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BotFarm vs WorkFusion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BotFarm
Ranking in Robotic Process Automation (RPA)
22nd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
37
Ranking in other categories
No ranking in other categories
WorkFusion
Ranking in Robotic Process Automation (RPA)
16th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
Process Automation (26th), Intelligent Document Processing (IDP) (10th)
 

Mindshare comparison

As of January 2026, in the Robotic Process Automation (RPA) category, the mindshare of BotFarm is 0.8%, up from 0.3% compared to the previous year. The mindshare of WorkFusion is 1.5%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
WorkFusion1.5%
BotFarm0.8%
Other97.7%
Robotic Process Automation (RPA)
 

Featured Reviews

Rajneesh Prajapati - PeerSpot reviewer
Senior Rpa Consultant at Accely Consulting
Automation has streamlined client data extraction and has improved reporting for business decisions
I work as a developer, and my manager is responsible for the research and analytics for the project with the client and business users. I am satisfied with BotFarm. I would rate my experience with BotFarm an eight out of ten. I do not see any room for improvement for BotFarm. I am using AI tools such as Amazon, Microsoft Azure, and ChatGPT. I am not using AI-powered bots in BotFarm. I am a partner with Automation Anywhere.
Arijit-Ghosh - PeerSpot reviewer
Intelligent Automation SME at a financial services firm with 10,001+ employees
Cloud platform orchestrates business processes with AI capabilities
I find the capabilities that a normal orchestrator should have to be valuable in WorkFusion. The WorkFusion 10 cloud-based platform is different from the earlier on-prem version, WorkFusion 9. The platform now includes auto machine learning and AI capabilities. We haven't used these extensively, but they are a nice feature they are working on. The platform remains stable with well-designed processes, despite being a complex and technical tool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They recently released the newest version that has a good program flow, quality, and blueprints that are all good improvements to the automation. They also have good integration with SAP."
"The most valuable features I have found to be the screen scraping and the integration with third-party solutions."
"The solution seems to offer high stability. We haven't seen any bugs or glitches. It doesn't crash or freeze."
"From a solution standpoint, screen capture and tight integration with Outlook are valuable features."
"There are not many challenges when setting up this solution, and there is a good amount of documentation to go with it."
"The system is stable and very little maintenance is required, assuming the bots process is perfectly designed."
"The initial setup is straightforward."
"BotFarm is an easy solution to use and the interface is better than older versions."
"The Robotic Desktop Automation Express component allows us to do rapid development outside the normal, time-consuming processes."
"The cognitive features of this solution are good."
"If you compare it to its competitors in the market, it is more Java-native."
"The customer support is very responsive."
"The document processing engine is good. We're extracting around 70 data points from a given document, and we have an automated extraction rate of 80 percent for those fields."
"WorkFusion's RPA Express's ability to scale across multiple geographies with limited impact on additional IT Hardware requirements. This has enabled the scaling of Robotics capabilities and solutions across all our entities."
"We have seen Workfusion improve on accuracy and compliance... With the Workfusion model, we reduce human error and the need for further QC. We switch more to a QA process where we're testing whether the model is effective."
"WorkFusion's SAP integrations are really good."
 

Cons

"One aspect that can be improved is the accessibility of reusable components for developers. It relates to role-based access and accessibility."
"We do have some troubles with the internal software commands, but we have been troubleshooting this bug to fix it."
"I would like to see more process mining features to give us insight into them before we develop automation."
"BotFarm newer version has been difficult to install, we have been in contact with the support on this matter."
"Sometimes I feel like it doesn't work properly and we are not able to provide the dexterity needed."
"The stability needs to be improved."
"The solution automation is incapable of interacting with our Pega software application development. It is based on the nested table concept and it is unable to read these tables. Several projects have been put on hold because of that."
"I have called customer service three times and the experience has not been good. They do not offer 24/7 support, which forces us to wait till the next working day to solve a problem."
"Machine learning models for document-heavy processes have room for improvement because they require significant effort to train and update."
"It is difficult for non-technical users to use WorkFusion. If we really want to build automation, we definitely need Java developers. Their RPA is not for non-technical people. If I look at competing products, like Automation Anywhere, UiPath, Blue Prism, or even Power Automate, a non-technical person can build basic automations and deploy them. Since non-technical people can easily build basic automations, they can be deployed in no time. With WorkFusion, there isn't a similar feature that works well. One needs to write code from scratch to build automation. That is definitely a deterrent if we really want to do quick, dirty automation. I would not rate WorkFusion very high on their no-code, low-code paradigm. In this area, I would definitely expect them to improve."
"We are having some database issues, but we are addressing them."
"We had some issues in the past, but it is fairly stable now. From what I hear, it is more stable in the later versions. With version 10.1.4, there were some issues relating to load distribution. However, it is good now."
"There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too."
"On a scale of 1 - 10 I would rate them a 6. That's not low - that 60%. But as I said, it needs to be upgraded and modified."
"One of the issues that we are facing here in China, is that we cannot access the material for training because it is on YouTube. In China, we do not have access to YouTube."
"We have executed our robots thousands of times in our enterprise environment. However, in an enterprise environment, WorkFusion has performance problems. It is slow in production."
 

Pricing and Cost Advice

"The starter price is free."
"The pricing is fair."
"The pricing model could be simplified."
"I am very happy with the pricing."
"The license of this solution is on an annual basis. The price is fair. However, what we did initially was a POC, but now we are looking at moving from a POC to expanding it out further. I would appreciate some kind of discount."
"There is a license for this solution and it is on an annual basis. I am satisfied with the price."
"The licensing is on a monthly basis."
"We pay approximately $15,000 USD per year."
"We are on an annual contract to use the solution."
"My client is using RPA Express, which is available for them to use free of charge."
"I can't speak to pricing. It's a contract signed by upper management."
"It is not the most expensive solution, but it is also not the cheapest."
"One upgrade took a year to do, from the first server being built to the last bot being migrated. This was because we had to migrate all our existing bots. This is the same process and time frame that we are expecting towards the upcoming upgrade. I will end up spending half a million dollars to do an upgrade."
"The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."
"In addition to the licensing fee, there is also an implementation cost for each use case and technical support costs."
"We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
10%
Performing Arts
8%
Outsourcing Company
8%
Financial Services Firm
29%
Computer Software Company
9%
Insurance Company
5%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise14
Large Enterprise18
By reviewers
Company SizeCount
Small Business10
Large Enterprise23
 

Questions from the Community

What do you like most about BotFarm?
The product has increased efficiency and reduced the time spent on tasks.
What is your experience regarding pricing and costs for BotFarm?
The product is slightly expensive. In comparison to competitor tools like UiPath, BotFarm's cost is greater. Our organization also works with UiPath and Microsoft products. Our company doesn't want...
What needs improvement with BotFarm?
The solution can improve the accuracy of hand-written data reading. In some situations, the data needs to be hand-written by the agents, and at our organization, we face some rare challenges with s...
What do you like most about WorkFusion?
If you compare it to its competitors in the market, it is more Java-native.
What is your experience regarding pricing and costs for WorkFusion?
WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricing. It is worth the money as a tool.
What needs improvement with WorkFusion?
In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complic...
 

Comparisons

 

Overview

 

Sample Customers

Cisco, CocaCola Bottlers Japan, Macy's, Whirlpool, Unilever
Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street
Find out what your peers are saying about BotFarm vs. WorkFusion and other solutions. Updated: December 2025.
880,954 professionals have used our research since 2012.