Try our new research platform with insights from 80,000+ expert users

BMC TrueSight Server Automation vs SolarWinds Server Configuration Monitor comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
255
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Server Automa...
Ranking in Configuration Management
13th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
19
Ranking in other categories
No ranking in other categories
SolarWinds Server Configura...
Ranking in Configuration Management
17th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.3%, up from 9.4% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 3.0%, up from 2.8% compared to the previous year. The mindshare of SolarWinds Server Configuration Monitor is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
JonathanShilling - PeerSpot reviewer
Able to access server info and file systems directly through TSSA but system can be sluggish
Resource management on the base servers could be improved. We're using a site that's supposed to cover all of our affiliates. I don't know what is causing the problem but we've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching. I find the solution to be rather cumbersome. It's supposed to be able to support 50,000 or 100,000 servers. We only have 5,000 servers and during our patch processes, it gets very sluggish. We wanted to automate our patching, and not be stuck monitoring patches for three-quarters of every month. We have a main site and then multiple repeaters at each of the affiliate locations. Theoretically, patches are supposed to be delivered to the repeaters and your affiliates are supposed to pull the patches from those repeaters. We've noticed that doesn't always work and it pulls transfer patches from the main site rather than going to the repeater. TrueSight brought some standardization across the affiliates, however, it has also increased workloads and has made some things more complex. The requirement to have a local account with no password (password is random in TSSA, but not able to be changed through Windows) has caused some grief with our security team, and many complaints across affiliates. There are several features that appear to be very good but they don't always work as expected.
Ravi Khanchandani - PeerSpot reviewer
Useful version control, high availability, and scales well
We are in touch with the management of the SolarWinds Server Configuration Monitor team, and we have made recommendations to them for quite a few changes. One area that could improve is the configuration download. Instead of only showcasing the differences between the baseline and the current configuration, or a specific version of the configuration, they should show the entire configuration getting downloaded. It could be in the form of a flat file or in the form of a binary file. If it is a flat file, it can use as a reference, and preserved for auditing purposes. That is one area where the product can see quite a lot of improvement. They have a feature where you can download by section, what I mean is, you can download the configuration of the hardware, software, or driver information, or the file folder settings or permissions. It is a section download, but not a complete download. That is one area of improvement. The other area of improvement is specific to the customer use cases. They would like to compare two servers as to what the configuration drift is but not only within the server comparison. For example, I would like to take a server in the DR setup that is in the primary data center to do a comparison between the primary server and the DR server. Currently, the configuration comparison is within the server itself. In a feature release, they could enhance the reporting. However, we have not evaluated this part of the solution extensively.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"While I don't think you can ever have full visibility and control, Intune certainly allows us to see the applications being used and tells us if things like Windows patches aren't applied to machines. It does a good job. That visibility makes life a little easier."
"The central administration con dashboard is very easy to use and provides very good oversight on all that needs to be monitored."
"Application deployment and keeping the devices secure no matter where they are, by having this cloud solution — that has been great."
"Our configuration profiles used to be all over the place. For example, there's a lot of legacy stuff in Active Directory. Going through Intune has helped us enforce settings, which has improved device security and functionality. When you apply something through Intune, you know it works. You don't have to worry about a legacy setting from Active Directory that was uploaded by somebody seven years ago. With Intune, you can see that a device has a setting, and you can be confident that the device is configured how you want."
"One of our clients migrated the model workplace based on Intune, achieving a 78 percent cost reduction, which is quite a lot."
"Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow."
"The most valuable feature of Microsoft Intune is patching-related capabilities."
"The features I found most valuable in Intune are its user visibility and troubleshooting options."
"The most important feature is the schedulings."
"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."
"Technical support is good."
"It makes deployment easier and allows us to put restrictions on the server using role-based authorization."
"The solution is stable."
"The ability to script and create BL packages to perform various functions. This makes automating our environment relatively easy to do."
"You can easily get the patching link. Patches can be deployed easily with a single click, making deployment straightforward. This eliminates the need for constant monitoring. You can deploy the necessary patches with one click, ensuring everything is signed correctly, and all issues are resolved."
"It gives us more speed to deliver services and applications, and we rely on security."
"The most valuable feature of SolarWinds Server Configuration Monitor is version control. For example, if we began on the first of the month and we considered that as the configuration of the server, I could set that configuration as my baseline. On a daily basis, if there was the operations team that did, for example, server patching, the tool will maintain all levels of versions."
"The product’s alert feature is good. We receive notifications whenever some failures occur in the configuration."
 

