BMC TrueSight vs Devo comparison

Read 22 Devo reviews

2,625 Views
289 Comparison Views

95% willing to recommend

BMC TrueSight

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Sep 3, 2025

BMC TrueSight and Devo compete in IT infrastructure management and data analytics. BMC TrueSight holds an advantage in event management and monitoring, while Devo excels in real-time analytics and user interface.

Features: BMC TrueSight offers comprehensive event management, centralized health views for infrastructure and applications, and integration with numerous knowledge modules for monitoring hardware, operating systems, and applications. Devo provides advanced analytics through Activeboards, supports real-time data processing, and features a multi-tenant architecture with substantial data retention.

Room for Improvement: BMC TrueSight could improve its complexity management, cloud monitoring capabilities, and documentation, especially for lesser-known applications. Devo needs to refine its pricing structure, enhance support for varied log types and integrations with SaaS platforms, and improve its Security Operations module.

Ease of Deployment and Customer Service: BMC TrueSight requires substantial technical resources for on-premises deployment, presenting challenges for larger enterprises. Devo's cloud-first and hybrid strategy offers more flexibility and ease of deployment across infrastructures. Both have challenges in customer support, with BMC showing inconsistency in response times and Devo needing improvement in resolution efficiency.

Pricing and ROI: BMC TrueSight's complex pricing is based on endpoints and models, often seen as expensive but justifiable by reducing manual monitoring costs. Devo's pricing focuses on data ingestion, offering competitive rates with a simplified model and 400 days of hot data storage. BMC supports long-term stability investments, while Devo provides clearer budgeting, though both require careful cost planning.

To learn more, read our detailed BMC TrueSight vs. Devo Report (Updated: July 2025).

Download the complete report

BMC TrueSight vs. Devo

July 2025

Helped 867,676 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight

Ranking in AIOps

5th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (34th), Event Monitoring (7th), IT Infrastructure Monitoring (40th), Cloud Monitoring Software (28th)

Devo

Ranking in AIOps

19th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Log Management (44th), Security Information and Event Management (SIEM) (36th), IT Operations Analytics (10th)

Mindshare comparison

As of September 2025, in the AIOps category, the mindshare of BMC TrueSight is 3.0%, down from 3.8% compared to the previous year. The mindshare of Devo is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

AIOps Market Share Distribution
Product	Market Share (%)
BMC TrueSight Operations Management	3.0%
Devo	0.8%
Other	96.2%

AIOps

Featured Reviews

Ayobanji Iluyomade

IT Service Performance Manager at MTN

The solution is stable and can be used for monitoring and managing events, but it does not provide application or service monitoring features

We are moving from basic monitoring to AIOps, where we can do things like self-healing. We also want to create dashboards for IT and business users to show the status of their services. We have done a couple of demos. I recommend the solution to others. Overall, I rate the product a seven out of ten.

Read full review

Michael Wenn

CEO / Co-Founder at Aiops ltd

Has cloud-first architecture with SIEM technology to run security operations

When it comes to scale, they're architected quite well. They handle some of the biggest customers globally, with significant throughput on their platform, managing thousands of customers. One of the most impressive aspects of Devo is its customer community. A large majority, over 80 percent of their customers, actively participate on a Devo-specific community page. They're contributing to product development and support, events, and user group information, helping each other out. This high level of engagement is rare and demonstrates both the loyalty of their customer base and the quality of their product. They offer a range of small, medium, and large options to cater to everyone. I sold Devo products while working with them, focusing on enterprise solutions. However, as a small reseller, my customers were typically smaller businesses. I rate the solution's scalability a nine out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."

"It is very helpful to be able to apply rule-based routing to alerts."

"It works irrespective of the operating system we’re running."

"It allows our operations team to have one single application to reference when investigating issues in our environment."

"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."

"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."

"The tool is flexible enough to be customized based on customer requirements."

"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."

More BMC TrueSight pros

"The alerting is much better than I anticipated. We don't get as many alerts as I thought we would, but that nobody's fault, it's just the way it is."

"The querying and the log-retention capabilities are pretty powerful. Those provide some of the biggest value-add for us."

