BotFarm vs WorkFusion comparison

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BotFarm

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Executive SummaryUpdated on Dec 4, 2024

WorkFusion and BotFarm compete in the robotic process automation category. Based on the data comparisons, WorkFusion seems to have an upper hand with strong customization and ease of use, but BotFarm stands out with scalability and bot management.

Features: WorkFusion features its RPA Express with scalability, SAP integration, and document recognition using OCR and machine learning. BotFarm offers reliable Excel automation, a simple deployment process, and a strong web-based automation capability.

Room for Improvement: WorkFusion could improve integration capabilities, simplify development for non-technical users, and enhance AI features. BotFarm could better its OCR capabilities, handling of handwritten documents, and integration with third-party applications.

Ease of Deployment and Customer Service: WorkFusion supports on-premises, public, and hybrid cloud deployments but faces challenges with technical support timeliness. BotFarm primarily deploys on-premises but offers cloud options, with highly rated technical support for effective issue resolution.

Pricing and ROI: WorkFusion's solutions provide good ROI with increased efficiency despite a significant initial investment. BotFarm, while needing a more flexible pricing model, is considered value for money providing robust automation and good ROI.

To learn more, read our detailed BotFarm vs. WorkFusion Report (Updated: December 2025).

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BotFarm vs. WorkFusion

December 2025

Helped 881,114 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BotFarm

Ranking in Robotic Process Automation (RPA)

22nd

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

WorkFusion

Ranking in Robotic Process Automation (RPA)

16th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Process Automation (26th), Intelligent Document Processing (IDP) (10th)

Mindshare comparison

As of January 2026, in the Robotic Process Automation (RPA) category, the mindshare of BotFarm is 0.8%, up from 0.3% compared to the previous year. The mindshare of WorkFusion is 1.5%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Market Share Distribution
Product	Market Share (%)
WorkFusion	1.5%
BotFarm	0.8%
Other	97.7%

Robotic Process Automation (RPA)

Featured Reviews

Rajneesh Prajapati

Senior Rpa Consultant at Accely Consulting

Automation has streamlined client data extraction and has improved reporting for business decisions

I work as a developer, and my manager is responsible for the research and analytics for the project with the client and business users. I am satisfied with BotFarm. I would rate my experience with BotFarm an eight out of ten. I do not see any room for improvement for BotFarm. I am using AI tools such as Amazon, Microsoft Azure, and ChatGPT. I am not using AI-powered bots in BotFarm. I am a partner with Automation Anywhere.

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Arijit-Ghosh

Intelligent Automation SME at a financial services firm with 10,001+ employees

Cloud platform orchestrates business processes with AI capabilities

I find the capabilities that a normal orchestrator should have to be valuable in WorkFusion. The WorkFusion 10 cloud-based platform is different from the earlier on-prem version, WorkFusion 9. The platform now includes auto machine learning and AI capabilities. We haven't used these extensively, but they are a nice feature they are working on. The platform remains stable with well-designed processes, despite being a complex and technical tool.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to drag and drop various components and the customizability are good features."

"The solution is very stable. We don't have issues with bugs or glitches."

"It is easy to use and very stable. It is a rugged product, and it doesn't break so easily."

"BotFarm is an easy solution to use and the interface is better than older versions."

"I use it in my client project to extract data and communicate it for business purposes."

"The product has increased efficiency and reduced the time spent on tasks."

"The most valuable features are PDF extraction and emailing."

"They recently released the newest version that has a good program flow, quality, and blueprints that are all good improvements to the automation. They also have good integration with SAP."

More BotFarm pros

"We have been very pleased with the speed and decisiveness of WorkFusion, which is able to quickly provide a disposition note or escalate to a human for additional review."

"The platform remains stable with well-designed processes, despite being a complex and technical tool."

"It really does help by either freeing up people's time to focus on more value-added tasks or reducing headcount. We generally have other things that we can get people to do, helping make the employees' work more meaningful since they are not having to do the mundane stuff."

