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BMC TrueSight vs IDERA SQL Safe Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
BMC TrueSight reduces IT costs by automating monitoring, lowering ticket volume, streamlining tools, and reallocating personnel to strategic tasks.
Sentiment score
3.2
IDERA SQL Safe Backup enhances reliability, reduces costs, and minimizes downtime with efficient data recovery and automated management features.
 

Customer Service

Sentiment score
6.7
BMC TrueSight's customer service is praised for helpfulness but criticized for inconsistent response times and expertise.
Sentiment score
2.5
IDERA SQL Safe Backup is praised for its responsive and knowledgeable customer service, effective technical support, and comprehensive documentation.
 

Scalability Issues

Sentiment score
7.1
BMC TrueSight is scalable for varied environments, though complexities and budget constraints may affect performance in larger deployments.
Sentiment score
5.0
IDERA SQL Safe Backup is efficient, reliable, easy to integrate, customizable, and offers automated processes with a user-friendly dashboard.
 

Stability Issues

Sentiment score
7.5
BMC TrueSight is stable when properly configured, with occasional issues resolved by vendor support, praised for reliability.
Sentiment score
5.5
IDERA SQL Safe Backup is praised for its stability, efficient performance, seamless integration, and high reliability with minimal downtime.
 

Room For Improvement

BMC TrueSight struggles with deployment complexity, limited dashboards, costly training, and requires improved AI, cloud monitoring, and documentation.
IDERA SQL Safe Backup needs improved support, documentation, setup, performance, customizable reporting, and more stable updates.
 

Setup Cost

BMC TrueSight pricing varies from $80 to $200 per license, depending on volume, complexity, and additional features.
<p>IDERA SQL Safe Backup provides flexible pricing, positive feedback for value, and extensive features to reduce backup time and storage.</p>
 

Valuable Features

BMC TrueSight offers intuitive integration, robust event management, end-to-end visibility, and flexibility across assets with advanced automation.
IDERA SQL Safe Backup is praised for its compression, encryption, ease of use, centralized management, automation, detailed reporting, and monitoring.
 

Categories and Ranking

BMC TrueSight
Ranking in Event Monitoring
7th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th), IT Infrastructure Monitoring (40th), Cloud Monitoring Software (28th), AIOps (5th)
IDERA SQL Safe Backup
Ranking in Event Monitoring
18th
Average Rating
5.0
Reviews Sentiment
4.1
Number of Reviews
3
Ranking in other categories
Backup and Recovery (79th)
 

Mindshare comparison

As of September 2025, in the Event Monitoring category, the mindshare of BMC TrueSight is 8.0%, down from 14.5% compared to the previous year. The mindshare of IDERA SQL Safe Backup is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring Market Share Distribution
ProductMarket Share (%)
BMC TrueSight Operations Management8.0%
IDERA SQL Safe Backup0.9%
Other91.1%
Event Monitoring
 

Featured Reviews

Ayobanji Iluyomade - PeerSpot reviewer
The solution is stable and can be used for monitoring and managing events, but it does not provide application or service monitoring features
We are moving from basic monitoring to AIOps, where we can do things like self-healing. We also want to create dashboards for IT and business users to show the status of their services. We have done a couple of demos. I recommend the solution to others. Overall, I rate the product a seven out of ten.
SeniorDB3550 - PeerSpot reviewer
It has reduced our backup time, however backups do get skipped
I would like to see the pieces that they have put in the web only to be put into the thick client sitting on the desktop client. They moved a lot of the features to their web-based version of it. Because of the large number of databases that we have along with our backup, their web product can't handle it. So, we can't use it. So, we are missing out on a lot of the new features. The way the filtering goes, if you filter on your view, there is no indication that you have made a selection. Unless you can remember day-to-day that you may have something deselected or selected, your view may be different than you expect, and there is no visual indication of it.
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
12%
Retailer
6%
Manufacturing Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise24
No data available
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
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Also Known As

ProactiveNet, TrueSight Operations Management
SQL Safe Backup
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Woman's Hospital; Sisters of Mercy Hospital System; University Medical Center; MetTel; PPG Industries; 3M; Abbott Laboratories; Comcast; Daimler; GameStop; Hormel Foods; Marriott International; Merck; NCR; United Technologies; City of Lynnwood; Linfosys B.V.; TRI-KES; American Customer Care; Merck & Co., Inc.; Service Corporation International; Fresenius Vascular Care Inc.; Bates White; TechPro Inc.; TW Metals, Inc.; Tulane University; ISO Group; Ameriben Solutions; Instron Corporation; Sentric, Inc.; SPIE; GAS Distribution Company of Thessaloniki and Thessaly SA; American Printing House for the Blind; Paysafe; Freeman Decorating Services, Inc.; Sentric, Inc.; Auburn University; Corporate Communications Group; Sagicor Financial Corporation; Crystal Run Healthcare; Principality Building Society; Experiencias Xcaret; Missoula County; Shellpoint Partners LLC; Solix Inc.; Advicent Solutions, Inc.; Phoenix Newspaper Inc.; Park Place Technologies; Kelly & Associates Insurance Group; Boston Medical Center; Service Corporation International; eResearchTechnology, Inc.
Find out what your peers are saying about BMC TrueSight vs. IDERA SQL Safe Backup and other solutions. Updated: September 2025.
867,445 professionals have used our research since 2012.