"Those 400 days of hot data mean that people can look for trends and at what happened in the past. And they can not only do so from a security point of view, but even for operational use cases. In the past, our operational norm was to keep live data for only 30 days. Our users were constantly asking us for at least 90 days, and we really couldn't even do that. That's one reason that having 400 days of live data is pretty huge. As our users start to use it and adopt this system, we expect people to be able to do those long-term analytics."

"Being able to build and modify dashboards on the fly with Activeboards streamlines my analyst time because my analysts aren't doing it across spreadsheets or five different tools to try to build a timeline out themselves. They can just ingest it all, build a timeline out across all the logging, and all the different information sources in one dashboard. So, it's a huge time saver. It also has the accuracy of being able to look at all those data sources in one view. The log analysis, which would take 40 hours, we can probably get through it in about five to eight hours using Devo."

"It centralizes security management within a business, functioning as a core system for a SOC."

"The strength of Devo is not only in that it is pretty intuitive, but it gives you the flexibility and creativity to merge feeds. The prime examples would be using the synthesis or union tables that give you phenomenal capabilities... The ability to use a synthesis or union table to combine all those feeds and make heads or tails of what's going on, and link it to go down a thread, is functionality that I hadn't seen before."

"The most powerful feature is the way the data is stored and extracted. The data is always stored in its original format and you can normalize the data after it has been stored."

"The thing that Devo does better than other solutions is to give me the ability to write queries that look at multiple data sources and run fast. Most SIEMs don't do that. And I can do that by creating entity-based queries. Let's say I have a table which has Okta, a table which has G Suite, a table which has endpoint telemetry, and I have a table which has DNS telemetry. I can write a query that says, 'Join all these things together on IP, and where the IP matches in all these tables, return to me that subset of data, within these time windows.' I can break it down that way."

More Devo pros

Cons

"The product must provide application or service monitoring features."

"The UI for the end users could be improved and more flexible than it is now."

"Deployment requires lots of resources (servers). It has too many consoles."

"The dashboards are not good. We have a limited dashboard, and if we want better dashboards, we need to use other solutions like Grafana because the TrueSight dashboards are not good."

"The dashboard and performance graphs should include a way to automatically schedule and export reports."

"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."

"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."

"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."

More BMC TrueSight cons

"There are some issues from an availability and functionality standpoint, meaning the tool is somewhat slow. There were some slow response periods over the past six to nine months, though it has yet to impact us terribly as we are a relatively small shop. We've noticed it, however, so Devo could improve the responsiveness."

"Technical support could be better."

"The overall performance of extraction could be a lot faster, but that's a common problem in this space in general. Also, the stock or default alerting and detecting options could definitely be broader and more all-encompassing. The fact that they're not is why we had to write all our own alerts."

"Where Devo has room for improvement is the data ingestion and parsing. We tend to have to work with the Devo support team to bring on and ingest new sources of data."

"Devo has a lot of cloud connectors, but they need to do a little bit of work there. They've got good integrations with the public cloud, but there are a lot of cloud SaaS systems that they still need to work with on integrations, such as Salesforce and other SaaS providers where we need to get access logs."

"Some basic reporting mechanisms have room for improvement. Customers can do analysis by building Activeboards, Devo’s name for interactive dashboards. This capability is quite nice, but it is not a reporting engine. Devo does provide mechanisms to allow third-party tools to query data via their API, which is great. However, a lot of folks like or want a reporting engine, per se, and Devo simply doesn't have that. This may or may not be by design."

"My opinion on the solution's technical support is not as great as it could be because of the issues I have faced regarding the service management element."

"One major area for improvement for Devo... is to provide more capabilities around pre-built monitoring. They're working on integrations with different types of systems, but that integration needs to go beyond just onboarding to the platform. It needs to include applications, out-of-the-box, that immediately help people to start monitoring their systems. Such applications would include dashboards and alerts, and then people could customize them for their own needs so that they aren't starting from a blank slate."

More Devo cons

Pricing and Cost Advice

"Pricing is very high."

"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."

"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."

"The solution is based on endpoints and knowledge models which can be costly."

"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."

"The tool is moderately expensive."

"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."

"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."