"WorkFusion helps by speeding up processes. The process takes time. It has business costs associated because there are people waiting to take the next steps in the process. The end result of waiting, whether it is an internal or external team, is that they are delayed. Therefore, it helps us in speeding up business processes and improving employee morale, as people don't have to do repetitive work anymore."

"WorkFusion's SAP integrations are really good."

"The most valuable features are the recorder because it's user-friendly and the integration with other tools Excel."

"The most valuable feature is that it is easy to use."

"The cognitive features of this solution are good."

More WorkFusion pros

Cons

"The solution automation is incapable of interacting with our Pega software application development. It is based on the nested table concept and it is unable to read these tables. Several projects have been put on hold because of that."

"The OCR command needs to improve. This feature is used to convert the extracted data from an image file. While converting this file I was facing a lot of issues with the data because it was getting lost and some of the data which was extracted was mismatched. The data loss was rated as a nine and the data accuracy was a massive decrease and was up to 80%."

"BotFarm newer version has been difficult to install, we have been in contact with the support on this matter."

"Normally we need to monitor the solution using an AWS console and the control room. We would like to have a standardized dashboard to see all the information in one place."

"Although I like the OCR technology, it could still be further improved."

"When somebody is just learning this product it can be difficult for them to understand, so improvements to the user interface would be helpful."

"I have called customer service three times and the experience has not been good. They do not offer 24/7 support, which forces us to wait till the next working day to solve a problem."

"The new version is not very stable. Sometimes I can't use the recording sound."

More BotFarm cons

"We would like to see further improvement in the area of running headless."

"It is difficult for non-technical users to use WorkFusion. If we really want to build automation, we definitely need Java developers. Their RPA is not for non-technical people. If I look at competing products, like Automation Anywhere, UiPath, Blue Prism, or even Power Automate, a non-technical person can build basic automations and deploy them. Since non-technical people can easily build basic automations, they can be deployed in no time. With WorkFusion, there isn't a similar feature that works well. One needs to write code from scratch to build automation. That is definitely a deterrent if we really want to do quick, dirty automation. I would not rate WorkFusion very high on their no-code, low-code paradigm. In this area, I would definitely expect them to improve."

"Where it can be improved is the speed. I built two bots, one with WorkFusion and the same thing with Python. My feeling was that the speed at which Python did things, how fast it did them, was quite cool. It was faster."

"The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines."

"We have executed our robots thousands of times in our enterprise environment. However, in an enterprise environment, WorkFusion has performance problems. It is slow in production."

"WorkFusion comes packed with certain libraries and .jars. At times, you understand that you're using a system in which a library or .jar is outdated and you need to upgrade it... They need to better manage quickly making changes in WorkFusion to accommodate a situation where other technologies are not supporting the platform."

"Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others."

"On a scale of 1 - 10 I would rate them a 6. That's not low - that 60%. But as I said, it needs to be upgraded and modified."

More WorkFusion cons

Pricing and Cost Advice

"I am very happy with the pricing."

"An unattended bot license costs around $5,000, whereas an attended bot license costs roughly $1,500."

"The solution prices are expensive. It would be more beneficial for customers to lower the pricing."

"There is a license for this solution and it is on an annual basis. I am satisfied with the price."

"It is too expensive and not worth the price."

"Its price is quite high as compared to other solutions, but it has a lot of features and good stability. They should reduce its price."

"The license of this solution is on an annual basis. The price is fair. However, what we did initially was a POC, but now we are looking at moving from a POC to expanding it out further. I would appreciate some kind of discount."

"The pricing model could be simplified."

More BotFarm pricing and cost advice

"They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going."

"We are on an annual contract to use the solution."

"We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."

"The overall cost could come down a bit in terms of maintaining the servers. Because it can handle complicated things in big use cases, the infrastructure is also correspondingly big. It would be nice to bring that cost down."

"It is not the most expensive solution, but it is also not the cheapest."

"The pricing is fair because WorkFusion's out-of-the-box solution is appealing."

