CA Unified Communications Monitor vs IBM SevOne Network Performance Management (NPM) comparison

Broadcom and IBM are both solutions in the Network Monitoring Software category. Broadcom is ranked #101, while IBM is ranked #47 with an average rating of 7.5. Broadcom holds a 0.2% mindshare in NMS, compared to IBM’s 1.0% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 96% of IBM users who would recommend it.

CA Unified Communications M...

Read 2 CA Unified Communications Monitor reviews

379 Views
250 Comparison Views

50% willing to recommend

IBM SevOne Network Performa...

Read 54 IBM SevOne Network Performance Management (NPM) reviews

3,214 Views
1,768 Comparison Views

96% willing to recommend

CA Unified Communications M...

IBM SevOne Network Performa...

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Executive SummaryUpdated on Oct 9, 2024

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CA Unified Communications Monitor and IBM SevOne Network Performance Management (NPM) compete in the network performance monitoring space. While CA Unified Communications Monitor is valued for affordability and support, IBM SevOne NPM offers superior advanced features, justifying its higher price.

Features: CA Unified Communications Monitor provides real-time monitoring tailored for communication networks, efficient alert systems, and strong integration support with unified communication tools. IBM SevOne NPM excels in comprehensive network analytics, automated reporting, and predictive performance capabilities across diverse environments.

Room for Improvement: CA Unified Communications Monitor could improve in simplifying its configuration processes, adding enhanced reporting features, and supporting wider network integrations. IBM SevOne NPM might refine its cost structure, expand compatibility with third-party tools, and enhance usability for less technical users.

Ease of Deployment and Customer Service: IBM SevOne NPM offers a user-friendly deployment process and excellent documentation, paired with responsive customer service for smooth operations. CA Unified Communications Monitor has a more complex setup but is supported by a helpful service team.

Pricing and ROI: CA Unified Communications Monitor is competitively priced, delivering solid ROI for budget-conscious businesses, particularly mid-sized ones. IBM SevOne NPM, despite a higher cost, provides valuable ROI for enterprises needing in-depth network analysis.

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To learn more, read our detailed CA Unified Communications Monitor vs. IBM SevOne Network Performance Management (NPM) Report (Updated: August 2025).

Buyer's Guide

CA Unified Communications Monitor vs. IBM SevOne Network Performance Management (NPM)

August 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in Network Monitoring Software

101st

Ranking in IT Infrastructure Monitoring

68th

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (5th)

IBM SevOne Network Performa...

Ranking in Network Monitoring Software

47th

Ranking in IT Infrastructure Monitoring

46th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Server Monitoring (20th), Log Management (46th), Cloud Monitoring Software (30th)

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.2%, up from 0.1% compared to the previous year. The mindshare of IBM SevOne Network Performance Management (NPM) is 1.0%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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Grzegorz Nowak

Solution Architect at Wingu

Improves infrastructure planning by helping us analyze network traffic

We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use the solution to meet the needs of the customer."

"Good end-to-end monitoring"

"Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic."

"One of the most valuable features is the graphs, which you can build instantly. I have used some open-source platforms in the past, but they are not as good. With SevOne, the sampling in the graph can be every few seconds, not just every few minutes, and that's really helpful. It's really fast."

"The modules and the performance management reports that come with data insights are two of the most valuable features. I also find the reports for Wi-Fi, Netflow, LAN, and WAN for monitoring to be very good."

"In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box."

"Based on my experience, the stability of IBM SevOne Network Performance Management (NPM) is excellent."

"The automation feature is good because if your CMDB is OK and it is already in sync, then the automation part is good to go."

"It's a great solution for highlighting and discovering useful information regarding our network's elements."

"It's given us the ability to create various real-time network performance reports and distribute them to any colleague who can access these reports immediately."

More IBM SevOne Network Performance Management (NPM) pros

Cons

"The solution should have automatic baseline detection."

"All the features and functions of the solution can be improved."

"The tool needs improvement in non-Cisco SD-WAN."

"In terms of having a complete view of our network performance, I would rate it a nine out of 10. The reason for not giving it a 10 is that there is no packet capture associated with SevOne, but we do have other tools in place to do that."

"Software upgrades can be tricky is not easy."

"Telemetry is hot these days, and IBM can improve SevOne's support for telemetry correction. Reporting is another feature that could be better. It provides the bare minimum functionality, which is good enough for most engineers, but the management isn't advanced. The new portal provides a much lighter view and better visualization, but the management is not so good."

"SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases."

"High-frequency polling is data-intensive because you're pulling more. If SevOne could figure out a way to manage the impact of high-frequency polling on the system, that would be very popular."

"The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."

"The GUI: both the dashboard/user view and the admin tool."

More IBM SevOne Network Performance Management (NPM) cons

Pricing and Cost Advice

Information not available

"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."

"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."

"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."

"Prices per license are not huge, but they exist."

"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."

"There are different options available for licensing, with the per-device option being more expensive but more flexible."

"The tool is not expensive. We were able to negotiate with SevOne on pricing."

"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."

More IBM SevOne Network Performance Management (NPM) pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

14%

Financial Services Firm

14%

Computer Software Company

11%

Legal Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What needs improvement with SevOne Network Data Platform?

There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...

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What is your primary use case for SevOne Network Data Platform?

The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...

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What advice do you have for others considering SevOne Network Data Platform?

To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...

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Product Reports

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CA Unified Communications Monitor report

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Buyer's Guide

IBM SevOne Network Performance Management (NPM)

August 2025

IBM SevOne Network Performance Management (NPM) report

Download IBM SevOne Network Performance Management (NPM) product report

Also Known As

CA UC Monitor

SevOne

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

For further information, please visit www.ibm.com/cloud/sevo...

IBM

Sample Customers

BBVA Compass

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)

Buyer's Guide

CA Unified Communications Monitor vs. IBM SevOne Network Performance Management (NPM)

August 2025

Free Report: CA Unified Communications Monitor vs. IBM SevOne Network Performance Management (NPM)

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