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BotFarm vs WorkFusion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BotFarm
Ranking in Robotic Process Automation (RPA)
24th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
37
Ranking in other categories
No ranking in other categories
WorkFusion
Ranking in Robotic Process Automation (RPA)
18th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
Process Automation (28th), Intelligent Document Processing (IDP) (11th)
 

Mindshare comparison

As of February 2026, in the Robotic Process Automation (RPA) category, the mindshare of BotFarm is 0.8%, up from 0.3% compared to the previous year. The mindshare of WorkFusion is 1.5%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
WorkFusion1.5%
BotFarm0.8%
Other97.7%
Robotic Process Automation (RPA)
 

Featured Reviews

Rajneesh Prajapati - PeerSpot reviewer
Senior Rpa Consultant at Accely Consulting
Automation has streamlined client data extraction and has improved reporting for business decisions
I work as a developer, and my manager is responsible for the research and analytics for the project with the client and business users. I am satisfied with BotFarm. I would rate my experience with BotFarm an eight out of ten. I do not see any room for improvement for BotFarm. I am using AI tools such as Amazon, Microsoft Azure, and ChatGPT. I am not using AI-powered bots in BotFarm. I am a partner with Automation Anywhere.
Arijit-Ghosh - PeerSpot reviewer
Intelligent Automation SME at a financial services firm with 10,001+ employees
Cloud platform orchestrates business processes with AI capabilities
I find the capabilities that a normal orchestrator should have to be valuable in WorkFusion. The WorkFusion 10 cloud-based platform is different from the earlier on-prem version, WorkFusion 9. The platform now includes auto machine learning and AI capabilities. We haven't used these extensively, but they are a nice feature they are working on. The platform remains stable with well-designed processes, despite being a complex and technical tool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I use it in my client project to extract data and communicate it for business purposes."
"The initial setup is straightforward."
"The product has increased efficiency and reduced the time spent on tasks."
"The solution is very manageable."
"They recently released the newest version that has a good program flow, quality, and blueprints that are all good improvements to the automation. They also have good integration with SAP."
"Automation Anywhere has good document extraction features where it can learn patterns."
"From a solution standpoint, screen capture and tight integration with Outlook are valuable features."
"The system is stable and very little maintenance is required, assuming the bots process is perfectly designed."
"We can see that its competitive ability is quite good."
"This solution has great document recognition capabilities."
"We recommend different solutions based on our customers' needs, and WorkFusion is what we offer for those who need a premium solution."
"The most valuable features are the Excel activities. It has a number of Excel activities that are quite reliable."
"The platform remains stable with well-designed processes, despite being a complex and technical tool."
"The Robotic Desktop Automation Express component allows us to do rapid development outside the normal, time-consuming processes."
"The tool itself is easy. I started using it without really having any coding experience... After just a few clicks, it was doing reconciliations for me."
"It is useful that WorkFusion provides the entire infrastructure, which allows me to focus on writing code without worrying about maintenance."
 

Cons

"Normally we need to monitor the solution using an AWS console and the control room. We would like to have a standardized dashboard to see all the information in one place."
"We do have some troubles with the internal software commands, but we have been troubleshooting this bug to fix it."
"Sometimes I feel like it doesn't work properly and we are not able to provide the dexterity needed."
"The solution doesn't have support like they used to. They need support. We have personnel of our own, but sometimes we need assistance beyond our own team."
"I would like to see more process mining features to give us insight into them before we develop automation."
"BotFarm newer version has been difficult to install, we have been in contact with the support on this matter."
"The licensing schemes could be more competitive. They need to be much more flexible in their pricing."
"The solution can improve the accuracy of hand-written data reading"
"The problem with the solution is that it is agnostic, so it's not made for banks. Sometimes we are challenged because of this. We have to make everything from scratch to make it work for our clients."
"A better graphical user interface that allows business users to perform automation would make this solution number one in the market."
"I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not."
"The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines."
"The user experience could be better both from an RPA perspective and from a business perspective."
"Where it can be improved is the speed. I built two bots, one with WorkFusion and the same thing with Python. My feeling was that the speed at which Python did things, how fast it did them, was quite cool. It was faster."
"On a scale of 1 - 10 I would rate them a 6. That's not low - that 60%. But as I said, it needs to be upgraded and modified."
"We have had some problems in the past with the Inspector tool that looks at the elements on the screen. Replacing it or improving it is needed."
 

Pricing and Cost Advice

"An unattended bot license costs around $5,000, whereas an attended bot license costs roughly $1,500."
"The solution prices are expensive. It would be more beneficial for customers to lower the pricing."
"We pay approximately $15,000 USD per year."
"Pricing for this solution can be better."
"The licensing is on a monthly basis."
"I think payment can vary but it's a re-occurring fee that needs to be paid every year."
"We are on an annual license for the solution and is priced well."
"There is a license for this solution and it is on an annual basis. I am satisfied with the price."
"They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going."
"It is not the most expensive solution, but it is also not the cheapest."
"As a first-time customer who wants to engage with WorkFusion, not working for my company, then I would want to do a PoC. The cost is prohibitive because they will ask me to get infrastructure with six or seven servers. Then, you must buy a WorkFusion license to do a PoC, which is expensive. I would then have to set up a team to build the PoC and see the benefits. That is very prohibitive."
"My client is using RPA Express, which is available for them to use free of charge."
"Find it online."
"The pricing is fair because WorkFusion's out-of-the-box solution is appealing."
"I can't speak to pricing. It's a contract signed by upper management."
"The overall cost could come down a bit in terms of maintaining the servers. Because it can handle complicated things in big use cases, the infrastructure is also correspondingly big. It would be nice to bring that cost down."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Marketing Services Firm
13%
Comms Service Provider
7%
Computer Software Company
7%
Financial Services Firm
30%
Computer Software Company
9%
Comms Service Provider
5%
Insurance Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise14
Large Enterprise18
By reviewers
Company SizeCount
Small Business10
Large Enterprise23
 

Questions from the Community

What do you like most about BotFarm?
The product has increased efficiency and reduced the time spent on tasks.
What is your experience regarding pricing and costs for BotFarm?
The product is slightly expensive. In comparison to competitor tools like UiPath, BotFarm's cost is greater. Our organization also works with UiPath and Microsoft products. Our company doesn't want...
What needs improvement with BotFarm?
The solution can improve the accuracy of hand-written data reading. In some situations, the data needs to be hand-written by the agents, and at our organization, we face some rare challenges with s...
What do you like most about WorkFusion?
If you compare it to its competitors in the market, it is more Java-native.
What is your experience regarding pricing and costs for WorkFusion?
WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricing. It is worth the money as a tool.
What needs improvement with WorkFusion?
In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complic...
 

Comparisons

 

Overview

 

Sample Customers

Cisco, CocaCola Bottlers Japan, Macy's, Whirlpool, Unilever
Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street
Find out what your peers are saying about BotFarm vs. WorkFusion and other solutions. Updated: December 2025.
881,515 professionals have used our research since 2012.