We performed a comparison between BMC TrueSight Operations Management and DX NetOps based on real PeerSpot user reviews.
Find out in this report how the two AIOps solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"The tool is flexible enough to be customized based on customer requirements."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"It is straightforward to configure, and you can quickly gather data from your infrastructure."
"The solution is stable."
"I like that it provides an overall view of our network. From the topology view to every event, we can view it. We can also see the interface utilization for future capacity planning. It fits our use case and environment."
"It's good for root cause analysis for network problems and network link problems."
"The AI is the best feature in this solution."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"Deployment requires lots of resources (servers). It has too many consoles."
"The solution's support service could be better."
"The product must provide application or service monitoring features."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"Technical support needs to be better. They need to be more knowledgeable and responsive."
"One improvement that could make the product better is to streamline its modules into a more cohesive solution."
"Technical support could be more responsive."
"It would be better if they had an NFA network analysis feature. We appreciate features like extended network security for bucket flows, but it would be better to have some IDs, IPS functionalities, DDoS, or something like that."
"Lacks dashboards and better integration with other solutions."
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BMC TrueSight Operations Management is ranked 9th in AIOps with 48 reviews while DX NetOps is ranked 11th in AIOps with 5 reviews. BMC TrueSight Operations Management is rated 8.2, while DX NetOps is rated 8.6. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of DX NetOps writes "Good performance, simple setup, and helpful for root cause analysis". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas DX NetOps is most compared with DX Spectrum, SolarWinds NPM, AppNeta by Broadcom, PRTG Network Monitor and IBM SevOne Network Performance Management (NPM). See our BMC TrueSight Operations Management vs. DX NetOps report.
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