Camunda vs OpenText Solutions Business Manager comparison

Camunda and OpenText are both solutions in the Business Orchestration and Automation Technologies category. Camunda is ranked #8 with an average rating of 8.2, while OpenText is ranked #39. Camunda holds a 9.2% mindshare in BOAT, compared to OpenText’s 0.3% mindshare. Additionally, 90% of Camunda users are willing to recommend the solution, compared to 75% of OpenText users who would recommend it.

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Executive Summary

We performed a comparison between Camunda and OpenText Solutions Business Manager based on real PeerSpot user reviews.

Find out in this report how the two Business Orchestration and Automation Technologies solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Camunda vs. OpenText Solutions Business Manager Report (Updated: June 2026).

Buyer's Guide

Camunda vs. OpenText Solutions Business Manager

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of August 2026, in the Business Orchestration and Automation Technologies category, the mindshare of Automation Anywhere is 6.3%, down from 7.5% compared to the previous year. The mindshare of Camunda is 9.2%, down from 13.8% compared to the previous year. The mindshare of OpenText Solutions Business Manager is 0.3%. It is calculated based on PeerSpot user engagement data.

Business Orchestration and Automation Technologies Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	6.3%
Camunda	9.2%
OpenText Solutions Business Manager	0.3%
Other	84.2%

Business Orchestration and Automation Technologies

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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CristianoGomes

Owner at a tech services company with 1-10 employees

Supports long-running asynchronous processes effectively but has not evolved much in recent years

I think Camunda is focusing too much on the SaaS offering right now and not much on improving and developing the product itself. I did not see any innovations on that aspect, especially for the open-source version. I was making some tests recently and the tool seemed pretty much the same as it was three or four years ago. Since they made the move to cloud deployment in a more SaaS-oriented way, they do not invest too much in the community version. To be honest, it did not change much from the Activiti initial version. Activiti was pretty much what Camunda is today. They invested a lot on Zeebe and made it the engine for their SaaS cloud version. Camunda itself, the embedded engine, did not evolve too much. They could invest more on that.

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it_user713322

Works at a tech company with 51-200 employees

We've used it for traditional help desk and defect tracking endeavors

It is the Swiss Army knife of software applications. If you have a process, SBM can be easily used to track and report on that process We've used it for traditional help desk and defect tracking endeavors, but we've also used it for HR, Marketing, and even some non-traditional government…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would rate this solution a ten out of ten."

"We have a very resourceful pipeline to use AA bots in our RPA projects and we are looking to be more engaged with the AA team in deploying these bots."

"Automation Anywhere is stable."

"We have the MetaBot feature, which is valuable because we can read reusable components in the MetaBot, then use them as a framework."

"AA has good coverage in terms of out-of-the-box functionality for bot development and management."

"Its ability to integrate with other solutions is awesome."

"The solution helps with reducing operational costs, which can be reduced by up to 30% to 40% in savings in terms of operational cost."

"From a manageability perspective, this solution is very good."

More Automation Anywhere pros

"We have the ability to modify the product if we need to, and that comes in handy whenever we need to add new functionality and features."

"The speed and execution of DMN was a big selling point for us. It's very good at conducting business processes that are easily modeled and presented in a way that's easy to understand."

"One valuable feature of Camunda is that it's an open BPM, so it was easier for users and developers to work together to define the rules and define the process, given their BPM and standard architecture."

"The interface and the number of connectors that they provide are the most valuable features. The support here, it's kind of okay. But the main thing is with the number of connectors and the UI, the user interface."

"We have a lot of users, almost 1,800, and we needed something affordable, stable, and something that could be used by a large financial company, and this solution truly fit the bill."

"It is simple to use. The user experience is very good."

"Even in the community versions the product is very stable and with excellent scalability results."

"Camunda is a scalable product."

More Camunda pros

"Estimates from all teams are visible in one general ticket (PFC)."

"Allows us to automate work flows to provision IS services."

"There was a significant ROI, as the development of weekly metrics from Excel spreadsheets, Lotus Notes databases, Access databases, and some Word documents went from a two to three day affair to a process that now takes seconds."

"The Composer is absolutely a magical tool, allowing you to get a fully functional app based on your process sketch in a couple of hours, without knowing BPMN notation."

Cons

"Improvements that can be made are: It should be easier to automate tasks on a virtual machine that uses a different environment altogether."

"I would like to have a bot as a service platform on AA Cloud. This would minimize the installation process, and we wouldn't need to have all the hardware to support the platform in-house."

