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BMC TrueSight vs IDERA SQL Safe Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 7, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
BMC TrueSight enhances efficiency, lowers IT costs, and reallocates resources by reducing manual tasks and improving operations.
Sentiment score
3.2
IDERA SQL Safe Backup enhances reliability, reduces costs, and minimizes downtime with efficient data recovery and automated management features.
 

Customer Service

Sentiment score
6.8
BMC TrueSight's support is generally effective but faces issues with wait times, expertise consistency, and frequent personnel changes.
Sentiment score
2.5
IDERA SQL Safe Backup is praised for its responsive and knowledgeable customer service, effective technical support, and comprehensive documentation.
I would rate their technical support a nine out of ten.
Technical Specialist at ServiceIO
 

Scalability Issues

Sentiment score
6.9
BMC TrueSight is scalable, but users report mixed experiences with challenges in multitenancy, complexity, and financial constraints.
Sentiment score
5.0
IDERA SQL Safe Backup is efficient, reliable, easy to integrate, customizable, and offers automated processes with a user-friendly dashboard.
 

Stability Issues

Sentiment score
7.3
BMC TrueSight is stable with proper configuration and resources, emphasizing vendor guidelines and performance tuning for optimal use.
Sentiment score
5.5
IDERA SQL Safe Backup is praised for its stability, efficient performance, seamless integration, and high reliability with minimal downtime.
 

Room For Improvement

BMC TrueSight needs faster deployment, intuitive interfaces, better cloud stability, and enhanced AI for insights and analytics.
IDERA SQL Safe Backup needs improved support, documentation, setup, performance, customizable reporting, and more stable updates.
There are some complexities with deployment that could be improved in BMC TrueSight.
Technical Specialist at ServiceIO
 

Setup Cost

BMC TrueSight is costly but valued for robust features, transparent pricing, and flexibility in licensing and support.
<p>IDERA SQL Safe Backup provides flexible pricing, positive feedback for value, and extensive features to reduce backup time and storage.</p>
BMC TrueSight licensing costs are on the more expensive side.
Technical Specialist at ServiceIO
 

Valuable Features

BMC TrueSight offers integrated monitoring, intuitive interfaces, and proactive management for efficient IT infrastructure performance and operational efficiency.
IDERA SQL Safe Backup is praised for its compression, encryption, ease of use, centralized management, automation, detailed reporting, and monitoring.
Automated root cause analysis and predictive capabilities are powerful features that assist in resource utilization and capacity planning.
Technical Specialist at ServiceIO
 

Categories and Ranking

BMC TrueSight
Ranking in Event Monitoring
8th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Application Performance Monitoring (APM) and Observability (28th), IT Infrastructure Monitoring (31st), Cloud Monitoring Software (25th), AIOps (5th)
IDERA SQL Safe Backup
Ranking in Event Monitoring
19th
Average Rating
5.0
Reviews Sentiment
4.1
Number of Reviews
3
Ranking in other categories
Backup and Recovery (73rd)
 

Mindshare comparison

As of January 2026, in the Event Monitoring category, the mindshare of BMC TrueSight is 7.2%, down from 11.9% compared to the previous year. The mindshare of IDERA SQL Safe Backup is 2.0%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring Market Share Distribution
ProductMarket Share (%)
BMC TrueSight7.2%
IDERA SQL Safe Backup2.0%
Other90.8%
Event Monitoring
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
SeniorDB3550 - PeerSpot reviewer
Senior DBA Lead at a government with 10,001+ employees
It has reduced our backup time, however backups do get skipped
I would like to see the pieces that they have put in the web only to be put into the thick client sitting on the desktop client. They moved a lot of the features to their web-based version of it. Because of the large number of databases that we have along with our backup, their web product can't handle it. So, we can't use it. So, we are missing out on a lot of the new features. The way the filtering goes, if you filter on your view, there is no indication that you have made a selection. Unless you can remember day-to-day that you may have something deselected or selected, your view may be different than you expect, and there is no visual indication of it.
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Use our free recommendation engine to learn which Event Monitoring solutions are best for your needs.
879,425 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
11%
Outsourcing Company
6%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise6
Large Enterprise24
No data available
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
Ask a question
Earn 20 points
 

Also Known As

ProactiveNet, TrueSight Operations Management
SQL Safe Backup
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Woman's Hospital; Sisters of Mercy Hospital System; University Medical Center; MetTel; PPG Industries; 3M; Abbott Laboratories; Comcast; Daimler; GameStop; Hormel Foods; Marriott International; Merck; NCR; United Technologies; City of Lynnwood; Linfosys B.V.; TRI-KES; American Customer Care; Merck & Co., Inc.; Service Corporation International; Fresenius Vascular Care Inc.; Bates White; TechPro Inc.; TW Metals, Inc.; Tulane University; ISO Group; Ameriben Solutions; Instron Corporation; Sentric, Inc.; SPIE; GAS Distribution Company of Thessaloniki and Thessaly SA; American Printing House for the Blind; Paysafe; Freeman Decorating Services, Inc.; Sentric, Inc.; Auburn University; Corporate Communications Group; Sagicor Financial Corporation; Crystal Run Healthcare; Principality Building Society; Experiencias Xcaret; Missoula County; Shellpoint Partners LLC; Solix Inc.; Advicent Solutions, Inc.; Phoenix Newspaper Inc.; Park Place Technologies; Kelly & Associates Insurance Group; Boston Medical Center; Service Corporation International; eResearchTechnology, Inc.
Find out what your peers are saying about BMC TrueSight vs. IDERA SQL Safe Backup and other solutions. Updated: December 2025.
879,425 professionals have used our research since 2012.