BMC TrueSight and Devo are notable contenders in the IT monitoring and analytics industry. BMC TrueSight might have the edge with its robust integration and extensive monitoring capabilities, yet Devo stands out due to its Activeboards and real-time analytics.
Features: BMC TrueSight offers robust event management, data set aggregation, and serves as a central hub integrating various monitoring tools. Devo, on the other hand, is known for its Activeboards, which provide easy data visualization and query capabilities, along with long-term data retention and real-time analytics.
Room for Improvement: BMC TrueSight could improve in application performance monitoring and deployment complexity, particularly in cloud monitoring, with a need for more out-of-the-box automation. Devo could enhance its integration with third-party applications and improve documentation, as well as its pre-built monitoring capabilities and GUI elements.
Ease of Deployment and Customer Service: BMC TrueSight focuses more on complex on-premises deployments, demanding significant resources but is backed by strong customer support. Devo, being cloud-native, offers straightforward deployment but could improve its customer service responsiveness. Its architecture supports hybrid cloud environments.
Pricing and ROI: BMC TrueSight’s pricing based on endpoints is transparent but expensive, suitable for enterprises with a substantial upfront investment required. Devo charges by data ingestion which is potentially cost-effective but may include hidden costs. Both provide significant ROI, with BMC focusing on IT operations cost reduction and Devo on operational cost savings through long-term data storage.
I would rate their technical support a nine out of ten.
There are some complexities with deployment that could be improved in BMC TrueSight.
Integrations with other sandboxes could be improved to better interpret data using AI and machine learning models.
BMC TrueSight licensing costs are on the more expensive side.
Automated root cause analysis and predictive capabilities are powerful features that assist in resource utilization and capacity planning.
When they see a spike in a line chart for a failed login, which could be a true or false attempt, they can click that spike, and a table widget on the same active board instantly populates with raw logs of data for those specific failed logins.
| Product | Mindshare (%) |
|---|---|
| BMC TrueSight | 2.8% |
| Devo | 1.3% |
| Other | 95.9% |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 4 |
| Large Enterprise | 11 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
Devo is the only cloud-native logging and security analytics platform that releases the full potential of all your data to empower bold, confident action when it matters most. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud.
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