"Over the time that I've worked with Automation Anywhere, I have experienced downtime, crashes, or performance issues."

"I would like to see a comment feature that allows you to embed comments/notes into an action sidebar, without having to actually take up a line of code in order to write such a statement."

"We are having trouble creating a reliable and stable situation in our environment."

"They want to get more accuracy in handwritten forms, which might take some time."

"Overall improvement is needed for non-technical users who face challenges with how to use it and how to perform more tasks."

"I feel a lack of convenience when I try to scale it."

More Automation Anywhere cons

"The upfront enterprise-level support could have been better."

"The user interface needs some polishing because it is too technical for end-users to use it."

"The support offered by the product is an area of concern where improvements are required."

"The solution's initial setup has a medium level of difficulty. Maybe someone who is starting out and doesn't have any experience with any other framework may get into some headaches."

"There are a few things that I'm missing. For instance, the user interface creator, which I know other systems have, like Aurea or Lombardi, which are IBM solutions. The interface creator, including the data model creator or some module which would allow the users who are not programmers or business consultants and who are not technically skilled in database and Java programming, to create data models and user interfaces."

"The setup process is a drawback as it has many dependencies, which affects our ability to migrate to Windows eleven due to security concerns."

"Right now we are trying to solve problems with the Camunda Cloud and there are significant problems with performance."

"It lacks some preset features and configurations which would make it more plug-and-play for customers."

More Camunda cons

"Reporting is generally very good, but people always want more."

"Response time could improve."

"User interface and links between tickets. For me, Jira is the ideal tool."

Pricing and Cost Advice

"Automation Anywhere is competitive... Pega is somewhat comparable, but Pega also requires a lot more infrastructure and a lot more experience to get up and running."

"We have seen about a 10 percent monetary savings."

"On a yearly basis, our licensing costs are about $80,000. There are no additional costs beyond the standard licensing fees."

"The cost of Automation Anywhere is high in Turkey due to the weak economy."

"Our annual licensing costs for the entire company are $100,000."

"The major reason that we selected Automation Anywhere was the licensing model."

"Yearly, our licensing costs are about $90,000 to $100,000. There will be additional licensing costs when we add more Bot Runners to our infrastructure."

"Time-wise: We have saved hundreds of thousands of hours."

More Automation Anywhere pricing and cost advice

"The product's price depends on the number of processes that need to be automated or where the orchestration part needs to be used. The product is affordable for medium and large enterprises."

"I tried to get some information about buying the license for the solution, but I found it kind of hard to understand the business model."

"Cheaper licensing and resources than competitors"

"We have an annual subscription to this solution."

"Camunda's pricing is good."

"The cost of this solution is better than some competing products."

"It is less cost-prohibitive than other solutions on the market. This solution was in our price range."

"Camunda is much cheaper."

More Camunda pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Manufacturing Company

11%

Construction Company

11%

Outsourcing Company

10%

Financial Services Firm

23%

Computer Software Company

Comms Service Provider

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	157
Midsize Enterprise	82
Large Enterprise	558

By reviewers
Company Size	Count
Small Business	43
Midsize Enterprise	15
Large Enterprise	30

No data available

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

How does Bonita compare with Camunda Platform?

One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With B...

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Which do you prefer - Appian or Camunda Platform?

Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with...

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Which would you choose - Camunda Platform or Apache Airflow?

Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based ...

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Comparisons

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Compared 12% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 9% of the time

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Compared 6% of the time

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Compared 3% of the time

WorkFusion vs Automation Anywhere

Compared 2% of the time

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Compared 13% of the time

AgilePoint vs Camunda

Compared 6% of the time

Appian vs Camunda

Compared 5% of the time

Temporal vs Camunda

Compared 5% of the time

Pega Platform vs Camunda

Compared 4% of the time

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Compared 19% of the time

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Compared 18% of the time

IBM Rational ClearQuest vs OpenText Solutions Business Manager

Compared 16% of the time

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Compared 15% of the time

Rocket ChangeMan ZMF (formerly a Micro Focus product) vs OpenText Solutions Business Manager

Compared 10% of the time

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Product Reports

Buyer's Guide

Automation Anywhere

August 2026

Download Automation Anywhere product report

Buyer's Guide

Camunda

August 2026

Download Camunda product report

Buyer's Guide

Software Configuration Management

August 2026

OpenText Solutions Business Manager report

Download OpenText Solutions Business Manager product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

Camunda BPM

Micro Focus Solutions Business Manager, Serena Solutions Business Manager, TeamTrack

Interactive Demo

Automation Anywhere

Camunda

Demo not available

OpenText

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production, safely and at scale.

