BMC TrueSight Network Automation vs Microsoft Configuration Manager comparison

BMC TrueSight Network Automation vs. Microsoft Configuration Manager

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of May 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.3%, up from 9.4% compared to the previous year. The mindshare of BMC TrueSight Network Automation is 0.3%, up from 0.2% compared to the previous year. The mindshare of Microsoft Configuration Manager is 12.5%, down from 13.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Configuration Management

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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SumitSrivastava1

AM at a computer software company with 201-500 employees

Enables us to configure our network easily and get the most out of it

BMC TrueSight Network Automation transforms manual configuration tasks for network devices, which are complex and vary among different OEMs. With this tool, you can manage and control all new and old devices, ensuring they meet configuration needs. It provides updates on Cisco devices, and if any data is missing, you can generate it using a formula. I recommend BMC TrueSight Network Automation from the network side, as it provides excellent visibility and configuration management for vulnerabilities. The implementation requirements are certainly at level two. Overall, I rate the solution a seven out of ten.

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MikeNelson2

IT Infrastructure Coordinator at NSW Government

Deployment recovery works well but requires configuration improvements

While I do not use the product frequently, many issues were due to configuration rather than the product itself. I cannot give an exact recommendation as it is not my area of responsibility. The team that uses it finds it adequate. It is presently good enough for us not to investigate other options. Overall, I rate the product a six out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like Intune's ability to manage roles, maintenance tasks, compliance settings, and patch development for all endpoints."

"Intune simplifies compliance. The ability to manage software updates and policies on endpoints has helped us meet contract requirements."

"It has improve our organization through the remote management of non-domain joined devices."

"The solution is fully integrated with the Microsoft platform and the Autopilot feature, which is a unique feature."

"Intune makes our organization more secure and flexible. We can onboard new employees faster and more securely. We are a governmental organization with strict regulations, and Intune helps us comply with those requirements."

"The tool's most valuable feature is Autopilot."

"The solution has reduced the risk of security breaches by 30%."

"We have one MDM that works with Windows, iOS, and Android."

More Microsoft Intune pros

"We use it to back up configurations so the configuration management is valuable for us."

"It is helpful if you schedule daily or weekly archiving for your config groups. Then, you can go by what are in those configuration groups, before and after, if you make changes. So, configuration management is really helpful in network management."

"Depending on who's looking at the data, they need to configure that data in different ways, and the dashboards help us to do that better than what was previously available."

"The network security of BMC TrueSight Network Automation has been the best feature."

"BMC is an excellent configuration manager. It allows you to configure your network easily and get the most out of it."

"The backup and restore configurations are really helpful for a number of network devices, as you can automate them, then know what changes have been done, who made the changes, etc. So, it's quite helpful in the network management area."

"The log audit and historical configurations are the most valuable feature."

"This product has helped us because we can now do many tasks at once. Rather than copy one file to one device, we can do an entire group at one time."

More BMC TrueSight Network Automation pros

"Microsoft is being very competitive right now, and they are really investing in a lot of new features to be more competitive in the marketplace."

"The product is very stable compared to older versions."

"The product is useful for patch management."

"The most valuable feature of Microsoft Endpoint Configuration Manager is the availability of being able to manage the Microsoft estate. It handles many areas, such as asset management and tracking."

"It is a good choice for deployment that performs very well."

"Technical support was helpful and responsive."

"Automation of operating system, application, and update deployments massively reduces IT operations effort."

"Patching is the main feature because SCCM is made to control the entire environment without manually interpreting. So it is good to use for patching."

More Microsoft Configuration Manager pros

Cons

"No option to do end-to-en macOS management. Slow implementation of policies."

"The most significant challenge is reporting and monitoring. The reporting accuracy for deploying applications and all aspects of Intune needs to be improved."

"Microsoft Intune needs to improve the initial login process."

"Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges."

"I also hope the cost of Remote Help will decrease because it's a much-needed Intune function."

"We've faced significant pushback with Copilot as our clients aren't seeing a favorable cost-benefit analysis."