More BMC TrueSight pricing and cost advice

"[Devo was] in the ballpark with at least a couple of the other front-runners that we were looking at. Devo is a good value and, given the quality of the product, I would expect to pay more."

"Devo is definitely cheaper than Splunk. There's no doubt about that. The value from Devo is good. It's definitely more valuable to me than QRadar or LogRhythm or any of the old, traditional SIEMs."

"Our licensing fees are billed annually and per terabyte."

"I'm not involved in the financial aspect, but I think the licensing costs are similar to other solutions. If all the solutions have a similar cost, Devo provides more for the money."

"I rate the pricing a four on a scale of one to ten, where one is cheap, and ten is expensive."

"I like the pricing very much. They keep it simple. It is a single price based on data ingested, and they do it on an average. If you get a spike of data that flows in, they will not stick it to you or charge you for that. They are very fair about that."

"Devo was very cost-competitive... Devo did come with that 400 days of hot data, and that was not the case with other products."

"Be cautious of metadata inclusion for log types in pricing, as there are some "gotchas" with that."

More Devo pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which AIOps solutions are best for your needs.

See recommendations

867,676 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

26%

Computer Software Company

12%

Retailer

Manufacturing Company

Financial Services Firm

16%

Computer Software Company

12%

University

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	6
Large Enterprise	24

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	4
Large Enterprise	11

Questions from the Community

What do you like most about BMC TrueSight Operations Management?

The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.

What is your experience regarding pricing and costs for BMC TrueSight Operations Management?

Though I have no clue about the tool's actual price, I know that it is astronomical.

What needs improvement with BMC TrueSight Operations Management?

Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...

What do you like most about Devo?

Devo has a really good website for creating custom configurations.

What is your experience regarding pricing and costs for Devo?

Compared to Splunk or SentinelOne, it is really expensive. I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.

What needs improvement with Devo?

They can improve their AI capabilities. If you look at some integrations like XDR or AI, which add to the platform to correlate situations in events, there are areas for enhancement. For instance, ...

Dynatrace vs BMC TrueSight

Comparisons

Compared 19% of the time

BMC Helix Operations Management with AIOps vs BMC TrueSight

Compared 14% of the time

Centreon vs BMC TrueSight

Compared 6% of the time

Zabbix vs BMC TrueSight

Compared 6% of the time

ServiceNow IT Operations Management vs BMC TrueSight

Compared 6% of the time

More BMC TrueSight Competitors

LogRhythm SIEM vs Devo

Compared 15% of the time

Microsoft Sentinel vs Devo

Compared 13% of the time

IBM Security QRadar vs Devo

Compared 11% of the time

Splunk Enterprise Security vs Devo

Compared 10% of the time

Datadog vs Devo

Compared 6% of the time

More Devo Competitors

Product Reports

Download BMC TrueSight product report

BMC TrueSight

September 2025

Download Devo product report

September 2025

Also Known As

ProactiveNet, TrueSight Operations Management

No data available

Overview

BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.

BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.

What are BMC TrueSight's key features?

Robust Event Management: Offers efficient handling of events.
Seamless Integration: Integrates easily with existing systems.
Comprehensive Monitoring: Supports hardware to cloud infrastructure.
Centralized Console: Simplifies management processes.
Automated Triage: Standardizes alerts for better efficiency.
Proactive Monitoring: Improves forecasting and issue prevention.
Capacity Optimization: Efficiently manages resources.
Customizability: Tailors to specific service needs.

What benefits and ROI should users seek in BMC TrueSight?

Enhanced Proactive Management: Reduces downtime through efficient monitoring.
Improved Troubleshooting: Provides visibility into systems for quick issue resolution.
Effective Integration: Blends well with other tools and platforms.
Resource Efficiency: Optimizes use of infrastructure and servers.
Global Support: Facilitates operations across sectors worldwide.

BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.

BMC

Devo is the only cloud-native logging and security analytics platform that releases the full potential of all your data to empower bold, confident action when it matters most. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud.

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank

United States Air Force, Rubrik, SentinelOne, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText, IGT, OneMain Financial, SurveyMonkey, FanDuel, H&R Block, Ulta Beauty, Manulife, Moneylion, Chime Bank, Magna International, American Express Global Business Travel