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BMC TrueSight Operations Management vs Nagios Fusion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Operations Ma...
Ranking in IT Infrastructure Monitoring
26th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (22nd), Event Monitoring (2nd), Cloud Monitoring Software (20th), AIOps (8th)
Nagios Fusion
Ranking in IT Infrastructure Monitoring
47th
Average Rating
8.2
Reviews Sentiment
7.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight Operations Management is 0.8%, down from 1.3% compared to the previous year. The mindshare of Nagios Fusion is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Srri G - PeerSpot reviewer
The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise
If I want custom monitoring across a very large estate of more than 50,000 units, the on-premise deployment gets quite slow. The on-premise product’s performance must be improved. The solution is a little obsolete. That is why the solution moved to Helix, a SaaS operating system. The SaaS platform has the features I like. There is no point in BMC expanding TrueSight Operations’ console. It's high time that BMC starts a demise path for the product and is associated only with Helix. If we need any additional function, we must switch to Helix. Since TrueSight is deployed on-premise, the scalability and usage of the product are mainly focused on providing basic features and not enhanced features like analytics or cost analysis. People should move to a SaaS platform because on-premise products have limited storage and capacity.
SI
A suitable choice for unified and efficient infrastructure monitoring across diverse environments providing user-friendly GUI, cost-effectiveness, and versatility
We use it for this specific client, they've deployed multiple instances of it across various locations to facilitate monitoring. To effectively monitor their infrastructure, it seems necessary to implement additional monitoring solutions for all three types of devices they have Nagios Fusion…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"I like the event management part."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"It is breadth. It covers so many different technologies which can roll up into a single console."
"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"Being open source lets us customize it for our monitoring needs, saving us money."
"Nagios Fusion version 12.8 excels in user-friendly GUI design, cost-effectiveness, and ease of deployment."
"It's very easy to manage and monitor it."
"It is easier for client installation, and the configurations are doable even for a newcomer in the field."
 

Cons

"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"The product must provide application or service monitoring features."
"The solution is overly complex."
"Deployment requires lots of resources (servers). It has too many consoles."
"In future iterations of this solution, there is a desire for more seamless integration with other monitoring software."
"Nagios Fusion should include a 'remember me' option when logging in, so we don't need to enter a username and password every time."
"There are some bugs, although not that many. There are some situations where the solution is not stable but the number of problems is not very high."
"Adding application performance monitoring to the product alongside infrastructure monitoring would make it a more complete and useful solution."
 

Pricing and Cost Advice

"We did a five-year, multimillion dollar deal."
"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
"Other products are more expensive than BMC TrueSight."
"It is a relatively inexpensive solution."
"Though I have no clue about the tool's actual price, I know that it is astronomical."
"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."
"The pricing is quite reasonable, especially when compared to the broader market."
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
14%
Manufacturing Company
6%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What do you like most about Nagios Fusion?
Nagios Fusion version 12.8 excels in user-friendly GUI design, cost-effectiveness, and ease of deployment.
What needs improvement with Nagios Fusion?
In future iterations of this solution, there is a desire for more seamless integration with other monitoring software.
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
NuBlue, St.Elisabeth Hospital, Akamit Systems, National Radio Astronomy Observatory, ValueClick, Sunrise Banks
Find out what your peers are saying about BMC TrueSight Operations Management vs. Nagios Fusion and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.