BMC TrueSight Network Automation vs OpenText ZENworks Configuration Management comparison

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Executive Summary

We performed a comparison between BMC TrueSight Network Automation and OpenText ZENworks Configuration Management based on real PeerSpot user reviews.

Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management.
To learn more, read our detailed Configuration Management Report (Updated: March 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It's easy to manage.""It's easy to manage and easy to configure.""We are using the mobile feature, and we are also using MDM to lock the devices, to push restrictions, et cetera""It's not working perfectly, but Microsoft's Autopilot offers great visibility into automated deployment solutions.""I believe that the solution is actually in Gartner's top quadrant at the moment for mobile device management.""The most valuable feature is probably mobile device management. Small businesses are coming under greater scrutiny and requirements for compliance as time goes on. We don't have to worry about a VPN because we can manage these devices, control company data, and lock users out. If needed, we can remotely wipe devices and deadman-switch them.""We already use a lot of Microsoft products in our company, and therefore, it made sense to also use this product.""The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."

More Microsoft Intune Pros →

"The backup and restore configurations are really helpful for a number of network devices, as you can automate them, then know what changes have been done, who made the changes, etc. So, it's quite helpful in the network management area.""The compliance management, patching, and OS upgrades are useful features.""The most valuable feature of BMC TrueSight Network Automation is compliance management, configuration backup, and configuration management.""This product has helped us because we can now do many tasks at once. Rather than copy one file to one device, we can do an entire group at one time.""It is helpful if you schedule daily or weekly archiving for your config groups. Then, you can go by what are in those configuration groups, before and after, if you make changes. So, configuration management is really helpful in network management.""The network security of BMC TrueSight Network Automation has been the best feature.""Depending on who's looking at the data, they need to configure that data in different ways, and the dashboards help us to do that better than what was previously available.""The log audit and historical configurations are the most valuable feature."

More BMC TrueSight Network Automation Pros →

"Helps me perform changes in connected infrastructure thanks to the discovery features.""The most valuable feature is the impact analysis."

More OpenText ZENworks Configuration Management Pros →

Cons
"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet.""While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users.""Intune has some limitations when it comes to application updates for third-party applications. You can schedule an update, but when it's a package setup, you need to supercede and replace it each time.""It would help if administrators could pinpoint the exact location of a stolen device to help law enforcement retrieve it and apprehend the suspect.""There are a couple of issues with stability.""Additional application deployment options e.g. MSI deployment with more complex parameters or additional side-by-side files, and non-MSI deployment options.""The reporting could be improved, as it's pretty poor compared to other products of this type.""There are a few security features that are not available in Microsoft Intune, when compared to other products."

More Microsoft Intune Cons →

"They need to have a single sign-on.""I'd like to be able to get more devices into compliance with standards, but that means running additional rule sets and that takes time.""I would like to see more device supported features, mostly on the new brands and models coming in. For any new version or model, it should be supported by the tool, especially the newest versions. For example, the newest devices, like Aruba Wireless, and routers need support from the tool.""We've been working with BMC support in various ways such as to allow for the high-availability components to the TSIMs to work together. There have been issues there. We've seen randomness in how other pieces of the software work. Integration with the Presentation Server and the TSIMs has been a challenge. The ports that are required for HA to be utilized were not clearly documented anywhere. In fact, they still aren't documented online anywhere, even though we managed to pull it out of some of their support people.""I believe there could be new features in terms of the latest technology.""The product should be expanded to include more hardware, beyond Cisco and Juniper devices.""There could be automated processes to retrieve the CVS and create a compliance tool.""It is tedious to scale the solution."

More BMC TrueSight Network Automation Cons →

"The native UI should be simplified because it is outdated and a little bit over-complicated."

More OpenText ZENworks Configuration Management Cons →

Pricing and Cost Advice
  • "Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
  • "There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
  • "Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
  • "The purchase of the product was handled by someone else."
  • "I have no comment on pricing of the solution."
  • "The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • More Microsoft Intune Pricing and Cost Advice →

  • "There's a fee for the licenses themselves, per contract, and then we have a yearly licensing fee that's many thousands of dollars. But that's not just for TrueSight, that's also for support for ITSM, Atrium Orchestrator, BBNA, and other BMC tools in the environment."
  • "The solution is worth the price."
  • "The solution is more costly than the other competitors."
  • More BMC TrueSight Network Automation Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also… more »
    Top Answer:The compliance management, patching, and OS upgrades are useful features.
    Top Answer:The solution is more costly than the other competitors, like HP automation products. It charges more for the features… more »
    Top Answer:There could be automated processes to retrieve the CVS and create a compliance tool.
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    Comparisons
    Also Known As
    Intune, MS Intune, Microsoft Endpoint Manager
    BMC TrueSight Automation for Networks, TrueSight Automation for Networks, TrueSight Network Automation, BladeLogic Network Automation
    Micro Focus ZENworks Configuration Management, HPE CMS, HPE Configuration Management, Micro Focus Configuration Management
    Learn More
    Overview

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    Network automation and management software reduces network outages and downtime by automating configuration, change and compliance processes. Organizations depend on high performance across their network to keep the business running at peak efficiency but new security threats make it hard for network administrators to keep pace with the demands for new services and safeguard the health of the network.

    OpenText ZENworks Configuration Management helps you manage both devices and software across your entire environment. A single, unified web console provides insight to both devices and software, improves visibility, and helps reduce costs.
    Sample Customers
    Mitchells and Buzzers, Callaway
    SAP
    Tech Mahindra, NNIT, ASIC
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Computer Software Company18%
    Comms Service Provider10%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Educational Organization23%
    Computer Software Company12%
    Government7%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Financial Services Firm19%
    Comms Service Provider12%
    Energy/Utilities Company8%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Government11%
    University11%
    Educational Organization10%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise14%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise33%
    Large Enterprise47%
    REVIEWERS
    Small Business9%
    Midsize Enterprise36%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise14%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise19%
    Large Enterprise62%
    Buyer's Guide
    Configuration Management
    March 2024
    Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management. Updated: March 2024.
    769,065 professionals have used our research since 2012.

    BMC TrueSight Network Automation is ranked 18th in Configuration Management with 10 reviews while OpenText ZENworks Configuration Management is ranked 21st in Configuration Management. BMC TrueSight Network Automation is rated 7.8, while OpenText ZENworks Configuration Management is rated 8.0. The top reviewer of BMC TrueSight Network Automation writes "Helps with patching, OS upgrade, and security vulnerability management". On the other hand, the top reviewer of OpenText ZENworks Configuration Management writes "It allows us to deploy applications and primitive desktops globally. The upgrade cycle is very long". BMC TrueSight Network Automation is most compared with Cisco DNA Center, SolarWinds Network Configuration Manager, VMware NSX and OpenText Network Automation, whereas OpenText ZENworks Configuration Management is most compared with Microsoft Configuration Manager, Quest KACE Systems Management and BigFix.

    See our list of best Configuration Management vendors.

    We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.