without the requirement to purchase hardware
We are customers of Carbonite Backup and I'm the company IT manager The fact that we don't need to purchase any hardware is a huge benefit. It also means we can have access from anywhere.  I think they could implement some new functionalities and I'd like to see some better training provided,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup and recovery functionalities of the product are very useful."
"I rate the overall solution a 9 out of 10."
"The recovery options in Microsoft 365 are not adequate and it does not help to recover data from the recycle bin that is older than 90 days. The solution has made us more efficient and helps to recover data that is older than 90 days."
"The most valuable features are the email backup and the SharePoint backup."
"It is the best product in the market for Office 365 backup, and our customers are satisfied with it."
"The product's initial setup phase was super easy."
"The initial setup is super easy."
"It is a very good and stable solution...With AvePoint's support, our experience has been exceptional"
"We don't need to purchase any hardware for this solution."
 

Cons

"The configuration could be made easier."
"I would like to see improvements in the tool's initial seed. The initial seed of around 10 TB of SharePoint data took 45 days to complete."
"AvePoint Cloud Backup's pricing could be lower and more flexible. Particularly, when dealing with smaller customers or more minor businesses, obtaining competitive pricing for bundles rather than on a one-by-one basis remains challenging."
"The restoration could be faster."
"It is not a traditional restore process and it is somewhat limited in what we can do."
"The product's price is an area of concern where improvements are required."
"The component in the product that can be improved revolves around the area where the tool should focus on providing more of a custom touch to the policies."
"Some customers choose other backup solutions because AvePoint is Office 365 and CRM backup system, but they have other backup needs for Azure and so on. Such customers often choose another backup solution instead of AvePoint."
"Lacks sufficient documentation or training videos."
 

Pricing and Cost Advice

"The pricing part of the solution is based on a subscription model, which is based on the number of users or storage capacity."
"The platform is more expensive than other vendors."
"I rate the product's price a nine on a scale of one to ten, where one is cheap and ten is expensive."
"It costs a little bit more than other competitors in the market."
"I am not sure, but I believe that the cost is $7 USD per user."
"I would say that the pricing policy of the product is flexible and good."
"It is very good for many of my customers in the banking and finance segments. The price isn't a problem there, but in some other industries, people ask for a cheaper solution. When the price is an issue for the customer, we recommend Veeam, Metallic."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
10%
Financial Services Firm
9%
Retailer
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise4
No data available
 

Questions from the Community

How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What do you like most about AvePoint Cloud Backup?
The product's initial setup phase was super easy.
What is your experience regarding pricing and costs for AvePoint Cloud Backup?
When I deal with enterprises, good pricing is achieved. However, pricing becomes less favorable for smaller companies. Offering a package plan for multiple small clients would be beneficial.
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Overview

 

Sample Customers

Swedish Match, Hydro, Mercury IT, Avepoint
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Find out what your peers are saying about Veeam Software, Commvault, Hewlett Packard Enterprise and others in Cloud Backup. Updated: January 2026.
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