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BMC Helix Automation Console vs ESET Cloud Apps Protection comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Ranking in Vulnerability Management
11th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
43
Ranking in other categories
Container Security (12th), Cloud Workload Protection Platforms (CWPP) (8th), Cloud Security Posture Management (CSPM) (8th), SaaS Security Posture Management (SSPM) (2nd), Cloud-Native Application Protection Platforms (CNAPP) (7th)
BMC Helix Automation Console
Ranking in Vulnerability Management
56th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ESET Cloud Apps Protection
Ranking in Vulnerability Management
71st
Average Rating
9.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Email Security (45th), Patch Management (23rd)
 

Mindshare comparison

As of August 2026, in the Vulnerability Management category, the mindshare of Qualys TotalCloud is 1.2%, up from 1.0% compared to the previous year. The mindshare of BMC Helix Automation Console is 0.9%, up from 0.2% compared to the previous year. The mindshare of ESET Cloud Apps Protection is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Qualys TotalCloud1.2%
BMC Helix Automation Console0.9%
ESET Cloud Apps Protection0.5%
Other97.4%
Vulnerability Management
 

Featured Reviews

RO
IT Security Expert at Alior Bank S.A.
Unified risk scoring has improved our cloud visibility and simplifies remediation priorities
Qualys TotalCloud provides unified vulnerability and threat assessment across both IAS and SaaS. This solution provides a single prioritized view of risk, which helps reduce the work I would have to do. We are no longer based on CVSS; we are based on Qualys risk scoring, which is based on CVSS plus internal findings made by Qualys, and then assigns its own score. The TruRisk insight feature has found a small number of assets with high vulnerability scores, though I am cautious since some information is classified. Qualys TotalCloud has positively impacted our bank's performance, and we have definitely seen benefits after implementing this solution.
ShashiGupta - PeerSpot reviewer
Soo at a manufacturing company with 10,001+ employees
Reasonably Priced
In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization. Currently, the process involves navigating through multiple layers of custom and staging forms, which can be cumbersome and time-consuming. Another aspect to consider is the foundation data provided out of the box, particularly regarding categorization and its associated values. This foundational data may only sometimes meet the mark, as organizations often require more flexibility to tailor it to their needs. Discovering hardware, for instance, can lead to different category processing needs, with certain layers providing minimal benefits. The challenge lies in the inability to directly specify servers, hardware, software, and their respective details, highlighting a need for improvement in this area. As per the current state of the Helix product, it has seen some resolution to issues but still faces challenges when adding more attributes. It can lead to restrictions, particularly with the progressive view page, limiting flexibility in certain cases. While benefits can be gained in other aspects, such drawbacks are common. Improvements are necessary to enhance flexibility in this regard. Exploring alternative solutions like containerization or cloud services may offer opportunities for optimization, requiring careful consideration due to the complexity involved. I'm still determining the current strategy. While there have been improvements in the latest version, there's still a need for further enhancements in an extended version. Additionally, stakeholders, including manufacturing companies, emphasize the importance of fine-tuning performance for the Helix product. The search functionality remains problematic, often taking more than 15 seconds, undermining reliability.
LA
Team Manager at JJ soluciones
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The platform's unified view of the organization proves particularly valuable for leadership team meetings."
"Qualys TotalCloud's most valuable feature is its ability to link clusters of assets, providing a clear model of deployments, vulnerabilities, and statuses."
"Qualys TotalCloud's most valuable features are its cloud security posture management, Kubernetes, and container security capabilities."
"The dashboards are particularly valuable as they offer a comprehensive view of the environment, highlighting any misconfigurations."
"I would recommend Qualys TotalCloud to other users because it is cost-efficient and has a good return on investment."
"TruRisk Insights is the most important innovation they've released this year."
"I appreciate TotalCloud's real-time protection and remediation features. The remediation options include automated one-click remedies and custom changes that help manage vulnerabilities efficiently."
"By integrating TotalCloud, we have significantly reduced vulnerabilities in our deployment pipeline."
"Takes reports from other vulnerabilities."
"It's reasonably priced."
"In terms of scalability, I can only tell you my experience from our clients: I had Remedy installed, and then we installed Discovery, two months ago we installed Server Automation and we've now completed the installation with Vulnerability Management, and everything is inter-operational, it's all automated now, and our customers are happy."
"It's a trustworthy solution that is easy to learn."
"We are close to having 99% or 98% detection."
"The most valuable features are the precision of detection and the level of customization of the policy."
 

Cons

"In a future release, I suggest that zero-day vulnerabilities should be predicted in advance using AI technologies. The system is not 100% secure yet, so proactive threat hunting could be enhanced to be more proactive than the current system."
"There is a lack of data segregation according to criticality or inventory."
"Regarding improvements to Qualys TotalCloud, I suggest that user navigation can be enhanced because initially, many users found it complicated and had trouble understanding the platform due to information being spread across multiple tabs."
"The cost of Qualys TotalCloud is high and could be more competitive."
"One of the things that could be improved is the alerts. Qualys is a fantastic tool, especially with the TruRisk feature, but one challenge that most leaders face involves alert fatigue."
"Qualys TotalCloud needs to enhance its scanning capabilities in the IP domain, as it currently lacks the functionality to resolve IPs to their corresponding domain names."
"The downside is only in container security, but it has not been a long time since they introduced these models."
"Qualys TotalCloud needs to improve its accuracy for non-Windows operating systems."
"No third-party applications or integrations with additional software solutions."
"In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization."
"With BMC I'd like to see the ability to integrate with other software."
"It's not easy for an admin to check and decide if the email is good or not."
"The specific domain file for Apache needs to be well-defined."
 

Pricing and Cost Advice

"Qualys TotalCloud is cost-efficient and was selected for its value compared to other products."
"Qualys TotalCloud is expensive."
"As a middle management member, I do not have direct pricing knowledge, but based on the knowledge from our meetings, its pricing is competitive."
"TotalCloud's price is about right where I would expect it to be."
"While Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive and may soon be considered overpriced."
"Qualys TotalCloud offers cost-effective licensing flexibility."
"The pricing for TotalCloud is attractive and competitive in the market. Given the features, especially the dashboard, I have no concerns regarding pricing."
"Qualys TotalCloud is expensive, but it offers a premier solution with no headaches."
Information not available
"The solution provides affordable pricing for medium sized industries."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Comms Service Provider
12%
Outsourcing Company
11%
Financial Services Firm
10%
Construction Company
22%
Financial Services Firm
17%
Comms Service Provider
15%
Insurance Company
6%
Construction Company
14%
Comms Service Provider
14%
Computer Software Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise5
Large Enterprise31
No data available
No data available
 

Questions from the Community

What needs improvement with Qualys TotalCloud?
To be totally honest, I do not have any best features because I have had a bad experience using this tool, especially...
What is your primary use case for Qualys TotalCloud?
My main use case for Qualys TotalCloud is vulnerability management and exposure management. I use this tool to evalua...
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Also Known As

Qualys TotalCloud with FlexScan
TrueSight Vulnerability Management, SecOps Response Service, BladeLogic Threat Director, BMC Helix Remediate
ESET Mail Security
 

Overview

 

Sample Customers

Information Not Available
Online Business Systems
Information Not Available
Find out what your peers are saying about BMC Helix Automation Console vs. ESET Cloud Apps Protection and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.