We performed a comparison between BotFarm and WorkFusion based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is very manageable."
"It is easy to use and very stable. It is a rugged product, and it doesn't break so easily."
"The main features of the solution are the IQ Bot and web-based automation."
"The solution seems to offer high stability. We haven't seen any bugs or glitches. It doesn't crash or freeze."
"The initial setup is straightforward."
"The solution is very stable. We don't have issues with bugs or glitches."
"The initial setup is pretty straightforward."
"The dashboards are quite good, especially on the latest versions."
"The document processing engine is good. We're extracting around 70 data points from a given document, and we have an automated extraction rate of 80 percent for those fields."
"For automating mundane activities, I can recommend WorkFusion."
"The automation process is the most valuable feature."
"We need to analyze documents in order to understand them. We don't need to dedicate much time to this because WorkFusion's machine learning capabilities are very good. We can easily extract information and classify these documents. The document processing engine is very important to our organization because it is the center for many use cases, as we need to control the information contained in documents."
"The most valuable features are the recorder because it's user-friendly and the integration with other tools Excel."
"The most valuable features are the Excel activities. It has a number of Excel activities that are quite reliable."
"It takes care of simple tasks so users can focus more on exceptions than on regular use cases. They only focus on orders where they need to handle an exception, some information was not given, or there is an issue that they had to focus on. The rest of it goes straight through without human touch. We want to see our employees as engineers, wherein they think and solve problems, not necessarily have to do repetitive tasks. I think WorkFusion helps with avoiding repetitive tasks."
"We recommend different solutions based on our customers' needs, and WorkFusion is what we offer for those who need a premium solution."
"The user experience could be made a little better with this solution. I find it difficult to find qualified people to be able to use the solution."
"The new version is not very stable. Sometimes I can't use the recording sound."
"The OCR tool, the optical character recognition tool, could be more efficient."
"BotFarm newer version has been difficult to install, we have been in contact with the support on this matter."
"The OCR command needs to improve. This feature is used to convert the extracted data from an image file. While converting this file I was facing a lot of issues with the data because it was getting lost and some of the data which was extracted was mismatched. The data loss was rated as a nine and the data accuracy was a massive decrease and was up to 80%."
"The only challenge that we have faced with BotFarm is that there is no continuous deployment. The whole world is moving to the DevOps model, but BotFarm is still not on the DevOps model. It should have integration with the DevOps model. The migration of the bots or bots pipeline is currently purely manual."
"The dashboard needs improvement. For Bot Farm, the visualization is not that good compared to the main Automation Anywhere dashboard."
"An area for improvement in BotFarm is that the communication between the Control Room and the Bot Client Missions isn't utilized well. There's also the issue with PCI DSS compliance or certain regulations that require a set of configurations that are not fully supported by BotFarm. The product should be certified or designed according to the required regulations in the finance industry to make it better."
"So far, we have developed only one automation using machine learning. The results were less than optimal. Part of this could be because of the use case that was selected. Overall, our experience was suboptimal. WorkFusion was an outstanding partner in terms of providing their experts for free to help us on that particular use case, but we still have a lot of things to figure out in terms of how to use its machine learning capability."
"It is complex for enterprise implementation. The solution needs a needs minimum, of 20-22 servers. It's no small task. This is not a straightforward setup. It's a large undertaking and there are many moving parts."
"The product could do more to expand its 'codeless' coding options by adding drag-and-drop assistance in building bots for non-technical users."
"The solution is not user-friendly, this is something they should improve."
"The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines."
"We are having some database issues, but we are addressing them."
"A better graphical user interface that allows business users to perform automation would make this solution number one in the market."
"We had some issues in the past, but it is fairly stable now. From what I hear, it is more stable in the later versions. With version 10.1.4, there were some issues relating to load distribution. However, it is good now."
BotFarm is ranked 16th in Robotic Process Automation (RPA) with 35 reviews while WorkFusion is ranked 10th in Robotic Process Automation (RPA) with 30 reviews. BotFarm is rated 8.0, while WorkFusion is rated 7.8. The top reviewer of BotFarm writes "Great feature sets, stable, and scalable". On the other hand, the top reviewer of WorkFusion writes "Helps improve our accuracy and compliance, but the analytics module can be confusing". BotFarm is most compared with Automation Anywhere (AA), UiPath and Blue Prism Cloud, whereas WorkFusion is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and ABBYY Vantage. See our BotFarm vs. WorkFusion report.
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