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CA Unified Communications Monitor vs Datadog comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
88th
Ranking in IT Infrastructure Monitoring
61st
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (3rd)
Datadog
Ranking in Network Monitoring Software
3rd
Ranking in IT Infrastructure Monitoring
2nd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
211
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), Log Management (4th), Container Monitoring (3rd), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (6th), AI Observability (1st)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.5%, up from 0.2% compared to the previous year. The mindshare of Datadog is 2.3%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Datadog2.3%
CA Unified Communications Monitor0.5%
Other97.2%
Network Monitoring Software
 

Featured Reviews

reviewer1605927 - PeerSpot reviewer
Sr.Solutions Engineer | Project Manager at a tech services company with 11-50 employees
Meets the needs of the customer but all of the features need improvement
I do not choose the solution. The client does. I am an implementer. We are systems integrators. It is worth mentioning that the solution should be easy to install and offer the user exhibition capabilities. Also, a data sheet should be used to gather information about the product, to facilitate easy and simple implementation. I rate CA Unified Communications Monitor as a five out of ten.
Dhroov Patel - PeerSpot reviewer
Site Reliability Engineer at Grainger
Has improved incident response with better root cause visibility and supports flexible on-call scheduling
Datadog needs to introduce more hard limits to cost. If we see a huge log spike, administrators should have more control over what happens to save costs. If a service starts logging extensively, I want the ability to automatically direct that log into the cheapest log bucket. This should be the case with many offerings. If we're seeing too much APM, we need to be aware of it and able to stop it rather than having administrators reach out to specific teams. Datadog has become significantly slower over the last year. They could improve performance at the risk of slowing down feature work. More resources need to go into Fleet Automation because we face many problems with things such as the Ansible role to install Datadog in non-containerized hosts. We mainly want to see performance improvements, less time spent looking at costs, the ability to trust that costs will stay reasonable, and an easier way to manage our agents. It is such a powerful tool with much potential on the horizon, but cost control, performance, and agent management need improvement. The main issues are with the administrative side rather than the actual application.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Good end-to-end monitoring"
"We use the solution to meet the needs of the customer."
"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."
"Real user monitoring has made triaging any possible bugs our users might face a lot easier."
"It has drastically reduced the amount of time we spend on debugging issues and tracking down the root causes of incidents."
"Datadog has given us near-live visibility across our entire cloud platform."
"Overall, the Data UI and the usability of customer features continue to improve."
"The technology itself is generally very useful and the interface is great."
"Several critical dashboards were created years ago and are still in use today."
"We have been impressed with the uptime and clean and light resource usage of the agents."
"Datadog provided us the ability to monitor our cloud infrastructure (network, servers, storage), platform/middleware (database, web/applications servers, business process automation), and business applications across our cloud providers."
 

Cons

"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved, specifically the user experience."
"I would love to see support for front-end and mobile applications. Right now, it is mostly all back-end stuff. Being able to do some integration with our front-end products would be awesome."
"One of the improvement opportunities that we have identified in my project concerns how hard it is to manage an organizational structure when you have multiple things in one organization, and you want to provide some kind of isolation between them."
"It could probably be a little bit of a better user experience."
"It can be overwhelming for new people as it has a lot of features."
"The cost does add up quickly, so it can be some effort to justify the necessary outlay to those paying the bills."
"While the UI and search functionality are excellent, further improvement could be made in the querying of logs by offering more advanced templates or suggestions based on common use cases."
"There are things about it that we would like to be fixed, such as it is taking averages of average. This results in data that we don't expect, but overall we are happy with it."
"The largest pain point we've had with Datadog to this point was onboarding."
 

Pricing and Cost Advice

Information not available
"Sometimes it's very hard to project how much it will cost for the monthly subscription for the next month when you add certain features. Having better visibility of the cost would give a better experience."
"I am not satisfied with its licensing. Its payment is based on the exported data, and there was an explosion of the data for three or four weeks. My customer was not alerted, and there was no way for them to see that there has been an explosion of data. They got a big invoice for one or two months. The pricing model of Datadog is based on the data. The customer was quite surprised about not being alerted about this explosion of data. They should provide some kind of alert when there is an increase in usage."
"The price of Datadog is reasonable. Other solutions are more expensive, such as AppDynamics."
"The solution is fairly priced but history and log storage can get costly depending on your needs."
"The pricing came up a bit compared to their competitors. It is not that the price has risen, but that the competitors have gone down. They keep adding more features that I would have expected to be baked in at a more nominal price. I have been increasingly dissatisfied with the pricing, but not enough to jump ship."
"Pricing is somewhat affordable compared to other solutions but in order to really lower the costs of other products you need to plan very carefully your resources usage, otherwise, it can get expensive real quick."
"Pricing and licensing are reasonable for what they give you. You get the first five hosts free, which is fun to play around with. Then it's about four dollars a month per host, which is very affordable for what you get out of it. We have a lot of hosts that we put a lot of custom metrics into, and every host gives you an allowance for the number of custom metrics."
"This solution is budget friendly."
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Top Industries

By visitors reading reviews
Construction Company
25%
Comms Service Provider
15%
Financial Services Firm
10%
Outsourcing Company
10%
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business82
Midsize Enterprise49
Large Enterprise100
 

Questions from the Community

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Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
 

Also Known As

CA UC Monitor
No data available
 

Overview

 

Sample Customers

BBVA Compass
Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Find out what your peers are saying about CA Unified Communications Monitor vs. Datadog and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.