Cons

"It doesn't economize when you scale up. We have over 14,000 employees, and we have between 7,500 and 8,000 city-owned or personal devices being used to conduct city business. Its price can be improved. It is not a cheap solution."
"I rate Microsoft customer service six out of 10. While some technicians go above and beyond, there is inconsistency, and connecting with the most helpful representatives is occasionally challenging."
"Microsoft Intune fails a lot when it comes to device compliance."
"Intune has all the features enabled for Windows devices but needs to be improved on iOS and Apple devices."
"A more incisive reporting tool with automated progress updates and graphical representation would be beneficial, as the current manual method lacks efficiency and visual clarity."
"If you wish to block any App Store application, there is no way to do so."
"The synchronization could be improved."
"It would be great if Intune offered better data protection controls for BYOD Windows PCs."
"The architecture is big, so the initial setup is not a straightforward task."
"Scaling the environment during setup at larger organizations with 10,000 employees gets complicated."
"Needs more use cases into compliance management and the remediation process."
"BMC TrueSight Server Automation's scripting needs improvement."
"Another area for improvement is group scheduling if I'm trying to do all the servers. For example, if I want to do all the 2012 Servers - since the patches are the same for all of them - I can't do so."
"We would like to see this solution handle more multitasking."
"The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."
"I would like to see more container integration in the next release of this solution."
"The product’s support services and licensing models need improvement."
"In a feature release, they could enhance the reporting. However, we have not evaluated this part of the solution extensively."
 

Pricing and Cost Advice

"It's reasonable. They're not giving it away, but it's reasonable."
"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."
"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."
"Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."
"The pricing is inherently reasonable, as Microsoft leverages market insights to maintain the total cost of ownership at around ninety to ninety-five percent of what would be incurred in an on-premise scenario."
"Intune is available as an individual product, but it also comes with Office 365 Premium or an Enterprise license, and the price varies for each version."
"The pricing is good because customers are not complaining about it."
"Microsoft Intune has been incorporated into our Microsoft E5 licenses."
"The solution is quite expensive compared to other vendors."
"The product's pricing depends on the number of servers."
"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
"The product is expensive."
"We're looking at less than $100,000 USD for this solution."
"The price of SolarWinds Server Configuration Monitor is not reasonable, it is slightly on the higher side."
"SolarWinds Server Configuration Monitor has medium pricing compared to other solutions."
report
Use our free recommendation engine to learn which Configuration Management solutions are best for your needs.
850,028 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
20%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
Financial Services Firm
36%
Computer Software Company
10%
Manufacturing Company
6%
Wholesaler/Distributor
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BMC TrueSight Server Automation?
The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.
What needs improvement with BMC TrueSight Server Automation?
More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancement...
What do you like most about SolarWinds Server Configuration Monitor?
The product’s alert feature is good. We receive notifications whenever some failures occur in the configuration.
What is your experience regarding pricing and costs for SolarWinds Server Configuration Monitor?
SolarWinds Server Configuration Monitor has medium pricing compared to other solutions.
What needs improvement with SolarWinds Server Configuration Monitor?
The product’s support services and licensing models need improvement.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
SolarWinds SCM
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Information Not Available
Find out what your peers are saying about BMC TrueSight Server Automation vs. SolarWinds Server Configuration Monitor and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.