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CA Unified Communications Monitor vs Datadog comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
88th
Ranking in IT Infrastructure Monitoring
61st
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (3rd)
Datadog
Ranking in Network Monitoring Software
3rd
Ranking in IT Infrastructure Monitoring
2nd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
211
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), Log Management (4th), Container Monitoring (3rd), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (5th), AI Observability (1st)
 

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.5%, up from 0.2% compared to the previous year. The mindshare of Datadog is 2.4%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Datadog2.4%
CA Unified Communications Monitor0.5%
Other97.1%
Network Monitoring Software
 

Featured Reviews

itarchit489981 - PeerSpot reviewer
IT Architect at a comms service provider with 10,001+ employees
Good end-to-end voice quality monitoring and offers valuable features
The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.
Dhroov Patel - PeerSpot reviewer
Site Reliability Engineer at Grainger
Has improved incident response with better root cause visibility and supports flexible on-call scheduling
Datadog needs to introduce more hard limits to cost. If we see a huge log spike, administrators should have more control over what happens to save costs. If a service starts logging extensively, I want the ability to automatically direct that log into the cheapest log bucket. This should be the case with many offerings. If we're seeing too much APM, we need to be aware of it and able to stop it rather than having administrators reach out to specific teams. Datadog has become significantly slower over the last year. They could improve performance at the risk of slowing down feature work. More resources need to go into Fleet Automation because we face many problems with things such as the Ansible role to install Datadog in non-containerized hosts. We mainly want to see performance improvements, less time spent looking at costs, the ability to trust that costs will stay reasonable, and an easier way to manage our agents. It is such a powerful tool with much potential on the horizon, but cost control, performance, and agent management need improvement. The main issues are with the administrative side rather than the actual application.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."
"Good end-to-end monitoring"
"We use the solution to meet the needs of the customer."
"Our teams use Datadog more than they used their old observability tool—they're more production-aware, conscious of how their changes are impacting customers, how the changes they make to their application speed up or slow down their app, and the overall request flow."
"Customizable views as well as the ability to "dive in" when we see someting anomalous has improved the workflow for handling incidents."
"The ability to easily drill down into log queries quickly and efficiently has helped us to resolve several critical incidents so far this year, and we heavily rely on a series of dashboards showing us various queues and load on CPU and memory for servers."
"The dashboards are great."
"The ability to send notifications based on metadata from the monitor is helpful."
"Datadog has a lot of features to be able to drill down deep into the swath of logs that our platforms generate."
"We find they have a very helpful alert system."
"The feature I have found most valuable is when I can reuse existing monitors and alerts for new dashboards."
 

Cons

"All the features and functions of the solution can be improved, specifically the user experience."
"The solution should have automatic baseline detection."
"We'd like Datadog to make the log storage cheaper."
"It is very difficult to make the solutions fit perfectly for large organizations, especially in terms of high cardinality objects and multi-tenancy, where the data needs to be rolled up to a summarized level while maintaining its individual data granularity and identifiers."
"The solution needs to integrate AI tools."
"The Log Explorer could be better. I don't think it has log manipulation as Splunk does."
"Datadog could be improved if it could detect other software in a container or server."
"Datadog can be improved by addressing billing and spend calculation methods, as it would be better if these were more straightforward."
"I'd rate Datadog support four out of 10. It was primarily an issue with support in the Asia-Pacific region."
"We have recently had a number of issues with stability and delays on logging, monitoring, metric evaluation, and alerts."
 

Pricing and Cost Advice

Information not available
"While it is an expensive product, I would rate the pricing level at four out of five."
"Pricing seemed easy until the bill came in and some things were not accounted for."
"Our licensing fees are paid on a monthly basis."
"The tool is open-source."
"If you do your homework, you'll find that if you're really concerned with cost, it's good."
"It has always scaled for us. Cost scales up too, but that is not necessarily a bad thing. It's reasonable for what they're providing."
"Pricing and licensing are reasonable for what they give you. You get the first five hosts free, which is fun to play around with. Then it's about four dollars a month per host, which is very affordable for what you get out of it. We have a lot of hosts that we put a lot of custom metrics into, and every host gives you an allowance for the number of custom metrics."
"The price is better than some competing products."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
15%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business82
Midsize Enterprise49
Large Enterprise100
 

Questions from the Community

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Also Known As

CA UC Monitor
No data available
 

Overview

 

Sample Customers

BBVA Compass
Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Find out what your peers are saying about CA Unified Communications Monitor vs. Datadog and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.