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BrowserStack vs Eggplant Test comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BrowserStack
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Functional Testing Tools (8th), AI-Augmented Software-Testing Tools (1st)
Eggplant Test
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
18
Ranking in other categories
Test Management Tools (8th), Digital Experience Monitoring (DEM) (10th), Test Automation Tools (13th)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. BrowserStack is designed for Functional Testing Tools and holds a mindshare of 10.4%, down 10.7% compared to last year.
Eggplant Test, on the other hand, focuses on Test Automation Tools, holds 3.8% mindshare, up 3.2% since last year.
Functional Testing Tools
Test Automation Tools
 

Featured Reviews

ANand Kale - PeerSpot reviewer
Good in the area of automation and offers a high test coverage to users
I integrated BrowserStack into our company's web and application test workflows because it has plugins that work with browsers and applications, allowing for cross-browser testing. BrowserStack was really helpful for cross-browser testing in areas involving mobiles, web applications, or tablets. The tool can help with the testing across all applications. I have not experienced any time-saving feature from the use of the tool. My company uses the product for real-device testing since it has a bunch of devices in our library. My company has a repository where we do manual testing. BrowserStack improved the quality of our company's applications. Improvements I have seen with the testing part revolve around the fact that it is able to do testing at a fast pace. The quality of the product is better since it can go through all the parts of the applications, meaning it can provide high test coverage. The tool is also good in the area of automation. The test coverage is higher, and the time taken during the testing phase is less due to automation. I have not used the product's integration capabilities since my company doesn't have the option to look at other QA testing tools like Selenium, which can be used for the automation capabilities provided. The product should offer more support for cross-browser testing, device testing, and testing across multiple devices. I rate the tool an eight out of ten.
Tayyaba  Noreen - PeerSpot reviewer
Empowers effective test automation with comprehensive platform coverage and scalability
There was no free trial in it. So, I studied it through a page that tells how it works. It will be good if a free trial is provided for users. Moreover, I would like to give some feedback on the installation process. There are other tools that are much easier to install and get started with. Eggplant could improve its installation process.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The integration is very good."
"It is a scalable solution."
"We like the model device factory for iOS and Android devices."
"Testing across devices and browsers without maintaining that inventory is invaluable."
"It just added some flexibility. There was nothing that improved our coding standards, etc. because all of our UIs were functional before we tried it."
"I like that it offers full device capability."
"It's helpful for me to test on different devices."
"BrowserStack's best feature is browser testing across different platforms, including mobile."
"Its scalability is good. It is useful for desktop applications, and it also uses OCR and does image recognition."
"The most valuable features of Eggplant Digital Automation Intelligence are bug hunting and OCR technology."
"We are able to now automate tests, which so far have been manual."
"It provides very strong cross-platform support."
"The most valuable feature is the ability to create code from a flow chart, and then run the code through it."
"It is easy to set up."
"DAI's newest release allows us to test via scripts rather than models, because we have done 95 percent of our development in functional, not through modeling. I am really happy that then we can use the controller to run scripts rather than having to translate things to models. There are lots of options."
"The solution is based on a Windows model, where adding users is just a few clicks. It is easy to manage users and add them."
 

Cons

"I would like to see clearer visibility."
"Connectivity can sometimes mar the testing experience."
"We are struggling to do local testing."
"I would like for there to be more integration with BrowserStack and other platforms."
"The solution is slow."
"It is difficult to use for someone who has little to no experience."
"Occasionally, there are disruptions in the connection which can interfere with our testing processes, especially when testing on phones."
"There is room for improvement in pricing."
"There was no free trial in it."
"We found that we had issues regarding the VPN setup, which is one of the reasons that we did not purchase this solution."
"Since there are very few customers in the Indian region, there is no training available, and it's challenging to find skilled talent."
"The reporting function is a bit shallow. The solution does not offer very comprehensive reporting in terms of your test results. The reporting time and the logs are very high level as well. These areas need improvement."
"Eggplant Test should emphasize on improving its offering in non-Windows environments."
"If one area could be improved, it would be some of their documentation. In particular, some of their online help and user support documentation is a little bit out of date and could be revised and updated on a more frequent basis. Other than that, I haven't really found any issues or problems."
"Its performance and stability could be better."
"I would like to see standardized actions already built into Eggplant. For example, "wait eight seconds". That way, I wouldn't need to create it as an action. Right now, I have to program that wait and describe it as an action so that everybody knows it is an action that waits eight seconds... That way, somebody who is not familiar with programming processes like "if-else", or "for", or "while", would be able, from the first moment, and without programming, to put some easy-to-use, standardized, actions in place."
 

Pricing and Cost Advice

"BrowserStack could have a better price, but good things have a price."
"As for pricing, I can't provide a clear evaluation as I'm not directly involved in those discussions."
"My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses."
"Compared to other solutions, BrowserStack is one of the cheapest."
"The price of BrowserStack is high."
"There are different licenses available that can be customized. You can select the features that you want only to use which can be a cost-benefit."
"This solution costs less than competing products."
"The price is fine."
"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."
"Eggplant Test is a very expensive solution."
"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."
"It probably has a yearly license."
"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."
"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
7%
Retailer
6%
Financial Services Firm
14%
Manufacturing Company
14%
Healthcare Company
11%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BrowserStack?
The product's initial setup phase was not very difficult.
What is your experience regarding pricing and costs for BrowserStack?
My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses.
What needs improvement with BrowserStack?
I haven't seen AI in BrowserStack, making it in an area where improvements are required in the product. Accessibility testing is an area of concern where improvements are required.
How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?
Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...
What is your experience regarding pricing and costs for Eggplant Manager?
The price of Eggplant Test is on the higher side, but the benefits it provides make it worth using.
 

Also Known As

No data available
Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights
 

Overview

 

Sample Customers

Microsoft, RBS, jQuery, Expedia, Citrix, AIG
FUJIFILM Group, NEC Personal Computers
Find out what your peers are saying about BrowserStack vs. Eggplant Test and other solutions. Updated: April 2025.
850,900 professionals have used our research since 2012.