We performed a comparison between BMC Helix Monitor and OPS/MVS Automation Intelligence based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The service operations monitoring features are valuable."
"The most valuable feature of the solution stems from the fact that BMC Helix Monitor is an agentless tool, because of which you don't need to deploy agents on each and every system in your IT environment."
"It is evolving more and more into artificial intelligence."
"The documentation is simple, easy to follow, and use. A limited, first-time systems programmer can do it, in that it is out-of-the-box almost functional."
"It alerts the operators when it is time to repair the communications and the IPLs."
"I can and interrupt what's going on, bring a job down if I need to, and bring it back up."
"The performance of it is beyond exceptional. It is probably one of the best products that I have ever worked with. It is easy to use, comprehensive, and can perform almost any task you need it to."
"Once automatic IPL has been defined, anyone can perform an IPL with very little intervention. We know that all of the components will be started correctly."
"Their technical support is incredible, immediately responsive, and even if it is not updated to Level 2 support sometimes, they chip in providing more detailed answers and options to fix the problem."
"Valuable features include: SSM, which provides for orderly startup and shutdown; OPSLOG, which enables filtering by message-id, and/or jobname(s); Rules, as OPS/REXX interface streamlines deployment, interfaces easily with JES2 and z/OS."
"Because we can define complex commands, the training of new operators is quicker. We can also put checks in place, that will prevent user errors."
"The product must provide more information and dashboards."
"The initial setup of the solution is complex."
"The solution's GUI and some patching-related information are areas with shortcomings where enhancements are needed, though I believe they are areas that fall under BMC's roadmap for the future."
"The reason sometimes it is not stable, we do not have the expertise to write the script."
"The further expansion of the mainframe teamcenter interface. Also, the web services support is something that I am looking into."
"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."
"Scalability is zero. It cannot be scaled because of its age."
"The GUI interface could be improved, but that is coming. They are working on that."
"Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."
"It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it."
"Some of the command sequences are too long."
Earn 20 points
BMC Helix Monitor is ranked 6th in Event Monitoring with 3 reviews while OPS/MVS Automation Intelligence is ranked 14th in Event Monitoring. BMC Helix Monitor is rated 9.6, while OPS/MVS Automation Intelligence is rated 9.4. The top reviewer of BMC Helix Monitor writes "The product is a top-rated monitoring tool, but it needs to improve its pricing and ease of use". On the other hand, the top reviewer of OPS/MVS Automation Intelligence writes "The ability to use command rules is great when our operators have repetitive tasks, but we'd like to automate off of different highlighted messages without actually knowing what the message is". BMC Helix Monitor is most compared with BMC TrueSight Operations Management, OpsRamp, ServiceNow IT Operations Management and OpenText Operations Bridge, whereas OPS/MVS Automation Intelligence is most compared with BMC MainView, BMC TrueSight Operations Management, IBM Tivoli OMEGAMON and SCOM. See our BMC Helix Monitor vs. OPS/MVS Automation Intelligence report.
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