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CA Unified Communications Monitor vs LiveAction LiveNX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
101st
Ranking in IT Infrastructure Monitoring
68th
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (5th)
LiveAction LiveNX
Ranking in Network Monitoring Software
29th
Ranking in IT Infrastructure Monitoring
31st
Average Rating
7.2
Reviews Sentiment
5.8
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.2%, up from 0.1% compared to the previous year. The mindshare of LiveAction LiveNX is 0.7%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

itarchit489981 - PeerSpot reviewer
Good end-to-end voice quality monitoring and offers valuable features
The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.
Ashwani Bansal - PeerSpot reviewer
Network management and diagnostics improved through effective monitoring and reporting capabilities
The solution is handy. I have not used that particular feature. Maintenance is required for the system. If you want to use something on the endpoints or end-user devices, then using LiveAction LiveNX in place of other tools would be quite beneficial. The solution impacts operational costs and resources. On a scale of 1-10, I rate LiveAction LiveNX a nine.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Good end-to-end monitoring"
"We use the solution to meet the needs of the customer."
"LiveAction LiveNX provides valuable real-time and historical network traffic visualization capabilities that help monitor and analyze network performance."
"We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them."
"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."
"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."
"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."
"The intention and the idea of the filter is great."
"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."
"Its analytical capability is really good."
 

Cons

"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved."
"Improved documentation and more responsive customer support can help in addressing issues faster."
"The only downside to this software is the price."
"Sometimes the solution does not register devices properly and that is a bug."
"The tool crashes sometimes when we try to pull reports simultaneously."
"Maintenance is required for the system."
"They need to create a more simplified UI."
"This is a horrible solution and I think everything needs to be improved."
"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."
 

Pricing and Cost Advice

Information not available
"We use the free version."
"The solution is fairly expensive compared to other products."
"It's very expensive."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
11%
Manufacturing Company
9%
Government
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about LiveAction LiveNX?
The product has a very good graphical interface.
What needs improvement with LiveAction LiveNX?
The solution could be enhanced by implementing custom patterns for each customer.
What is your primary use case for LiveAction LiveNX?
The customers use LiveAction LiveNX for network monitoring and management purposes.
 

Also Known As

CA UC Monitor
LiveNX
 

Overview

 

Sample Customers

BBVA Compass
Tampa Electric, Digital First Media, Allscripts, Boxwood Technology
Find out what your peers are saying about CA Unified Communications Monitor vs. LiveAction LiveNX and other solutions. Updated: August 2025.
865,384 professionals have used our research since 2012.