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CA Unified Communications Monitor vs Datadog comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
87th
Ranking in IT Infrastructure Monitoring
65th
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (3rd)
Datadog
Ranking in Network Monitoring Software
3rd
Ranking in IT Infrastructure Monitoring
2nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
209
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), Log Management (4th), Container Monitoring (1st), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (5th), AI Observability (1st)
 

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.5%, up from 0.1% compared to the previous year. The mindshare of Datadog is 2.6%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Datadog2.6%
CA Unified Communications Monitor0.5%
Other96.9%
Network Monitoring Software
 

Featured Reviews

reviewer1605927 - PeerSpot reviewer
Sr.Solutions Engineer | Project Manager at a tech services company with 11-50 employees
Meets the needs of the customer but all of the features need improvement
I do not choose the solution. The client does. I am an implementer. We are systems integrators. It is worth mentioning that the solution should be easy to install and offer the user exhibition capabilities. Also, a data sheet should be used to gather information about the product, to facilitate easy and simple implementation. I rate CA Unified Communications Monitor as a five out of ten.
Dhroov Patel - PeerSpot reviewer
Site Reliability Engineer at Grainger
Has improved incident response with better root cause visibility and supports flexible on-call scheduling
Datadog needs to introduce more hard limits to cost. If we see a huge log spike, administrators should have more control over what happens to save costs. If a service starts logging extensively, I want the ability to automatically direct that log into the cheapest log bucket. This should be the case with many offerings. If we're seeing too much APM, we need to be aware of it and able to stop it rather than having administrators reach out to specific teams. Datadog has become significantly slower over the last year. They could improve performance at the risk of slowing down feature work. More resources need to go into Fleet Automation because we face many problems with things such as the Ansible role to install Datadog in non-containerized hosts. We mainly want to see performance improvements, less time spent looking at costs, the ability to trust that costs will stay reasonable, and an easier way to manage our agents. It is such a powerful tool with much potential on the horizon, but cost control, performance, and agent management need improvement. The main issues are with the administrative side rather than the actual application.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."
"Good end-to-end monitoring"
"We use the solution to meet the needs of the customer."
"We use the solution to meet the needs of the customer."
"The most valuable features of Datadog are the flexibility and additional features when compared to other solutions, such as AppDynamics and Dynatrace. Some of the features include AI and ML capabilities and cloud and analysis monitoring"
"Our teams use Datadog more than they used their old observability tool—they're more production-aware, conscious of how their changes are impacting customers, how the changes they make to their application speed up or slow down their app, and the overall request flow."
"The web app has a real-time support chat window in which a support engineer is chatting with you within a minute."
"Datadog has proven to be easy to set up and legible for both development and operational teams."
"This solution improves our organization as now we have higher visibility into our application that we otherwise would not have."
"The visibility that it provides is valuable, helping us be proactive around incident management and get more insight into our customers' applications so that we can assist them at the application layer and even call customers before they know about an issue."
"I have found error reporting and log centralization the most valuable features. Overall, Datadog provides a full package solution."
"I like Datadog because it is so easy use, I can easily connect to public clouds, and I have a view of observability."
 

Cons

"All the features and functions of the solution can be improved, specifically the user experience."
"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved."
"The solution should have automatic baseline detection."
"This service could be less costly."
"There is always room for improvement when dealing with cloud-based technologies. Mainly, I would say, it's just increasing our offerings to attract various other types of industries and businesses across more fields."
"I would love to see support for front-end and mobile applications. Right now, it is mostly all back-end stuff. Being able to do some integration with our front-end products would be awesome."
"The pricing model hurts and forces us to work around the tool sometimes."
"If there were a more cost-effective manner of deploying the tool, we'd be more likely to adopt it more widely."
"The real issue with this product is cost control."
"We would like to see some versioning system for the Synthetic Tests so that we could have a backup of our tests since they are time-consuming to make and very easy to damage in a moment of error."
"Graph filters for logs need to be set manually which works well for JSON but not for unstructured logs."
 

Pricing and Cost Advice

Information not available
"The cost is high and this can be justified if the scale of the environment is big."
"Pricing and licensing are reasonable for what they give you. You get the first five hosts free, which is fun to play around with. Then it's about four dollars a month per host, which is very affordable for what you get out of it. We have a lot of hosts that we put a lot of custom metrics into, and every host gives you an allowance for the number of custom metrics."
"I am not satisfied with its licensing. Its payment is based on the exported data, and there was an explosion of the data for three or four weeks. My customer was not alerted, and there was no way for them to see that there has been an explosion of data. They got a big invoice for one or two months. The pricing model of Datadog is based on the data. The customer was quite surprised about not being alerted about this explosion of data. They should provide some kind of alert when there is an increase in usage."
"Sometimes it's very hard to project how much it will cost for the monthly subscription for the next month when you add certain features. Having better visibility of the cost would give a better experience."
"It didn't scale well from the cost perspective. We had a custom package deal."
"The price of Datadog is reasonable. Other solutions are more expensive, such as AppDynamics."
"Pricing is somewhat affordable compared to other solutions but in order to really lower the costs of other products you need to plan very carefully your resources usage, otherwise, it can get expensive real quick."
"​Pricing seems reasonable. It depends on the size of your organization, the size of your infrastructure, and what portion of your overall business costs go toward infrastructure."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise46
Large Enterprise99
 

Questions from the Community

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Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
 

Also Known As

CA UC Monitor
No data available
 

Overview

 

Sample Customers

BBVA Compass
Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Find out what your peers are saying about CA Unified Communications Monitor vs. Datadog and other solutions. Updated: March 2026.
885,444 professionals have used our research since 2012.