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CA Unified Communications Monitor vs LiveAction LiveNX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
104th
Ranking in IT Infrastructure Monitoring
76th
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (5th)
LiveAction LiveNX
Ranking in Network Monitoring Software
44th
Ranking in IT Infrastructure Monitoring
48th
Average Rating
7.0
Reviews Sentiment
6.4
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.1%, up from 0.1% compared to the previous year. The mindshare of LiveAction LiveNX is 0.7%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

itarchit489981 - PeerSpot reviewer
Good end-to-end voice quality monitoring and offers valuable features
The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.
Ashwani Bansal - PeerSpot reviewer
Network management and diagnostics improved through effective monitoring and reporting capabilities
The solution is handy. I have not used that particular feature. Maintenance is required for the system. If you want to use something on the endpoints or end-user devices, then using LiveAction LiveNX in place of other tools would be quite beneficial. The solution impacts operational costs and resources. On a scale of 1-10, I rate LiveAction LiveNX a nine.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution to meet the needs of the customer."
"Good end-to-end monitoring"
"The product has a very good graphical interface."
"Its analytical capability is really good."
"On a scale of 1-10, I rate LiveAction LiveNX a nine."
"The intention and the idea of the filter is great."
"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."
"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."
"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."
"We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them."
 

Cons

"All the features and functions of the solution can be improved."
"The solution should have automatic baseline detection."
"The tool crashes sometimes when we try to pull reports simultaneously."
"Maintenance is required for the system."
"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."
"This is a horrible solution and I think everything needs to be improved."
"They need to create a more simplified UI."
"The only downside to this software is the price."
"Sometimes the solution does not register devices properly and that is a bug."
"Improved documentation and more responsive customer support can help in addressing issues faster."
 

Pricing and Cost Advice

Information not available
"The solution is fairly expensive compared to other products."
"We use the free version."
"It's very expensive."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
13%
Manufacturing Company
9%
Government
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about LiveAction LiveNX?
The product has a very good graphical interface.
What needs improvement with LiveAction LiveNX?
In my use cases, I do not see any improvements needed. The solution could potentially integrate with Azure, AWS, and multi-cloud networks.
What is your primary use case for LiveAction LiveNX?
For observability, I use ThousandEyes, LiveSP, and LiveAction LiveNX for service provider networks. I am actually a service provider, and I use it for my SD-WAN clients. I usually use it with my en...
 

Comparisons

No data available
 

Also Known As

CA UC Monitor
LiveNX
 

Overview

 

Sample Customers

BBVA Compass
Tampa Electric, Digital First Media, Allscripts, Boxwood Technology
Find out what your peers are saying about CA Unified Communications Monitor vs. LiveAction LiveNX and other solutions. Updated: May 2025.
859,438 professionals have used our research since 2012.