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BMC Remedy vs Vyapin Microsoft 365 Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Remedy
Ranking in License Management
1st
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
34
Ranking in other categories
IT Asset Management (5th)
Vyapin Microsoft 365 Manager
Ranking in License Management
10th
Average Rating
9.0
Reviews Sentiment
8.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the License Management category, the mindshare of BMC Remedy is 13.2%, up from 13.1% compared to the previous year. The mindshare of Vyapin Microsoft 365 Manager is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
License Management
 

Featured Reviews

ArbenKlaiqi - PeerSpot reviewer
Impact modeling boosts service mapping efficiency with great technical support
The biggest benefit in my area is impact modeling. Impact modeling helps to map a service that has different applications in it, with those applications having interdependencies with each other. When changes, incidents, problems, and so on occur, it will show exactly where the issue is, helping you to find the root cause much faster. This helps all organizations reduce their mean time to resolution.
PP
A highly stable solution that provides good authentication security and monitoring
The most valuable feature of Vyapin Microsoft 365 Manager is its configuration. The solution provides good authentication security and monitoring The solution’s interface could be improved. I have been using Vyapin Microsoft 365 Manager for three years. I rate the solution a nine out of ten for…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It includes features for automation, such as smart reporting capabilities."
"It has some good features for tracking. They also have a cloud and a mobile access feature."
"It will simplify handling tasks by providing shortcuts and automating the generation of requests and tickets, including their categorization."
"BMC Remedy is very stable and scalable, making it a valuable tool for our support team."
"This product is good because it allows us to receive proper responses to business emails anywhere and anytime. It helps in effective communication with employees. The solution is stable. The product is scalable. The initial setup is straightforward. I recommend BMC Remedy, especially for its automation capabilities."
"The most valuable feature of the solution includes all of its components since they act as the authentication system of the product."
"The solution's technical support is good."
"The most valuable BMC Remedy Asset Management are the dashboards and reports for the CIO."
"The most valuable feature of Vyapin Microsoft 365 Manager is its configuration."
 

Cons

"BMC works through intermediaries or vendors for support, so you don't always interact with BMC directly. The quality can vary depending on the specific vendor."
"There is room for improvement in terms of support."
"I would like to have more customized reporting because the management team loves customized reports with graphs."
"BMC Remedy's change management module needs enhancement."
"The upgrade process could be better. It would be a good improvement."
"The initial setup of BMC Remedy Asset Management was complex."
"The product's scalability is one area with certain shortcomings that need to be considered for improvement."
"BMC Remedy Asset Management could improve by adding intuitive dashboards."
"The solution’s interface could be improved."
 

Pricing and Cost Advice

"BMC Remedy is worth its price."
"I find the pricing to be reasonable."
"The product is costly. On one to ten points, where one is cheap and ten is expensive, I rate the product's price as nine."
"The pricing is on the expensive side."
"The pricing is in-between. It's not too cheap, and it's not too expensive. For a large organization, it's worth it. But for a smaller one, it might be a bit costly."
"It is an expensive tool."
"With the product, you can either go for a yearly or a perpetual licensing model."
"BMC no longer sells Remedy separately. They've transitioned to selling the BMC Helix platform. Remedy itself is nearing end-of-support."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
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861,803 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
13%
Government
11%
Educational Organization
11%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with BMC Remedy Asset Management?
If we migrate to the cloud, the Software as a Service version's price is very high. The return on investment is very small in our case. We want integration with Microsoft Teams ( /products/microsof...
What is your primary use case for BMC Remedy Asset Management?
BMC Remedy ( /products/bmc-remedy-18153-reviews ) is very important in our IT service management processes. I use it for support with around 38 technical staff and 1,400 people.
What do you like most about BMC Remedy Asset Management?
The service management features are beneficial – very good.
What do you like most about Vyapin Microsoft 365 Manager?
The most valuable feature of Vyapin Microsoft 365 Manager is its configuration.
What is your experience regarding pricing and costs for Vyapin Microsoft 365 Manager?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten.
 

Comparisons

No data available
 

Also Known As

Remedy Asset Management
No data available
 

Overview

 

Sample Customers

Scripps Networks
Information Not Available
Find out what your peers are saying about BMC, IFS, Flexera and others in License Management. Updated: July 2025.
861,803 professionals have used our research since 2012.