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CA Unified Communications Monitor vs Meraki Dashboard comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
88th
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (3rd), IT Infrastructure Monitoring (61st)
Meraki Dashboard
Ranking in Network Monitoring Software
11th
Average Rating
8.6
Reviews Sentiment
6.0
Number of Reviews
63
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.5%, up from 0.2% compared to the previous year. The mindshare of Meraki Dashboard is 0.7%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Meraki Dashboard0.7%
CA Unified Communications Monitor0.5%
Other98.8%
Network Monitoring Software
 

Featured Reviews

itarchit489981 - PeerSpot reviewer
IT Architect at a comms service provider with 10,001+ employees
Good end-to-end voice quality monitoring and offers valuable features
The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.
MURALI NIDAMANURI - PeerSpot reviewer
Managing Director at a manufacturing company with 10,001+ employees
Dashboard provides comprehensive network security and management capabilities
I don't have specific handy names. Meraki Dashboard uses multiple functions where we can configure SSIDs, firewall policies, DHCP, multiple VLANs and DHCP configurations, VLAN configurations, access control policies, MAC binding, client access based on MAC authentication and certificate-based authentication. We have configured SSO for Windows Active Directory by configuring the RADIUS services. We have implemented many customer requirements in Meraki Dashboard. With the detailed visibility feature of Meraki Dashboard, I get connected clients information, including how much data each client downloaded and what applications they accessed. I can obtain detailed data including ISP links level monitoring and speed. I can perform speed tests, generate analytics reports, convert to Excel based on each user for each department, create dashboards, monitor and limit bandwidths, and restrict specific URLs. The advanced security configuration in Meraki Dashboard is useful for network security. Substantial security can be achieved within Meraki Dashboard itself, eliminating the need for additional firewalls to protect your network. You can configure WAN monitoring, users' ACLs, URL filtering, web filtering, and department-wise access configuration for specific client applications. It's completely cloud-managed, and in a simplified way, you don't need to visit any physical infrastructure to monitor activities. Apart from access points, everything is in the cloud. We have monitored IoT solutions, CCTV monitoring, and can detect and control intrusions. When people connect IoT devices to your network, Meraki Dashboard can detect what device it is and control those access controls, even with different operating systems.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution to meet the needs of the customer."
"Good end-to-end monitoring"
"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."
"What I found most valuable in Meraki Dashboard is that it's well-organized, easy to use, and practical."
"There is no need to swap the hardware at all the locations, and importing the APs into the Dashboard was a simple and quick process."
"The most valuable feature is its simplicity in navigating through the dashboard."
"The initial setup was easy."
"It can analyze the traffic that it is picking up from what may be a rogue access point, and it is able to identify those and send relevant notifications."
"The ability of the product to perform with simplicity of deployment make it a valuable solution."
"We can remotely monitor clients' networks through Meraki Dashboard, dramatically reducing the on-site visits required."
"Meraki gives a very comprehensive dashboard which gives the customer a lot of flexibility in terms of understanding the exact situational position of their infrastructure and what is happening in terms of the infrastructure, or how their access points are behaving."
 

Cons

"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved, specifically the user experience."
"Meraki Dashboard could improve the user interface by making it more user-friendly. The configuration can at times be difficult."
"There is a need for price reductions in developing countries, as the cost of Meraki is quite high."
"What needs improvement in Meraki Dashboard is its configuration."
"The wait time to speak with a Meraki support engineer is always long, but they get the job done."
"The process of setting up cost and licensing was not quick. It was pretty clunky and it was a challenge."
"I think Meraki Dashboard can be improved by trying easier menus because the menus get a little cluttered."
"The solution has a limited routing table and needs improvement by increasing the numbers as well as providing a summarization for the table."
"There needs to be a better way of identifying some hardware. For example, there is some hardware where only the mask address is available - not the full name."
 

Pricing and Cost Advice

Information not available
"Licensing for Meraki Dashboard is paid every year, and it's on a per-device model that costs roughly $300 to $400 per device, but that comes with full support and troubleshooting, etc. Compared to similar products, Meraki Dashboard is quite high-end, but the costs you pay are all-in."
"The price of Meraki Dashboard is not expensive because knowing that it is a cloud-based solution has its benefits."
"The Meraki Dashboard has more competitive pricing."
"I’m not sure of the exact cost, however, it’s my understanding the Meraki WiFi is around $800. That’s for a three-year license. It’s about $150 a year."
"From a pricing perspective, they are still expensive."
"The pricing of the tool is relatively high compared to other solutions. It comes with a premium that exceeds that of its competitors by approximately 25 percent."
"The licensing fees are $180 USD, per AP, for three years."
"Meraki Dashboard is a utility and portal that's part of the Meraki solution."
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Top Industries

By visitors reading reviews
No data available
Construction Company
9%
Manufacturing Company
8%
Financial Services Firm
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise14
Large Enterprise29
 

Questions from the Community

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What is your experience regarding pricing and costs for Meraki Dashboard?
My experience with pricing, setup costs, and licensing is that it is what it is. It is pricey and sometimes surprising. Of course, with Cisco, you pay for the premium because it is a premium produc...
What needs improvement with Meraki Dashboard?
I think Meraki Dashboard can be improved with a couple of additional features, such as the ability to download analytics into a spreadsheet, which is not currently available, the ability to configu...
What is your primary use case for Meraki Dashboard?
The main use case for Meraki Dashboard is to manage the Meraki Dashboard ecosystem, and the main reason is the ease of use.
 

Also Known As

CA UC Monitor
No data available
 

Overview

 

Sample Customers

BBVA Compass
Coop eG, Peet's Coffee & Tea, Priefert Manufacturing, Century Care Management, Clifton College, Zürs Ski Resort, Capital FM Arena, MAXI Autohöfe
Find out what your peers are saying about CA Unified Communications Monitor vs. Meraki Dashboard and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.