BMC TrueSight Operations Management vs Centerity Monitor comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between BMC TrueSight Operations Management and Centerity Monitor based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Zabbix, Auvik and others in IT Infrastructure Monitoring.
To learn more, read our detailed IT Infrastructure Monitoring Report (Updated: November 2022).
655,994 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down.""BMC TrueSight Operations Management is easily scalable.""The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server.""I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements.""Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale.""It is a stable solution.""Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers.""I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."

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"The machine learning feature is valuable."

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Cons
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools.""There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer.""The dashboard and performance graphs should include a way to automatically schedule and export reports.""The UI for the end users could be improved and more flexible than it is now.""I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions.""The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions.""The pricing could be better.""It would be better if the initial setup and deployment were more straightforward."

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"They can improve the functionality that provides some numbers related to the behavior of the metrics."

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Pricing and Cost Advice
  • "The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
  • "BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
  • "Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
  • "They have changed the licensing fees."
  • "The solution is based on endpoints and knowledge models which can be costly."
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    Questions from the Community
    Top Answer:The solution is based on endpoints and knowledge models which can get costly. Pricing is a little bit high so I rate it a six out of ten.
    Top Answer:BMC TrueSight Operations Management could improve the reporting.
    Top Answer:The most valuable features of BMC TrueSight Operations Management are the blackouts and event management.
    Top Answer:The machine learning feature is valuable.
    Top Answer:One of the major improvements should be it implementation as a SaaS
    Ranking
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    10,793
    Comparisons
    6,781
    Reviews
    10
    Average Words per Review
    364
    Rating
    8.4
    Views
    739
    Comparisons
    520
    Reviews
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    Average Words per Review
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    Comparisons
    Also Known As
    ProactiveNet, TrueSight Operations Management
    Learn More
    Overview

    BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.

    BMC TrueSight Operations Management Features

    BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:

    • TrueSight Smart Reporting
    • Broad monitoring capabilities
    • Hundreds of integrations
    • Event grouping
    • Proactive alerts
    • Incident tickets
    • Cause analysis
    • Automated log analysis

    BMC TrueSight Operations Management Benefits

    Some of the benefits of using BMC TrueSight Operations Management include:

    • Detects performance issues: BMC TrueSight Operations Management helps you detect and address performance abnormalities before they impact your organization.
    • Beneficial for IT teams: Since BMC TrueSight Operations Management automatically learns the behavior of your infrastructure, it is able to alert you when specific behaviors require attention, helping IT departments focus on other pressing priorities.
    • Cost efficient: BMC TrueSight Operations Management will save your company money by eliminating the need to manage thousands of traditional, static thresholds for event generation.
    • Reduces manual tasks: BMC TrueSight Operations Management minimizes the need to manually define, configure, and maintain correlation rules and policies.
    • Fewer false alarms: With BMC TrueSight Operations Management, the number of false alarms and associated incidents decreases drastically.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.

    Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."

    A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”

    An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”


    Centerity is the pioneer provider of an All-in-One, IT Monitoring and Business Service Management (BSM) platform. Whereas legacy tools have focused on monitoring individual technologies which led to silos of performance data, Centerity breaks down silos by extending its monitoring coverage across all technology layers, from infrastructure (physical, virtual, converged, AWS, etc.) to applications (OS, SAP, Cloudera, etc.) and databases (SAP HANA, Hadoop, NoSQL, etc.), thereby providing an integrated, holistic view of system health, performance and availability. Centerity’s unique, unified platform, named a Gartner Cool Vendor in ITOM, can serve the needs of both IT executives and administrators while providing a complete business intelligence layer across all IT assets via cross technical and functional domain impact and trend analysis through its Business Service Management (BSM) capabilities.
    Offer
    Learn more about BMC TrueSight Operations Management
    Learn more about Centerity Monitor
    Sample Customers
    Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
    Centerity Systems has thousands of customers world wide, including Fortune 500 Enterprises such as Cisco, General Electric, Siemens, Harris Corporation, and Coca-Cola.
    Top Industries
    REVIEWERS
    Comms Service Provider27%
    Healthcare Company18%
    Manufacturing Company18%
    Financial Services Firm18%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Financial Services Firm13%
    Government10%
    Comms Service Provider9%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Government13%
    Comms Service Provider10%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business43%
    Midsize Enterprise15%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise9%
    Large Enterprise75%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise15%
    Large Enterprise62%
    Buyer's Guide
    IT Infrastructure Monitoring
    November 2022
    Find out what your peers are saying about Datadog, Zabbix, Auvik and others in IT Infrastructure Monitoring. Updated: November 2022.
    655,994 professionals have used our research since 2012.

    BMC TrueSight Operations Management is ranked 12th in IT Infrastructure Monitoring with 12 reviews while Centerity Monitor is ranked 60th in IT Infrastructure Monitoring with 1 review. BMC TrueSight Operations Management is rated 8.4, while Centerity Monitor is rated 0.0. The top reviewer of BMC TrueSight Operations Management writes "Intelligent and proactive monitoring solution that's reliable and easy to scale". On the other hand, the top reviewer of Centerity Monitor writes "A user-friendly solution that comes with a valuable machine learning feature". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Splunk and Zabbix, whereas Centerity Monitor is most compared with Zabbix, Nagios XI, SolarWinds NPM and Splunk.

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    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.