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Box vs SAP Extended Enterprise Content Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Box
Ranking in Enterprise Content Management
6th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
41
Ranking in other categories
Cloud Storage (12th), Digital Asset Management (3rd), Document Management Software (3rd), Content Collaboration Platforms (5th)
SAP Extended Enterprise Con...
Ranking in Enterprise Content Management
12th
Average Rating
8.6
Reviews Sentiment
7.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Enterprise Content Management category, the mindshare of Box is 3.7%, down from 5.5% compared to the previous year. The mindshare of SAP Extended Enterprise Content Management is 1.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

Shrikant Pillay - PeerSpot reviewer
Allows you to upload and download files quickly but lacks integration with Office 365
For enterprise users, the data is in a local repository. We use it for files for the end user process. This is a cloud solution. In my current organization, we have over 10,000 people using this solution. I use it very extensively. Users these days are working remotely You can upload your bin,…
MukeshGiri - PeerSpot reviewer
Offers advanced search capabilities, integrates seamlessly with SAP and efficiently stores non-essential business content
Consider you have some use cases. For example, something for your accounting or procurement department. And you purchase equipment, machines, and plants for plant-related operations. Essentially, there will be manuals and basically anything and everything related to your particular equipment. So, where do the equipment entries go? They go into SAP. Depending on your SAP deployment, it can go into some database. Most companies these days are talking about SAP HANA and stuff like that. So it will be stored in SAP HANA. But, these documentation, drawings, manuals, and help files for these big pieces of equipment, where do they go? That’s where Extended ECM for SAP comes into the picture. All these integrations are through a one-way push, essentially, but with two-way access. So as a user in the procurement department or the accounting department, or an engineering department where you are using SAP for asset management entries inside your system. All those related documents, drawings, manuals, and files have to be stored somewhere. If you store them in SAP, it will be a costly implementation going forward. After maybe a couple of years, you will realize that it’s too much to deal with because HANA database will be too costly. There will not be much business value because you cannot utilize a lot of search and cool features inside your application from an SAP perspective. That’s where you will integrate SAP. For example, SAP Extended ECM for SAP Plant Maintenance. One of the modules SAP provides is SAP Plant Maintenance. So what you will do is deploy Extended ECM for SAP, then try something called SAP Plant Maintenance, Extended ECM for SAP Plant Maintenance. The content maintenance, manuals, files, drawings, and related stuff, its details or tags, or any kind of stuff is stored in your SAP. But anything and everything else is pushed through this integration into Extended ECM platform. So now it is available to be utilized by your business user who knows nothing about SAP. They only live and breathe in a different management system. They can look into these details depending on what kind of integration has been done for that company. So that’s one use case. Second use case will be in SAP itself. Now, if you are an SAP user, you have this information readily available at your fingertips. Anything goes wrong in your maintenance or any kind of management, you can look into these details, which are readily available because this documentation lifecycle is being managed by Extended ECM for SAP. It will give you extended storage capabilities within your SAP application. So it will be a two-way integration, essentially. Similar, wider features will be available within Extended ECM platform. Within SAP, you have these extra features called business attachments or business content retrieval. Those business contents are stored inside Extended ECM, and those features will be available within your SAP GUI from an SAP perspective. So it’s a win-win situation for both worlds.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Box is very simple and effective, so I prefer Box."
"File sharing, authorization on the back, its ease of use and reliable uptime performance are valuable features of this solution."
"We can provide controlled access to documents using the product."
"Using Box for cloud storage allows us to focus on the service and maintaining infrastructure."
"File sharing with collaborators not on the same domain with offline access from multiple devices: I work on many projects that are multi-organizational, such as with customers, suppliers, or acquisitions."
"The system's performance is impressive, and file sharing is notably straightforward."
"You can upload your bin, upload your files quickly, and download your files quickly. It provides a lot of other alternatives."
"The solution is used for data storage and any kind of visualization."
"The integration capabilities of the product are pretty good."
"All these integrations are through a one-way push, essentially, but with two-way access."
 

Cons

"Tasks and comments could be easier to see, report, search, and manage."
"The solution's data security should be improved."
"They could integrate better with other platforms."
"Maturity of the enterprise security around user management."
"If there was a plugin that added some sort of toolbar in Office, that would be great."
"I find their API to be quite complex and it could be more straightforward."
"The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem."
"The integration with other products should be improved."
"The deployment could be costly because of resource availability."
"The product's price is an area of concern where improvements are required."
 

Pricing and Cost Advice

"We are using the free version of the solution. There is a free version and monthly and yearly subscriptions available."
"Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
"The more you dig, the deeper the level of tools, and the more expensive it becomes."
"My organization pays for the license."
"Better sign a full year's contract to get a discount."
"The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."
"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
"Box's pricing is excellent."
"I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price."
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Top Industries

By visitors reading reviews
Educational Organization
53%
Financial Services Firm
6%
Computer Software Company
5%
Government
4%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Box?
The solution is used for data storage and any kind of visualization.
What is your experience regarding pricing and costs for Box?
The solution is expensive when it comes to API calls.
What do you like most about SAP Extended Enterprise Content Management?
The integration capabilities of the product are pretty good.
What is your experience regarding pricing and costs for SAP Extended Enterprise Content Management?
The prices can vary depending on the customer, region, and domain. I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price.
What needs improvement with SAP Extended Enterprise Content Management?
Improvement could be more about training because it is one of the giants in this market. Nobody can be exposed to SAP and other stuff. So the deployment could be costly because of resource availabi...
 

Also Known As

No data available
SAP Extended Enterprise Content Management by OpenText, SAP Extended ECM
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Metropolitan Utilities District, MAN Diesel & Turbo
Find out what your peers are saying about Box vs. SAP Extended Enterprise Content Management and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.