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CA Unified Communications Monitor vs Datadog comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 13, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
101st
Ranking in IT Infrastructure Monitoring
68th
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (5th)
Datadog
Ranking in Network Monitoring Software
4th
Ranking in IT Infrastructure Monitoring
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
188
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), Log Management (3rd), Container Monitoring (1st), Cloud Monitoring Software (2nd), AIOps (1st), Cloud Security Posture Management (CSPM) (7th)
 

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.2%, up from 0.1% compared to the previous year. The mindshare of Datadog is 3.3%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

itarchit489981 - PeerSpot reviewer
Good end-to-end voice quality monitoring and offers valuable features
The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.
reviewer820579 - PeerSpot reviewer
Single pane of glass, easy to share dashboards, and good for monitoring
We've had some issues where we had Datadog automatically turned on in AWS regions that we weren't using, which incurred a small but steady cost that amounted to tens of thousands of dollars spent over a few weeks. I wish there was a global setting that lets an admin restrict which regions DD is turned on in as a default setup step. Sometimes, the APM service dashboard link isn't sharable. I click something in the service catalog, and on that service's APM default view, I try to share a link to that with a teammate, and they reach a blank or error screen. I wish there was more organization and detail in the suggestions when I use the query editor. I'm never quite sure when the autofill dropdown shows up if I'm seeing some custom tag or some default property, so I have to know exactly what I'm looking for in order to build a chart. It's hard to navigate and explore using the query autofill suggestions without knowing exactly what tag to look for. It's been a bit hard to understand how data gets sampled or how many data points a particular dashboard value is using. We've had questions over the RUM metrics that we see and we had to ask for help with how values are calculated, bin sizes, etc to get confidence in our data.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Good end-to-end monitoring"
"We use the solution to meet the needs of the customer."
"Datadog has made it much easier to have a central place for people to look for logs and made it much easier to notify them of any elevated error rates or failures."
"The interface and the integrations make it so easy to connect to the cloud or to the on-premise environment."
"The ease of graph building is nice, and MUCH easier than Prometheus."
"The platform appeals to companies spanning many industries on a global scale."
"The logging in general is one of my favorite features."
"The infrastructure monitoring capabilities are really valuable. You can just log on and see everything that is happening within an IT environment."
"The best way it has helped us is by consolidating all our logs into a single place and making it easier to find errors."
"We can handle debugging and find out why things are breaking in our applications."
 

Cons

"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved."
"I often have issues with the UI in my browser."
"Once agents are connected to the Datadog portal, we should be able to upgrade them quickly."
"Lately, chat support has a longer waiting time."
"ECS could be improved by including more tutorials for beginners to reduce the barriers to entry."
"Datadog is expensive."
"The parallel editing of the dashboards should not cause users to lose the work of another person."
"Could be a little more user friendly."
"The incident management beta looks promising, but it is still missing the ability to automatically create incidents based on certain alerts."
 

Pricing and Cost Advice

Information not available
"At my last company, we did see ROI, specifically around response time. We could get to mission critical things that were down and losing revenue on immediately. So, the product paid itself back."
"If you do your homework, you'll find that if you're really concerned with cost, it's good."
"Datadog does not provide any free plans to use the solution. When I start with a proof of concept it would be sensible to have a free plan to test the tool and check whether it fits the requirements of the project. Before the production stage, it is always good to have a free plan with some limited features, number of requests, or logs."
"It has always scaled for us. Cost scales up too, but that is not necessarily a bad thing. It's reasonable for what they're providing."
"It didn't scale well from the cost perspective. We had a custom package deal."
"The pricing and licensing through AWS Marketplace has been good. It would be nice if it was cheaper, but their pricing is reasonable for what it is. Sometimes, for their newer features, they charge as if it's fully fleshed out, even though it is a newer feature and it may have less stuff than their other items."
"It costs the same amount it would if we were hosting it ourselves, so we are incredibly happy with the cost."
"I am not satisfied with its licensing. Its payment is based on the exported data, and there was an explosion of the data for three or four weeks. My customer was not alerted, and there was no way for them to see that there has been an explosion of data. They got a big invoice for one or two months. The pricing model of Datadog is based on the data. The customer was quite surprised about not being alerted about this explosion of data. They should provide some kind of alert when there is an increase in usage."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Computer Software Company
14%
Manufacturing Company
8%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Also Known As

CA UC Monitor
No data available
 

Overview

 

Sample Customers

BBVA Compass
Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Find out what your peers are saying about CA Unified Communications Monitor vs. Datadog and other solutions. Updated: August 2025.
865,484 professionals have used our research since 2012.