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CA Unified Communications Monitor vs IBM SevOne Network Performance Management (NPM) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
89th
Ranking in IT Infrastructure Monitoring
63rd
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (3rd)
IBM SevOne Network Performa...
Ranking in Network Monitoring Software
29th
Ranking in IT Infrastructure Monitoring
35th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Server Monitoring (15th), Log Management (35th), Cloud Monitoring Software (28th)
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.5%, up from 0.3% compared to the previous year. The mindshare of IBM SevOne Network Performance Management (NPM) is 1.1%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
IBM SevOne Network Performance Management (NPM)1.1%
CA Unified Communications Monitor0.5%
Other98.4%
Network Monitoring Software
 

Featured Reviews

reviewer1605927 - PeerSpot reviewer
Sr.Solutions Engineer | Project Manager at a tech services company with 11-50 employees
Meets the needs of the customer but all of the features need improvement
I do not choose the solution. The client does. I am an implementer. We are systems integrators. It is worth mentioning that the solution should be easy to install and offer the user exhibition capabilities. Also, a data sheet should be used to gather information about the product, to facilitate easy and simple implementation. I rate CA Unified Communications Monitor as a five out of ten.
reviewer1543041 - PeerSpot reviewer
Network monitoring engineer at a tech vendor with 10,001+ employees
Provides consistent infrastructure monitoring with excellent usability and support
The primary use case of IBM SevOne Network Performance Management (NPM) is network monitoring. It helps to maintain the infrastructure's availability and ensure that alerts are generated when needed The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."
"We use the solution to meet the needs of the customer."
"Good end-to-end monitoring"
"While some competitors have a feature here or there that might be better on the whole, this is the best solution for us on the market for the dollar with the simplest ramp up and ease of administration."
"It has been a godsend and has brought us 11 months of stability, the likes of which I'd never seen before in 15 years with the company."
"We have benefited mainly from the use of the dashboard interface. It makes the network visually interesting for other people who are not in the network. A lot of people are not network techies who understand streams in the network. Based on location, we have streams coming in and out. They can see visually when there is some problem. They don't need to understand all the network technology behind it to be able to understand if everything is working well or if there is a problem."
"The bi-directional integration with ServiceNow has saved me a lot of money in man-hours, over the course of the last few years."
"It also gives us the closest thing to real-time insight into network performance that we have, with just a 10-second delay. It's very important for us to know the health of the infrastructure very quickly."
"SevOne is the one tool which provides multiple features, and the servers or databases have different plugins that can be used to monitor various components of the network and applications."
"The reporting capabilities provided important metrics and data that helped in the oversight of our system, network, and overall IT infrastructure, both in terms of applications and hardware."
"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."
 

Cons

"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved, specifically the user experience."
"Features like SMS support and a faster way to create objects in calculation editor would be good."
"I'm not really sure if this was the software's fault or a server issue, but a couple of years back the disks were failing on our SevOne physical server every month and the server would go down. The secondary server took over from the primary until the disk issue was resolved. That was annoying."
"When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need..."
"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."
"With the administrative management of the appliance, if some object appears from SevOne because something changed in the network or whatever, then as an administrator you will not be aware."
"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"
"There is no service mode setup in this monitoring tool if you want to snooze alerts for any specific amount of time, to account for any activity change or major incident."
"I am impressed with their LAN side, WAN side on the Wi-Fi domains, but the SD WAN has room to improve."
 

Pricing and Cost Advice

Information not available
"There are different options available for licensing, with the per-device option being more expensive but more flexible."
"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."
"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."
"There are cheaper solutions available."
"Prices per license are not huge, but they exist."
"The tool is not expensive. We were able to negotiate with SevOne on pricing."
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Top Industries

By visitors reading reviews
Construction Company
24%
Comms Service Provider
18%
Financial Services Firm
13%
Outsourcing Company
9%
Construction Company
12%
Financial Services Firm
12%
Manufacturing Company
12%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise45
 

Questions from the Community

Ask a question
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What needs improvement with SevOne Network Data Platform?
There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...
What is your primary use case for SevOne Network Data Platform?
The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...
What advice do you have for others considering SevOne Network Data Platform?
To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...
 

Also Known As

CA UC Monitor
SevOne
 

Overview

 

Sample Customers

BBVA Compass
ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Find out what your peers are saying about CA Unified Communications Monitor vs. IBM SevOne Network Performance Management (NPM) and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.