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BMC TrueSight Server Automation vs SolarWinds Server Configuration Monitor comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
357
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Server Automa...
Ranking in Configuration Management
12th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
20
Ranking in other categories
No ranking in other categories
SolarWinds Server Configura...
Ranking in Configuration Management
19th
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 5.4%, down from 10.3% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 3.9%, up from 3.0% compared to the previous year. The mindshare of SolarWinds Server Configuration Monitor is 1.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune5.4%
BMC TrueSight Server Automation3.9%
SolarWinds Server Configuration Monitor1.8%
Other88.9%
Configuration Management
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
collaboration support engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
MN
System Manager at State Bank of India
Achieve cost-effective and efficient operations with automated compliance and patch management
Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only problem is with application software, as operating system patch management is perfect. What I am trying to have is application software running on the server segment. Sometimes they use browsers, PDF readers, and Java, so patching these application or utility software is a challenge due to the large number and the different versions. I have some concerns regarding BMC TrueSight Server Automation that could be improved, particularly in the reporting part. The pending patches report generated after the analysis only reflects the job executed, but in a distributed environment where multiple teams manage servers, central governance requires server status updates driven by servers rather than jobs.
AR
Software Developer at NOESIS Portugal
Alerting has helped us detect server issues across our environment
The alert mechanism is the biggest advantage of SolarWinds Server Configuration Monitor. The customizability of the alerting system is particularly valuable. Whatever devices are in the environment, whether EC2 servers or on-premises servers, all of them can be monitored using this service. I can easily find out what exactly is going wrong in the environment. The clear audit trail aids in troubleshooting and optimization. The tool is effective for detecting unauthorized changes across platforms.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Intune helps secure hybrid work by allowing organizations to manage and secure devices remotely."
"It saves time, money, and resources; when there was a local liaison, managing everything was a significant challenge, but with Microsoft Intune, it has become much easier—around 60% to 70% easier—and in terms of reliability and ease of use, it excels."
"The best features in Microsoft Intune that I appreciate most are its centralized features."
"Intune's feature that I have found most valuable is its auto-pilot feature."
"One of the most valuable features of Microsoft Intune is the detection and remediation script capability."
"There are so many features, but Windows Autopilot is one of the features that are very valuable for most customers."
"One of the main features of the solution is it allows the management of many devices in different ways."
"Intune does consolidate all endpoint and security management tools into one place, making everything easier to manage."
"It gives us more speed to deliver services and applications, and we rely on security."
"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."
"Can standardize patching and deployments across affiliates."
"The overall role of BMC TrueSight Server Automation in managing configuration drift brings return on investment through its automation, which helps save me the time and effort of my operations team."
"The product's valuable feature is its ability to conduct patching for multiple servers simultaneously."
"Technical support is good."
"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."
"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."
"The most valuable feature of SolarWinds Server Configuration Monitor is version control. For example, if we began on the first of the month and we considered that as the configuration of the server, I could set that configuration as my baseline. On a daily basis, if there was the operations team that did, for example, server patching, the tool will maintain all levels of versions."
"SolarWinds Server Configuration Monitor is a good-to-have solution for all customers who are under audit pressure, especially from regulatory authorities."
"The customizability of the alerting system is particularly valuable; whatever devices are in the environment, whether EC2 servers or on-premises servers, all of them can be monitored using this service."
"The product’s alert feature is good. We receive notifications whenever some failures occur in the configuration."
 

Cons

"They need to integrate more with security options."
"The backend of Microsoft Intune needs to be improved. We have seen a little bit of delay as compared to other MDM solutions. That needs to be improved. A little bit more granularity should also be added"
"We've faced significant pushback with Copilot as our clients aren't seeing a favorable cost-benefit analysis."
"I rate Microsoft support four out of 10. Support is one area where Microsoft needs to improve a lot. I recently raised a ticket for a Microsoft Azure issue, and it took two and a half weeks for support to reply. They need to improve support across their entire catalog of products."
"I think there should be a better tracking of the cell phones used on the Intune."
"I have not been satisfied with it, and I am planning to change it soon. There are a lot of updates coming from Microsoft that suddenly affect our security policies."
"I am not involved in the day-to-day with Intune, but we have gone with a different product for updating mobile device software. We do not integrate many of our mobile devices that are not Microsoft-based devices, such as Dell laptops, with Intune."
"I find the solution quite old school with not many features."
"Resource management on the base servers is sluggish and could be improved."
"Jobs were supposed to run automatically and, if there was a failure, it was supposed to fix it. But that was not happening."
"Needs more use cases into compliance management and the remediation process."
"We would like to see this solution handle more multitasking."
"There is no other functionality available to patch the containers that we need to include."
"More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancements, as it currently lacks refinement."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
"I have some concerns regarding BMC TrueSight Server Automation that could be improved, particularly in the reporting part. The pending patches report generated after the analysis only reflects the job executed, but in a distributed environment where multiple teams manage servers, central governance requires server status updates driven by servers rather than jobs."
"Some dashboards I observed in Dynatrace are not available in SolarWinds Server Configuration Monitor."
"The price of SolarWinds Server Configuration Monitor is not reasonable, it is slightly on the higher side."
"In a feature release, they could enhance the reporting. However, we have not evaluated this part of the solution extensively."
"The product’s support services and licensing models need improvement."
 

Pricing and Cost Advice

"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."
"I am not that aware of the pricing, but as compared to other MDM solutions, Microsoft is providing a lot of things at the organizational level. So, it is quite reasonable as compared to other MDM solutions."
"The overall pricing of Microsoft Intune is good for companies that have big IT budgets, 3,000 or more users and devices."
"Microsoft Intune costs about $7 per user per month, which is somewhat on the pricier end. That said, it's a reliable product, so it's fair."
"They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very goo"
"I would rate the price a four out of ten with ten being the most expensive."
"Intune is inexpensive. It also comes bundled in some Office 365 licenses, so you can choose to purchase it separately or as a package."
"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."
"The product is expensive."
"The product's pricing depends on the number of servers."
"The solution is quite expensive compared to other vendors."
"We're looking at less than $100,000 USD for this solution."
"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
"SolarWinds Server Configuration Monitor has medium pricing compared to other solutions."
"The price of SolarWinds Server Configuration Monitor is not reasonable, it is slightly on the higher side."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Financial Services Firm
24%
Construction Company
7%
Energy/Utilities Company
5%
Comms Service Provider
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business154
Midsize Enterprise59
Large Enterprise181
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise5
Large Enterprise15
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with BMC TrueSight Server Automation?
Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only probl...
What is your primary use case for BMC TrueSight Server Automation?
My main use case for BMC TrueSight Server Automation is utilizing its features of provisioning, compliance engines, j...
What is your experience regarding pricing and costs for SolarWinds Server Configuration Monitor?
In general, I think that licensing for SolarWinds Server Configuration Monitor is acceptable, and the solution is qui...
What needs improvement with SolarWinds Server Configuration Monitor?
Some dashboards I observed in Dynatrace are not available in SolarWinds Server Configuration Monitor. The dashboard f...
What is your primary use case for SolarWinds Server Configuration Monitor?
I work only with SolarWinds Server Configuration Monitor. My major use case is the monitoring of environment servers ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
SolarWinds SCM
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Information Not Available
Find out what your peers are saying about BMC TrueSight Server Automation vs. SolarWinds Server Configuration Monitor and other solutions. Updated: April 2026.
893,438 professionals have used our research since 2012.