BMC TrueSight and Devo compete in the IT management and data analytics software category. BMC TrueSight appears to have an upper hand in comprehensive event management, while Devo stands out in data visualization and analytics.
Features: BMC TrueSight offers comprehensive event management, robust server, and network monitoring, and seamless endpoint integration. It also excels in automated triage and root cause analysis. Devo provides powerful Activeboards for data visualization and analytics, supports various data types, and is suitable for multi-tenant environments.
Room for Improvement: BMC TrueSight could improve in deployment complexity and require fewer resources. Enhanced cloud monitoring stability and simplified deployment processes are also areas for improvement. Devo needs enhancements in Activeboards' visual analytics and additional pre-built monitoring capabilities. Users also desire more transparent pricing related to metadata charges.
Ease of Deployment and Customer Service: BMC TrueSight requires considerable resources for on-premises and private cloud deployments, with varied technical support experiences. Devo offers public and hybrid cloud options and is praised for easier setup, though both need more comprehensive support.
Pricing and ROI: BMC TrueSight features a complex endpoint-based licensing model that's costly, but many users find the investment worthwhile due to its capabilities. Devo's pricing is more straightforward, based on data ingestion, but metadata-related costs can create unexpected charges. Both products provide significant features for their respective costs.
I would rate their technical support a nine out of ten.
There are some complexities with deployment that could be improved in BMC TrueSight.
Integrations with other sandboxes could be improved to better interpret data using AI and machine learning models.
BMC TrueSight licensing costs are on the more expensive side.
Automated root cause analysis and predictive capabilities are powerful features that assist in resource utilization and capacity planning.
When they see a spike in a line chart for a failed login, which could be a true or false attempt, they can click that spike, and a table widget on the same active board instantly populates with raw logs of data for those specific failed logins.
| Product | Market Share (%) |
|---|---|
| BMC TrueSight | 2.9% |
| Devo | 1.1% |
| Other | 96.0% |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 4 |
| Large Enterprise | 11 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
Devo is the only cloud-native logging and security analytics platform that releases the full potential of all your data to empower bold, confident action when it matters most. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud.
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