"We haven't really gone through all the features of Intune. We are just discovering them. Every day, we see a new feature that we want to apply, but what will be great for Intune is to be able to deploy apps in a simple fashion. We should be able to easily install various apps on the Windows platform, iOS, and Android. Currently, we have to write some scripts. It's not as straightforward as we would like it to be. It should be simplified so that we can do it just with three clicks—next, next, finish—without needing to write a script."

"The synchronization of devices takes a significant amount of time, between 15 minutes and two hours. Microsoft should work on reducing this sync time to improve efficiency."

More Microsoft Intune cons

"I believe there could be new features in terms of the latest technology."

"I would like to see more device supported features, mostly on the new brands and models coming in. For any new version or model, it should be supported by the tool, especially the newest versions. For example, the newest devices, like Aruba Wireless, and routers need support from the tool."

"For customized compliance, it takes some effort to implement things. If the device configuration is quite complex, then you have to do quite number of customizations in the DNA tool for out-of-the-box compliance. These regular expressions have to be modified based on the requirements of the compliance."

"There could be automated processes to retrieve the CVS and create a compliance tool."

"It is tedious to scale the solution."

"I'd like to be able to get more devices into compliance with standards, but that means running additional rule sets and that takes time."

"BMC TrueSight Network Automation can improve by having a better UI. The overall quality of the UI could be better."

"We've been working with BMC support in various ways such as to allow for the high-availability components to the TSIMs to work together. There have been issues there. We've seen randomness in how other pieces of the software work. Integration with the Presentation Server and the TSIMs has been a challenge. The ports that are required for HA to be utilized were not clearly documented anywhere. In fact, they still aren't documented online anywhere, even though we managed to pull it out of some of their support people."

More BMC TrueSight Network Automation cons

"Microsoft Endpoint Configuration Manager could improve the integration."

"The solution can be improved by speeding up the synchronizing of the policies on the devices."

"The product needs to improve scalability."

"The tool's deployment is difficult. Microsoft needs to improve documentation with videos."

"The solution is crowded with information."

"It would be nice to have everything in one place. Now they have Intune for the desktops and SCCM to handle their servers."

"Regarding this, I'd like to mention the agent situation. When the agent on an end-user device is not functioning correctly, it can be quite problematic. It would be highly beneficial if there were a self-healing mechanism in place. Essentially, if the agent becomes corrupted or encounters issues, it should be able to rectify itself autonomously. This is particularly critical because, in order to utilize a tool like MECM (assuming you're referring to Microsoft System Center Configuration Manager), we need to deploy agents, known as AsMs, on all the devices we use, such as Windows 10 or Windows Server. Sometimes, when we deploy configurations or updates, they don't apply properly due to agent issues. This issue has been present since we began using MECM around 23 years ago. Unfortunately, there is currently no built-in mechanism for the agent to detect its own problems and initiate self-repair. Microsoft doesn’t have any feature to scan vulnerabilities and hence, they could include those."

"The solution is a bit heavy on the sources such as RAM or CPU and the software needs to be a bit lighter."

More Microsoft Configuration Manager cons

Pricing and Cost Advice

"Microsoft Intune is available for individual purchase at a low per-device cost."

"Previously the price was $4 per month per user. Now it's $2.25 per user per month."

"It's monthly for us, but it's built into the license cost that we pay our IT each month. It's maybe 129 Kroner per head, which translates to £10. There are some additional costs. Our IT had to set up and configure their own server, so there is an extra cost for that, but I'm not sure what that costs."

"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."

"We are partners, so we receive some discount. However, from the customer's perspective, Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors."

"The cost is handled through our Office 365 license, so I have yet to be able to compare it directly with other tools in its class."

"There is a license required to use this solution. However, it was part of a bundle package. Microsoft Intune is far less expensive than other solutions, such as Workspace ONE."

"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."

More Microsoft Intune pricing and cost advice

"The solution is worth the price."

"The solution is more costly than the other competitors."