"As a first-time customer who wants to engage with WorkFusion, not working for my company, then I would want to do a PoC. The cost is prohibitive because they will ask me to get infrastructure with six or seven servers. Then, you must buy a WorkFusion license to do a PoC, which is expensive. I would then have to set up a team to build the PoC and see the benefits. That is very prohibitive."

"The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."

More WorkFusion pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

30%

Computer Software Company

Insurance Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	14
Large Enterprise	18

By reviewers
Company Size	Count
Small Business	10
Large Enterprise	23

Questions from the Community

What do you like most about BotFarm?

The product has increased efficiency and reduced the time spent on tasks.

What is your experience regarding pricing and costs for BotFarm?

The product is slightly expensive. In comparison to competitor tools like UiPath, BotFarm's cost is greater. Our organization also works with UiPath and Microsoft products. Our company doesn't want...

What needs improvement with BotFarm?

The solution can improve the accuracy of hand-written data reading. In some situations, the data needs to be hand-written by the agents, and at our organization, we face some rare challenges with s...

What do you like most about WorkFusion?

If you compare it to its competitors in the market, it is more Java-native.

What is your experience regarding pricing and costs for WorkFusion?

WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricing. It is worth the money as a tool.

What needs improvement with WorkFusion?

In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complic...

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Compared 17% of the time

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Compared 11% of the time

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Compared 10% of the time

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Compared 6% of the time

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Product Reports

Download BotFarm product report

BotFarm

January 2026

Download WorkFusion product report

January 2026

Overview

BotFarm is an enterprise-level robotic process automation (RPA) solution. What is unique about BotFarm is that users can buy RPA processes based on demand and not be confined to a license or a strict capacity structure. BotFarm, a robust product of Automation Anywhere, is the only RPA solution that allows users to buy only the products they need when they need them. BotFarm allows users to launch all the robots they need to get tasks completed sooner and more efficiently than many other products in the marketplace today. This consumption-based business model will result in significant savings and increase an organization's overall profitability.

BotFarm Benefits

Scalable: The flexible nature of the solution makes it very easy to scale when needed.
User-friendly: The UI is simple to use and understand. Users do not have to be tech-savvy to deploy bots.
Improves efficiency: BotFarm will increase process integrity by reducing human error and the need for continuous manual human effort or interaction.
Integration: BotFarm integrates well with many third-party solutions.

BotFarm Features

No code/low code solutions: Users can easily create and deploy bots to perform undesirable, mundane tasks, freeing IT staff to work on more productive, complicated tasks.
IQ Bots: Easily extrapolate data from any document, such as resumes, invoices, and legal documents, to ensure data is correctly correlated and grouped together and that overall data integrity is never compromised.
Fast: Deployed bots can complete tasks significantly faster than any human component, and with less error.
Cost-effective: Users only pay for the bots they actually need, and create as they go. This innovative process will save your organization time and money while increasing overall productivity and profitability. BotFarm has a very good ROI and is a stable, secure, and scalable solution.

Reviews from Real Users

Akshay P., Associate Systems Analyst at NSEiT Limited, relates, “It is very easy, simple. You're working on a notepad, and you don't need to know programming to work on this. The dashboards are quite good, especially on the latest versions.”

A Digital Strategy Manager at an energy/utilities company shares, “The scalability is the solution's most valuable aspect. The reason Bot Farm is used is to have only one license available whenever you have a spike in the transactions. That is a core feature. That is something which we are using to the maximum. It's working well due to the fact that the solution use case is quite structured.”

A Senior RPA Developer at a tech services company tells us, “The solution is great to automate any repetitive tasks, which you might do on a daily basis. For example, the organization may need to be generating invoices or extracting data from PDF files daily. It is very versatile in what you can automate. This has improved my organization by cutting down on repetitive tasks that now can be automated.”

Automation Anywhere

WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.

Sample Customers

Cisco, CocaCola Bottlers Japan, Macy's, Whirlpool, Unilever

Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street