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CA Unified Communications Monitor vs Meraki Dashboard comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
89th
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (3rd), IT Infrastructure Monitoring (63rd)
Meraki Dashboard
Ranking in Network Monitoring Software
10th
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
68
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.5%, up from 0.3% compared to the previous year. The mindshare of Meraki Dashboard is 0.8%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Meraki Dashboard0.8%
CA Unified Communications Monitor0.5%
Other98.7%
Network Monitoring Software
 

Featured Reviews

reviewer1605927 - PeerSpot reviewer
Sr.Solutions Engineer | Project Manager at a tech services company with 11-50 employees
Meets the needs of the customer but all of the features need improvement
I do not choose the solution. The client does. I am an implementer. We are systems integrators. It is worth mentioning that the solution should be easy to install and offer the user exhibition capabilities. Also, a data sheet should be used to gather information about the product, to facilitate easy and simple implementation. I rate CA Unified Communications Monitor as a five out of ten.
NF
IT Network Manager at a tech services company with 10,001+ employees
Cloud-based management has simplified global Wi-Fi operations and improved daily troubleshooting
What I would like to improve in Meraki Dashboard is the template part, which is really helping me to manage at large scale. Integration with AI or native AI functionality would be interesting depending on the price, how far it goes, and how far it shares the information I have. For the rest, it is quite straightforward. The next tool maybe to be integrated, which I do not know if it exists today within Meraki, is IPAM management for IP address management. I do not know if it is part of the roadmap, but it is something I have to use on a dedicated platform, so integrating this would be interesting as well. Finally, I would rate Meraki Dashboard overall as a 9 out of 10. There are still some missing features, but there are also some considerations. I am familiar with the Chinese situation where there is a dedicated portal for China, so if I need to deploy access points in China, I have to connect to a dedicated portal due to the regulations in that country. However, this is not due to Cisco or company policy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Good end-to-end monitoring"
"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."
"We use the solution to meet the needs of the customer."
"I like that Meraki Dashboard is a user-friendly product."
"What I love most about the Meraki Dashboard are its user-friendly features."
"The solution scales well."
"The hardware of Meraki is very good quality."
"Meraki Dashboard is meant to be a one-stop-shop, allowing me to access my devices from anywhere around the world through a browser interface so that one person can do the job of a normal five to six-person IT team."
"It's really user-friendly."
"Everything is in a single pane and you can look at your network in one centralized place."
"Meraki Dashboard provides real-time updates and has virtually no downtime."
 

Cons

"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved, specifically the user experience."
"The wait time to speak with a Meraki support engineer is always long, but they get the job done."
"They can improve the landing page in Meraki Dashboard. When I go into an organization, they can include a lot more infographics. They can also simplify it a bit and consolidate it. For example, if I've got five branches and I go into customer A's profile or organization, I'd like to see an infographic on the landing page providing a snippet of the entire network layout, that is, all branches in one snapshot. From there, I would like to go into the network that I want to work on or view."
"Meraki Dashboard could improve integration with non-Cisco platforms."
"The price could be lower because the license for access points is expensive."
"More integration would be an improvement."
"Some features could be added."
"We are at the point now where we are starting to not involve tech support because we are not finding any value in it."
"I give it a seven because it's not perfect by any means."
 

Pricing and Cost Advice

Information not available
"The Meraki Dashboard has more competitive pricing."
"Licensing for Meraki Dashboard is paid every year, and it's on a per-device model that costs roughly $300 to $400 per device, but that comes with full support and troubleshooting, etc. Compared to similar products, Meraki Dashboard is quite high-end, but the costs you pay are all-in."
"You don't have to pay for the dashboard."
"The pricing of the tool is relatively high compared to other solutions. It comes with a premium that exceeds that of its competitors by approximately 25 percent."
"I’m not sure of the exact cost, however, it’s my understanding the Meraki WiFi is around $800. That’s for a three-year license. It’s about $150 a year."
"Meraki Dashboard is a utility and portal that's part of the Meraki solution."
"My view is that it's expensive, but it's the best."
"Meraki Dashboard's pricing is reasonable. It is sold yearly, typically for one, three, or five years. I rate its pricing a five out of ten."
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Top Industries

By visitors reading reviews
Construction Company
24%
Comms Service Provider
18%
Financial Services Firm
13%
Outsourcing Company
9%
Outsourcing Company
12%
Construction Company
9%
Healthcare Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise14
Large Enterprise34
 

Questions from the Community

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What is your experience regarding pricing and costs for Meraki Dashboard?
Regarding their pricing, the company I work for, Akkodis, was acquired by Adecco in 2022, so I am using the same technologies and I am somehow on the contract regarding Meraki purchase and so on. P...
What needs improvement with Meraki Dashboard?
The main aspect I would like to see improved in Meraki Dashboard is the dependency on cloud connectivity for centralized management. If the primary Internet or ISP connection goes down, access to t...
What is your primary use case for Meraki Dashboard?
We have deployed the Meraki Dashboard for centralized management and monitoring of all devices, appliances, and sensors across two shopping malls. The shopping malls are connected across different ...
 

Also Known As

CA UC Monitor
No data available
 

Overview

 

Sample Customers

BBVA Compass
Coop eG, Peet's Coffee & Tea, Priefert Manufacturing, Century Care Management, Clifton College, Zürs Ski Resort, Capital FM Arena, MAXI Autohöfe
Find out what your peers are saying about CA Unified Communications Monitor vs. Meraki Dashboard and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.