"There's a fee for the licenses themselves, per contract, and then we have a yearly licensing fee that's many thousands of dollars. But that's not just for TrueSight, that's also for support for ITSM, Atrium Orchestrator, BBNA, and other BMC tools in the environment."

"Overall, I think it's fine. It's pretty much in-line because there are ways to offset it with the Office 365 licensing."

"We use the tool's free license. It is expensive."

"Pricing is negotiable with Microsoft, depending upon which of their packages you choose."

"The solution is expensive. Microsoft Configuration Manager would likely be considered high-priced for small businesses because they may not fully utilize all of its features and capabilities."

"The price is competitive and reasonable."

"Pricing and licensing are horrible. You have to not look at dollar value to use SCCM. It's super-duper expensive but it works. The acquisition cost is expensive, it's labor-intensive. But it works."

"Along with buying a license for MECM, we also have to buy a service called CMG (Cloud Management Gateway) which is a virtual machine in the cloud with which you can link your MECM to the Azure tenant so as to manage teleworkers."

"We have a support license from Microsoft Endpoint Configuration Manager and the overall price of the solution is reasonable."

More Microsoft Configuration Manager pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

20%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Financial Services Firm

20%

Computer Software Company

19%

Comms Service Provider

14%

Government

Financial Services Firm

13%

Computer Software Company

11%

Government

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

What do you like most about BMC TrueSight Network Automation?

The compliance management, patching, and OS upgrades are useful features.

What is your experience regarding pricing and costs for BMC TrueSight Network Automation?

The product is expensive. I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.

What needs improvement with BMC TrueSight Network Automation?

The solution could have cheap pricing along with a simple deployment process.

How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?

Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that ...

How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?

ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. Wh...

What do you like most about SCCM?

One of the standout features of SCCM is its application management capabilities. It allows us to create packages effi...

Jamf Pro vs Microsoft Intune

Comparisons

Compared 13% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 9% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 8% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 6% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

More Microsoft Intune Competitors

OpenText Network Automation vs BMC TrueSight Network Automation

Compared 52% of the time

BMC TrueSight Server Automation vs BMC TrueSight Network Automation

Compared 48% of the time

More BMC TrueSight Network Automation Competitors

Red Hat Ansible Automation Platform vs Microsoft Configuration Manager

Compared 13% of the time

ManageEngine Endpoint Central vs Microsoft Configuration Manager

Compared 13% of the time

Tanium vs Microsoft Configuration Manager

Compared 8% of the time

BigFix vs Microsoft Configuration Manager

Compared 5% of the time

Datto Remote Monitoring and Management vs Microsoft Configuration Manager

Compared 2% of the time

More Microsoft Configuration Manager Competitors

Product Reports

Microsoft Intune

Download Microsoft Intune product report

BMC TrueSight Network Automation

Download BMC TrueSight Network Automation product report

Microsoft Configuration Manager

Download Microsoft Configuration Manager product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

BMC TrueSight Automation for Networks, TrueSight Automation for Networks, TrueSight Network Automation, BladeLogic Network Automation

Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM )

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Network automation and management software reduces network outages and downtime by automating configuration, change and compliance processes. Organizations depend on high performance across their network to keep the business running at peak efficiency but new security threats make it hard for network administrators to keep pace with the demands for new services and safeguard the health of the network.

BMC

Microsoft Configuration Manager helps IT manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving employees access to corporate applications on the devices that they choose. When Configuration Manager is integrated with Microsoft Intune, you can manage corporate-connected PCs and Macs along with cloud-based mobile devices running Windows, iOS, and Android, all from a single management console.

New features of Configuration Manager, such as the support of Windows 10 in-place upgrade, co-management with Microsoft Intune, Windows 10 and Microsoft 365 Apps for enterprise Servicing Dashboard, integration with Windows Update for Business, and more make deploying and managing Windows easier than ever before.

Microsoft

Sample Customers

Mitchells and Buzzers, Callaway

SAP

Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad

BMC TrueSight Network Automation vs. Microsoft Configuration Manager