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BMC Helix CMDB vs Faddom comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Helix CMDB
Ranking in Configuration Management Databases
6th
Average Rating
9.2
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Faddom
Ranking in Configuration Management Databases
7th
Average Rating
0.0
Reviews Sentiment
7.3
Number of Reviews
0
Ranking in other categories
Migration Tools (25th), Cloud Migration (42nd), IT Asset Management (18th), IT Service Management (ITSM) (51st), Data Center Infrastructure Management (27th)
 

Mindshare comparison

As of November 2026, in the Configuration Management Databases category, the mindshare of BMC Helix CMDB is 9.4%, up from 8.9% compared to the previous year. The mindshare of Faddom is 13.0%, up from 10.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Databases Mindshare Distribution
ProductMindshare (%)
BMC Helix CMDB9.4%
Faddom13.0%
Other77.6%
Configuration Management Databases
 

Featured Reviews

Yousef Bayari - PeerSpot reviewer
ITSM Consultant at Smart IT Service
Serves as a repository for storing configuration items, encompassing both physical and logical entities
The main feature is the relational model database, where you define relationships between CIs. Being able to establish CI relationships and building a service model is a key aspect of CMDB. Additionally, the traditional features of asset management, such as tracking assets through attributes, location, and ownership (both organizational and individual), are also part of it. On top of these, the CI model, which handles relationships and service models, is pivotal.
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Comms Service Provider
10%
Computer Software Company
9%
Manufacturing Company
7%
Manufacturing Company
13%
Construction Company
8%
Government
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise5
No data available
 

Comparisons

 

Also Known As

Atrium CMDB
No data available
 

Overview

 

Sample Customers

Brookfield
Coca-Cola, Paradigm, Hancock Whitney, MetroBank, NetApp, Verisk, Lake County of Florida, City of Portsmouth, NRG, Florida Department of Transportation, Synlab, UCLA, Lightricks, SolarEdge, Ituran, Risco Group, Pepsi Bottling Ventures, Nutanix, VMware, CDW, Matrix, Ascendion, SHI, E-Plus, Accenture, Fujitsu, Kyndryl, Zanaris
Find out what your peers are saying about Device42, ServiceNow, OpenText and others in Configuration Management Databases. Updated: October 2026.
920,223 professionals have used our research since 2012.