We performed a comparison between BMC Remedy and IBM Tivoli Asset Management for IT based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management."It's an exceptionally robust and seamlessly integrated solution that has greatly facilitated our operations."
"The incident management console is available out of the box."
"This product is good because it allows us to receive proper responses to business emails anywhere and anytime. It helps in effective communication with employees. The solution is stable. The product is scalable. The initial setup is straightforward. I recommend BMC Remedy, especially for its automation capabilities."
"BMC Remedy Asset Management is pretty easy for quite a lot of functions."
"There are a lot of features a customer can use. It’s an existing concept of asset management. One feature is the ability to create tickets for various computer systems, VPN defenses, sites, regions, or customers."
"The most valuable feature of BMC Remedy is to take administrative access of a user."
"The solution is extremely user-friendly."
"It has some good features for tracking. They also have a cloud and a mobile access feature."
"IBM Tivoli Asset Management for IT is a user-friendly solution that has a good user interface."
"There are issues from a product functionality perspective."
"One area that requires improvement is the prevention of duplicates or data inconsistencies in the system."
"The product's scalability is one area with certain shortcomings that need to be considered for improvement."
"The solution must be flexible."
"Continuous improvement is recommended."
"BMC Remedy's change management module needs enhancement."
"Integration and deployment could be better. It could be easier and faster to integrate and deploy. It would also help if we could have a 360-degree view. It would be better if they changed it to a SaaS type of offering, which is becoming the standard."
"There is room for improvement in terms of support."
"The solution’s initial setup is complex and technical support is not good enough."
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BMC Remedy is ranked 5th in IT Asset Management with 20 reviews while IBM Tivoli Asset Management for IT is ranked 17th in IT Asset Management with 1 review. BMC Remedy is rated 8.2, while IBM Tivoli Asset Management for IT is rated 7.0. The top reviewer of BMC Remedy writes "Great CMDB design, helpful technical support, and great features". On the other hand, the top reviewer of IBM Tivoli Asset Management for IT writes "A user-friendly solution that has a good user interface, but its technical support is not good enough". BMC Remedy is most compared with ServiceNow, BMC Helix Discovery, Snow License Manager, Qualys VMDR and BMC Track-It!, whereas IBM Tivoli Asset Management for IT is most compared with ServiceNow, Microsoft Configuration Manager and BigFix.
See our list of best IT Asset Management vendors and best License Management vendors.
We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
