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BotFarm vs WorkFusion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BotFarm
Ranking in Robotic Process Automation (RPA)
24th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
37
Ranking in other categories
No ranking in other categories
WorkFusion
Ranking in Robotic Process Automation (RPA)
18th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
Process Automation (28th), Intelligent Document Processing (IDP) (11th)
 

Mindshare comparison

As of February 2026, in the Robotic Process Automation (RPA) category, the mindshare of BotFarm is 0.8%, up from 0.3% compared to the previous year. The mindshare of WorkFusion is 1.5%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
WorkFusion1.5%
BotFarm0.8%
Other97.7%
Robotic Process Automation (RPA)
 

Featured Reviews

Rajneesh Prajapati - PeerSpot reviewer
Senior Rpa Consultant at Accely Consulting
Automation has streamlined client data extraction and has improved reporting for business decisions
I work as a developer, and my manager is responsible for the research and analytics for the project with the client and business users. I am satisfied with BotFarm. I would rate my experience with BotFarm an eight out of ten. I do not see any room for improvement for BotFarm. I am using AI tools such as Amazon, Microsoft Azure, and ChatGPT. I am not using AI-powered bots in BotFarm. I am a partner with Automation Anywhere.
Arijit-Ghosh - PeerSpot reviewer
Intelligent Automation SME at a financial services firm with 10,001+ employees
Cloud platform orchestrates business processes with AI capabilities
I find the capabilities that a normal orchestrator should have to be valuable in WorkFusion. The WorkFusion 10 cloud-based platform is different from the earlier on-prem version, WorkFusion 9. The platform now includes auto machine learning and AI capabilities. We haven't used these extensively, but they are a nice feature they are working on. The platform remains stable with well-designed processes, despite being a complex and technical tool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to use and very stable. It is a rugged product, and it doesn't break so easily."
"The most valuable features are the portals for extracting data from PDF files, appending data to SAP, automating the SAP, downloading reports, and mapping and creating the reports accordingly to your requirements."
"The most valuable feature of BotFarm is the fact that we can use escalations when we need more computer power to fulfill all embargo that we receive in one day."
"The solution has very good processes. It's very easy to deploy and has good reviews on it. It offers good automation and the solution has very good developers working on it."
"The most valuable features of this solution are the Excel automation and support for SharePoint."
"The most important feature of BotFarm is web automation."
"The most valuable feature is the interface, which helps to provide a good user experience."
"The entire backend system structure is something that I found really valuable."
"If you compare it to its competitors in the market, it is more Java-native."
"The platform remains stable with well-designed processes, despite being a complex and technical tool."
"It is useful that WorkFusion provides the entire infrastructure, which allows me to focus on writing code without worrying about maintenance."
"This solution has great document recognition capabilities."
"The most valuable features are the Excel activities. It has a number of Excel activities that are quite reliable."
"The dashboard is the solution's most valuable feature. When clients want to look at the data it's very easy for them to do so. The dashboard for the IT manager is very useful if there are issues and to create and follow processes."
"In terms of stability, it's quite good. It's an internal IP product."
"The automation process is the most valuable feature."
 

Cons

"When somebody is just learning this product it can be difficult for them to understand, so improvements to the user interface would be helpful."
"The new version is not very stable. Sometimes I can't use the recording sound."
"The pricing of this product could be better."
"Although I like the OCR technology, it could still be further improved."
"The stability needs to be improved."
"The machine learning needs to be improved so that they perform better in terms of predictive analysis and sentiment analysis."
"The image processing capabilities definitely need to be improved."
"The OCR command needs to improve. This feature is used to convert the extracted data from an image file. While converting this file I was facing a lot of issues with the data because it was getting lost and some of the data which was extracted was mismatched. The data loss was rated as a nine and the data accuracy was a massive decrease and was up to 80%."
"This is a Java-based application that takes up a lot of space and when it runs, consumes a lot of memory. This affects the reliability because it gets to a point where it hangs."
"A better graphical user interface that allows business users to perform automation would make this solution number one in the market."
"I would also like for it to be NLP-based."
"There is enhanced functionality I would like to see, things that would further enhance the user experience, deliver greater efficiencies, and further mitigate risk."
"On a scale of 1 - 10 I would rate them a 6. That's not low - that 60%. But as I said, it needs to be upgraded and modified."
"One of the issues that we are facing here in China, is that we cannot access the material for training because it is on YouTube. In China, we do not have access to YouTube."
"If we're talking from a developer perspective, the task of actually building automation is not ideal. That's not their strong side."
"The user experience could be better both from an RPA perspective and from a business perspective."
 

Pricing and Cost Advice

"There is a license for this solution and it is on an annual basis. I am satisfied with the price."
"Our licensing costs are approximately $3,000 USD annually."
"The pricing model could be simplified."
"We pay approximately $15,000 USD per year."
"I am very happy with the pricing."
"We are on an annual license for the solution and is priced well."
"Pricing for this solution can be better."
"I think payment can vary but it's a re-occurring fee that needs to be paid every year."
"I can't speak to pricing. It's a contract signed by upper management."
"The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."
"We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."
"It is not the most expensive solution, but it is also not the cheapest."
"Find it online."
"My client is using RPA Express, which is available for them to use free of charge."
"As a first-time customer who wants to engage with WorkFusion, not working for my company, then I would want to do a PoC. The cost is prohibitive because they will ask me to get infrastructure with six or seven servers. Then, you must buy a WorkFusion license to do a PoC, which is expensive. I would then have to set up a team to build the PoC and see the benefits. That is very prohibitive."
"They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Marketing Services Firm
13%
Comms Service Provider
7%
Outsourcing Company
7%
Financial Services Firm
30%
Computer Software Company
7%
Comms Service Provider
5%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise14
Large Enterprise18
By reviewers
Company SizeCount
Small Business10
Large Enterprise23
 

Questions from the Community

What is your experience regarding pricing and costs for BotFarm?
Licensing and other pricing matters are handled by my manager, so I am not able to fully describe the price and licensing. Automation Anywhere provides partner licenses free for six months and also...
What needs improvement with BotFarm?
More detailed error handling would be beneficial, especially since the AI feature was recently added.
What is your primary use case for BotFarm?
I use it in my client project to extract data and communicate it for business purposes. I summarize the data, and when a customer talks about their details, I extract the data from that point in th...
What is your experience regarding pricing and costs for WorkFusion?
WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricing. It is worth the money as a tool.
What needs improvement with WorkFusion?
In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complic...
What is your primary use case for WorkFusion?
I used WorkFusion ( /products/workfusion-reviews ) mainly for automating tasks related to Microsoft 365, such as automating cases from emails sent to Outlook. This included processing documents usi...
 

Comparisons

 

Overview

 

Sample Customers

Cisco, CocaCola Bottlers Japan, Macy's, Whirlpool, Unilever
Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street
Find out what your peers are saying about BotFarm vs. WorkFusion and other solutions. Updated: February 2026.
882,813 professionals have used our research since 2012.