No more typing reviews! Try our Samantha, our new voice AI agent.

Bugcrowd vs LevelBlue Managed Security Services comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 24, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bugcrowd
Ranking in Managed Security Services Providers (MSSP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
Bug Bounty Platforms (1st), Penetration Testing Services (3rd), Attack Surface Management (ASM) (9th), Continuous Threat Exposure Management (CTEM) (16th)
LevelBlue Managed Security ...
Ranking in Managed Security Services Providers (MSSP)
3rd
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Managed Security Services Providers (MSSP) category, the mindshare of Bugcrowd is 2.1%, up from 2.0% compared to the previous year. The mindshare of LevelBlue Managed Security Services is 3.9%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Security Services Providers (MSSP) Mindshare Distribution
ProductMindshare (%)
LevelBlue Managed Security Services3.9%
Bugcrowd2.1%
Other94.0%
Managed Security Services Providers (MSSP)
 

Featured Reviews

Ben Gurney - PeerSpot reviewer
Senior Engineering Manager - Platform Team at eTender Inc
Crowdsourced triage has uncovered critical website vulnerabilities and continuously improves our security posture
Bugcrowd could be improved or enhanced as they seem to have a lot of internal churn at the moment, so they could be more stable and more customer-focused. By customer-focused, I mean they are not very good at communicating what is changing on their side to their customers. I am now on my fourth account manager within one year. My latest call with them was with the fourth account manager saying there have been many changes and apologizing that no one I have spoken to in the past is on this call, but going forwards it will be them. With the fourth account manager in a year, it is hard to trust that message.
JA
Director Technical Services at Eguardian lanka
Incident reporting, logging, and reports alarms and alerts
The product has already improved in the sense that they are continuously making the effort to make the product better. We are now starting to work with a new version over this past month. The product improvement is there and new features are coming out. Then they have just announced something to do with the EDR (Endpoint Detection and Response). In four months, feature-wise, a lot has been going on. They have concentrated their effort and their focus now is on USM Anywhere, which is the cloud-based system. But we already know that in our case, some of these clients will not want to send their information to the cloud. This is why we are focusing on USM on-premise and the appliance model. Otherwise, it would have been much easier for us to go into the USM Anywhere cloud-based product in terms of deployment and maintenance. So in all, I would say the core improvements are going on. What I have seen in the product itself right now, is adequate to meet the present requirements. But of course, the requirements will keep on changing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable aspect of Bugcrowd is that it provides a long list of different websites or web applications where I can report vulnerabilities."
"Bugcrowd's use of crowdsourced hackers has helped in discovering unique vulnerabilities."
"Working on Bugcrowd has made me a better security engineer since it provides a competitive environment to report successful vulnerabilities."
"Bugcrowd's support team is very active and supportive."
"One of the features I like most about Bugcrowd is the ability to create a report in a very easy way."
"I believe Bugcrowd is highly stable."
"Bugcrowd has programs that disclose rewards and invite researchers to new programs."
"I would rate Bugcrowd a ten out of ten."
"The product is powerful and rapidly developing into an all-in-one solution."
 

Cons

"The triaging process has slowed down compared to three years ago. It now takes more time to resolve a reported vulnerability and receive the payout."
"Bugcrowd should provide more access to the reports, similar to HackerOne, allowing for full disclosure once a bug is resolved, so researchers can learn from them. They should improve the responsibility type and response time of their customer support, especially when the issue is urgent."
"There is room for improvement in Bugcrowd's response time when customer input is needed for resolving tickets. If this time could be minimized, it would be very helpful."
"Bugcrowd could be improved or enhanced as they seem to have a lot of internal churn at the moment, so they could be more stable and more customer-focused."
"The depth of the technical documentation needs to be improved."
"Additional features that I would like to see included in the next release to make it at least nine is first that the documentation center has to improve. In the current technical documentation, sometimes what happens is we search through it and then we do not find what we want."
report
Use our free recommendation engine to learn which Managed Security Services Providers (MSSP) solutions are best for your needs.
920,574 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
15%
Construction Company
11%
Manufacturing Company
10%
Outsourcing Company
8%
Outsourcing Company
12%
Comms Service Provider
11%
Construction Company
10%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Bugcrowd?
I think the pricing and licensing of Bugcrowd are expensive, but we do get good value from it, as we find vulnerabilities that we would otherwise be unaware of.
What needs improvement with Bugcrowd?
Bugcrowd could be improved or enhanced as they seem to have a lot of internal churn at the moment, so they could be more stable and more customer-focused. By customer-focused, I mean they are not v...
What is your primary use case for Bugcrowd?
I work with Bugcrowd mostly as a crowdsourcing security platform. I use Bugcrowd by putting a brief on Bugcrowd's website, and then their community of security researchers hunt for vulnerabilities ...
Ask a question
Earn 20 points
 

Also Known As

No data available
AT&T Managed Security Services, Trustwave Managed Security Services
 

Overview

 

Sample Customers

Zephyr Health, Barracuda Networks, Western Union, Instructure, Aruba Networks, Pinterest, CARD.com, WINK, (ISC)2, StatusPage, WHMCS, Movember
Childrens Health System of Texas
Find out what your peers are saying about Check Point Software Technologies, Sophos, LevelBlue and others in Managed Security Services Providers (MSSP). Updated: October 2026.
920,574 professionals have used our research since 2012.