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Fortinet FortiSOAR vs VMware Carbon Black Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiSOAR
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (7th)
VMware Carbon Black Cloud
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
Security Incident Response (7th), Endpoint Detection and Response (EDR) (48th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Fortinet FortiSOAR is designed for Security Orchestration Automation and Response (SOAR) and holds a mindshare of 4.4%, up 3.2% compared to last year.
VMware Carbon Black Cloud, on the other hand, focuses on Security Incident Response, holds 7.3% mindshare, down 8.0% since last year.
Security Orchestration Automation and Response (SOAR)
Security Incident Response
 

Featured Reviews

Mahmoud Younes - PeerSpot reviewer
Automation streamlines workflow and integrates seamlessly with various applications
I serve as both a reseller and customer of Fortinet FortiSOAR. The solution is suitable for all types of businesses from small to enterprise. The integration capability of Fortinet FortiSOAR deserves a rating of 10. It can be integrated with any system, and we have the capability for custom connectors. Even if Fortinet FortiSOAR doesn't have a specific connector, you can easily create a custom connector using AI. Simply provide your requirements or solution needs, and Fortinet FortiSOAR will create the connector, enabling integration with any application. My final rating for Fortinet FortiSOAR would be 10 out of 10, where one is bad and ten is good.
Tom Kar - PeerSpot reviewer
Shows promise for endpoint detection and response, with room for improvement in complexity and pricing
VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. When a machine is quarantined, it cannot communicate with any other machines on the network except for the Carbon Black Cloud server. This allows you to investigate the machine without the risk of malware escaping to the network. Carbon Black Cloud's server can communicate with the quarantined machine through DNS and VSCP. This allows you to collect data from the machine, such as system logs, process activity, and registry changes. This data can be used to investigate the infection and determine the next steps. CrowdStrike and Cybereason are also popular EDR solutions. They offer similar features to VMware Carbon Black Cloud but may have different strengths and weaknesses. It is important to evaluate all of your options before choosing an EDR solution. Additionally, it is complex to use, and the pricing should be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a scalable solution...The implementation phase of the product was not tough or difficult."
"The product can be automated for network security purposes. The solution offers a great security automation response."
"The reputation of the brand is very good."
"My final rating for Fortinet FortiSOAR would be 10 out of 10, where one is bad and ten is good."
"The playbook and the dashboard of FortiSOAR are really informative."
"The good news is that FortiSOAR is not hard to maintain. If you prepared well and deployed strong initially, then maintenance will take half an hour every other week, not more than that. A single person can do it."
"The solution's most valuable feature is playbook creation, which allows us to integrate all data ingestion into the same platform."
"We use the product for security."
"Carbon Black Cb Response excels at providing context to indicators when responding to incidents. It allows responders to understand the entire scope of an incident and quickly contain it to minimize impact and disruption."
"Probably the most valuable feature of CB Response is its ability to isolate a host and take it off the network, so it's not spreading anything. We have two security operations centers around the globe. When an SOC analyst sees something on an endpoint, they can use Carbon Black Response to isolate that host from the customer's environment and prevent any kind of lateral spread."
"The most valuable features are the threat-hunting and the batch console."
"It is nice when you're in a situation where you think someone's device is compromised and that there's some malware getting into your fleet."
"For setup, the server can be given to you as a VM image and with minimal configuration needed."
"The most valuable feature is its ability to seek out abnormal activity and to create alerts."
"The most valuable features are its lightweight design, ensuring minimal impact on end-users, and its real-time protection."
"The enhanced logging and data analysis of the incident response and investigation components allowed us to quickly identify and resolve security issues before they could spread."
 

Cons

"The solution doesn't connect well with the network devices."
"Fortinet FortiSOAR should add more documentation for some use cases."
"The solution’s pricing could be improved."
"I don't currently see where the solution is lacking features. For us and for our clients it works very well and we're pleased with it."
"We need more fine-tuning for ChatGPT, especially when creating connectors."
"The ease of playbook creation on FortiSOAR needs improvement."
"The area that needs improvement is integration with multiple third-party vendors."
"Technical support could be improved."
"Additionally, it is complex to use, and the pricing should be improved."
"Technical support for the solution should be improved because there is a scarcity of support teams in the Middle East."
"The threat intelligence feed could use some fine tweaking."
"The cloud console has a lot of bugs and issues in the analysis part."
"The support team of Carbon Black CB Response needs improvement. At present, they need a lot of information. Then they give you an answer that they already gave you. You tell them it didn't work, and then they take a long time."
"They need to improve the batch console. It needs more capabilities. We are limited by the ones it provides..."
"Training and education for both partner and customer, including product marketing need to be improved."
"It's not highly available, so you have to have a core server. If the primary server goes down, you need a new one. It's not available at the same time, however. It's not automatically swapped from one server to another."
 

Pricing and Cost Advice

"If you compare Fortinet FortiSOAR's price with the prices of the market leader, Palo Alto, then it can be considered a cheaper product."
"Considering all the features of Fortinet FortiSOAR, I think it has a good price."
"Fortinet FortiSOAR is expensive."
"The price of the product should be lower. The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India. Most of the SME market is covered by FortiGate firewalls. It becomes an easy way for consultants, such as us, or even system integrators, to open the door with the Fortinet product lines."
"Since Africa is struggling with foreign exchange, the solution is pretty expensive there."
"Fortinet FortiSOAR is an expensive solution."
"The solution offers both licensing and subscription models that are similar in price to other products."
"Pricing is fine compared to other solutions."
"The solution is very inexpensive so there is great cost savings to using it."
"Pricing for this solution could be made lower."
"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."
"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."
"VMware Carbon Black Cloud is an expensive solution."
"You need to pay for the licensing of the product. The pricing is costly."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Healthcare Company
7%
Government
6%
Computer Software Company
15%
Healthcare Company
10%
Real Estate/Law Firm
10%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fortinet FortiSOAR?
Fortinet FortiSOAR is a very interactive and user-friendly solution.
What is your experience regarding pricing and costs for Fortinet FortiSOAR?
Regarding pricing, licensing, and setup costs for Fortinet FortiSOAR, the value proposition depends on your business size. In a small business, it might be considered expensive, but for enterprise ...
What needs improvement with Fortinet FortiSOAR?
Additional fine-tuning on ChatGPT could be added. This is the only area requiring improvement, with no other concerns identified.
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Response?
Threat hunting is the most valuable feature of VMware Carbon Black Cloud.
 

Also Known As

CyberSponse, FortiSOAR
Carbon Black CB Response
 

Overview

 

Sample Customers

Information Not Available
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