Camunda gives business and IT a shared way to design, automate, and improve their most critical processes. Its agentic orchestration blends deterministic process logic with dynamic, AI-agent-driven decisions in one executable model, so enterprises can put AI to work inside real processes with guardrails, audit trails, and human oversight built in. Built on open standards (BPMN, DMN) and an open, composable architecture, Camunda connects to the APIs, microservices, agent runtimes, and tools organizations already run. Trusted by over 700 organizations worldwide, including 9 of the top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences.

What are Camunda's standout features?

Outer and inner orchestration: Coordinate agents across the end-to-end process while enforcing must-follow steps between an agent's decision and its action, in one model.
Full automation spectrum: Blend straight-through processing for predictable steps with agent reasoning for exceptions, and dial autonomy up or down per step.
Open and composable: Open standards (BPMN, DMN) and an open architecture make integrating systems easier, position IT as an enabler, and keep process logic portable and free of lock-in.
Business-led, IT-enabled: A shared BPMN and DMN model gives business and IT one language to build, run, and improve processes together.
Powerful orchestration engine: Run unlimited volumes of processes with resilience, automatic failover, and consistent low latency.

What benefits and ROI can users expect?

Move AI from pilots to production: Embed AI agents in governed processes with real-time monitoring, complete audit trails, and human oversight.
Accelerate time-to-value: Move from prototype to production faster with reusable models, connectors, and patterns.
Boost operational efficiency: Keep every process and AI decision traceable, auditable, and recoverable while reducing manual effort.
Deliver better customer experiences: Adapt processes and integrations to changing needs without replatforming.

Organizations use Camunda to orchestrate complex, long-running processes across banking, insurance, telecommunications, logistics, and retail, from loan approvals to claims handling and order management. It brings existing systems, RPA bots, AI agents, and human tasks into one end-to-end process, with built-in observability and optimization so teams can see, govern, and continuously improve every case in flight.

Camunda

OpenText Solutions Business Manager is a comprehensive platform designed to improve business processes through advanced workflow automation and BPM capabilities, ensuring enhanced operational efficiency for enterprises.

Designed with the needs of businesses in mind, OpenText Solutions Business Manager offers a robust set of tools for managing and optimizing workflows. It enables users to automate repetitive tasks, streamline processes, and track performance in real-time. Its flexible architecture supports seamless integration with existing enterprise systems, making it an ideal choice for organizations aiming to enhance their operational performance without overhauling their current infrastructure. With user-friendly features and extensive customization options, it provides businesses with the ability to tailor processes to meet specific operational requirements.

What are the key features of OpenText Solutions Business Manager?

Workflow Automation: Simplifies task management by automating processes.
Integration Capabilities: Easily connects with existing systems for enhanced workflow.
Customizable Dashboards: Allows personalized data views for better decision-making.
Real-Time Reporting: Provides immediate insights into process performance.
Scalability: Grows with your business needs.

What benefits and ROI should users watch for in reviews?

Improved Efficiency: Streamlines operations, reducing time and resource expenditure.
Cost Savings: Automates manual tasks, leading to significant cost reduction.
Enhanced Collaboration: Facilitates better team coordination through integrated workflows.
Data-Driven Decisions: Empowers organizations with actionable insights.
Flexibility: Adapts to changing business requirements, providing long-term value.

OpenText Solutions Business Manager is implemented across numerous industries, including finance, healthcare, and manufacturing, where it is utilized to optimize regulatory compliance processes, streamline financial operations, and enhance patient data management respectively. Its ability to tailor solutions to industry-specific challenges makes it a valuable asset for companies looking to improve process efficiency and drive competitive advantage.

OpenText

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

24 Hour Fitness, AT&T Inc., Atlassian, Autodesk, Barclays, BNP Paribas, CapitalOne, Commerzbank AG, Deutsche Telekom, Fujitsu, Gainsight, Generali, Goldman Sachs, Provinzial, NatWest Group, Panasonic, R-Kom, Swisscom AG, VHV Group, Warner Music, WellPoint, Zalando

eBay, AgustaWestland, EMI Music, LenderLive, Martin-Baker Aircraft Co. Ltd.

Buyer's Guide

Camunda vs. OpenText Solutions Business Manager

June 2026

Free Report: Camunda vs. OpenText Solutions Business Manager

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