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Broadcom Service Virtualization vs Sauce Labs comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Broadcom Service Virtualiza...
Average Rating
8.2
Number of Reviews
97
Ranking in other categories
Service Virtualization (2nd)
Sauce Labs
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
113
Ranking in other categories
Functional Testing Tools (13th), Test Automation Tools (18th)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. Broadcom Service Virtualization is designed for Service Virtualization and holds a mindshare of 31.4%, down 35.6% compared to last year.
Sauce Labs, on the other hand, focuses on Functional Testing Tools, holds 5.8% mindshare, down 6.5% since last year.
Service Virtualization
Functional Testing Tools
 

Featured Reviews

DM
Can be used for the virtualization of TCP/IP protocols for third-party terminal insurance
We use it for the virtualization of third-party APIs for performance testing. Our second use case is related to the virtualization of TCP/IP protocols for third-party terminal insurance, which is used for insurance clients In the case of the virtualization of TCP/IP protocols for third-party…
AnupKumar4 - PeerSpot reviewer
Offers good stability and robust but lacks generative AI capabilities
Technical support is equally very important. If you talk about anything deployed to production, and the project is live, customers are using that, and they might face some issues, some functional issues. That's when support people play a role in identifying the fix or the incident. Based on that, we create an incident based on the customer defect or whatever. Once the incident gets raised, the support will play a role in working on that particular incident. If it's a code-based incident, administration, or integration issue, support people play a big role in resolving those issues before reaching the exact developers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The innovation is amazing. CA has continued to add to services that it supports, the transports that it supports, and has built all of the enterprise capabilities into the product as well."
"Ability to vary the responses very easily (randomize, pick-lists, etc.)."
"The most valuable feature is that it supports so many protocols. We, being a large bank, have almost all the protocols, and it supports all of them, so that's one good thing."
"In the case of the virtualization of TCP/IP protocols for third-party terminal insurance, there was a device terminal, which was interacting with the application via the TCP/IP protocol. Most of the tools don't support that, but we were able to achieve it using Broadcom Service Virtualization."
"It's got probably the greatest amount of features, in terms of different technologies that you can automate and virtualize, out of any of the solutions out there."
"It is easy to use, has a faster time to market, and provides flexibility."
"We are able to quickly scale our requests. We have tested across thousands of requests. We have had no problems so far."
"The most valuable features are the recording and creating of virtual services."
"It helped to integrate our performance testing and UAT, which helped to deliver a bug free software for our customers."
"The abundance of device, platform, and browser combinations/versions that can be used in parallel."
"It offers the single best solution for integrating deep automated browser testing in a CI/CD pipeline."
"With only a few clicks, it gives us the availability to use any browser and OS combination whenever we want."
"It has a wide assortment of platforms."
"It provides zero maintenance browser instances."
"Supplying devices to a testing team of possibly close to one thousand testers and developers is a great undertaking but Sauce Labs has made this very easy and a welcomed solution."
"With Sauce Labs, we have a whole universe of devices: Galaxy, all the iPhones, and all the operating system versions. All our software developers are able to test on a multitude of different devices."
 

Cons

"One major feature I would like to see is on the user administration part. Right now, anybody can access any of the folders and any of the projects."
"More examples of portal-based virtualization."
"​From a reporting perspective I think we would like to have a more user-friendly approach."
"It is not a stable solution."
"I really want to see more of the "express" kind of model, where you get a little bit for free. I'd love to be able to see you be able to edit and author tests without having to be connected to a licensed server. And then, if you want to go and execute tests, then you go and connect to the server... I think it would unblock people to be able to do a lot more work from home or from remote places, where they can't really connect to the server."
"I would rate the tech support a nine out of ten. They need more knowledge about the connectivity to DevOps orchestration."
"Needs some additional lightweight, portable elements."
"We had to implement an external service catalog. We put it in ServiceNow. I would like to see an integrated service catalog."
"When we were in development, it was a bit of a pain because we have onshore and offshore development. One of our development shops is in India, and we were running tests over there. When some of the users tried to log in, it was slow for them or we didn't have enough licenses. That was during the core development before we even launched."
"I may not know what should be improved on the platform, but I think it could offer a greater variety of testing solutions. I know there might be competing solutions that cover more things I'm unaware of, and it could expand a bit more. We've done a lot of automated testing scenarios, and that's all the rage these days, so I think Sauce Labs could look at potential ways to improve and cover other scenarios."
"Progress towards reducing application testing time can be made."
"Latency, due to Sauce Labs being a cloud-based solution, has been a concern. We work in different continents and countries, but last time I checked, Sauce Labs was only offering two data centers, one in the EU and another in the US. If you're not in either of those two places, you would have latency and issues running your test cases."
"They could improve the platform's customer support services."
"Unable to segregate reports for tests that are currently being developed, and might not be returning useful results."
"The Jenkins Sauce OnDemand plugin could have more options available to tap into more of the custom capabilities Sauce Labs actually supports."
"The ability to install profiles on iOS real mobile devices should be included."
 

Pricing and Cost Advice

"I don't have the exact dollar amount, but we have spent close to $1,000,000 for a three-year agreement, for an enterprise level."
"There are additional fees for advanced-level technical support."
"I think the pricing is quite fair because this solution provides a lot of functionalities, and is quite stable."
"There is a yearly licensing cost, and I would give it a four out of five."
"Cost-wise, it's decent. If you have to get the base version out of it, it's the best solution to go with. As compared to other cloud service providers, the pricing of Sauce Labs is decent."
"They could improve on the pricing because it seems pretty expensive. I'm sure it's justified, but it's expensive."
"Try the free trial and work with a Sauce Labs representative to see what package works best for your application(s)."
"The pricing is reasonable due to the amount of diversity that they provide. However, I feel they might be more flexible to bargain based on their relationship with our organization."
"Go ahead please. Try it at a smaller scale."
"It is an expensive tool."
"Their pricing is incredibly competitive."
"​Now that we have an enterprise license, we no longer have to worry about minutes each month!​"
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
12%
Manufacturing Company
10%
Performing Arts
9%
Financial Services Firm
17%
Computer Software Company
12%
Manufacturing Company
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Sauce Labs?
It has significantly enhanced our testing accuracy by approximately 50%.
What needs improvement with Sauce Labs?
Sauce Labs can include new technologies like generative AI, which can reduce the human effort in writing test cases. For example, in my current project, we reduced the time it took to complete user...
What is your primary use case for Sauce Labs?
I work as an automation engineer using Selenium WebDriver with Java, and API automation using Rest Assured with Java. I have also worked with Docker integration on AWS. Additionally, I have experie...
 

Also Known As

ITKO LISA, CA LISA, CA Service Virtualization
No data available
 

Overview

 

Sample Customers

Union Bank, Swisscom, Autotrader, KPN, ING Bank, Best Buy, American Family Insurance, TESCO, Telefonica, Molina Healthcare, California DMV, Aktia, City Index, Con-way, DirecTV, GRU Airport, Liquidnet, NAB, Nordstrom, T-Mobile, TIM Brasil, 
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Find out what your peers are saying about Tricentis, Broadcom, Parasoft and others in Service Virtualization. Updated: August 2025.
865,140 professionals have used our research since 2012.