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BMC Helix Automation Console vs Claroty Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Helix Automation Console
Ranking in Vulnerability Management
50th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Claroty Platform
Ranking in Vulnerability Management
22nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
16
Ranking in other categories
Remote Access (8th), Operational Technology (OT) Security (2nd), Cyber-Physical Systems Protection (2nd)
 

Mindshare comparison

As of March 2026, in the Vulnerability Management category, the mindshare of BMC Helix Automation Console is 0.9%, up from 0.1% compared to the previous year. The mindshare of Claroty Platform is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Claroty Platform0.8%
BMC Helix Automation Console0.9%
Other98.3%
Vulnerability Management
 

Featured Reviews

ShashiGupta - PeerSpot reviewer
Soo at a manufacturing company with 10,001+ employees
Reasonably Priced
In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization. Currently, the process involves navigating through multiple layers of custom and staging forms, which can be cumbersome and time-consuming. Another aspect to consider is the foundation data provided out of the box, particularly regarding categorization and its associated values. This foundational data may only sometimes meet the mark, as organizations often require more flexibility to tailor it to their needs. Discovering hardware, for instance, can lead to different category processing needs, with certain layers providing minimal benefits. The challenge lies in the inability to directly specify servers, hardware, software, and their respective details, highlighting a need for improvement in this area. As per the current state of the Helix product, it has seen some resolution to issues but still faces challenges when adding more attributes. It can lead to restrictions, particularly with the progressive view page, limiting flexibility in certain cases. While benefits can be gained in other aspects, such drawbacks are common. Improvements are necessary to enhance flexibility in this regard. Exploring alternative solutions like containerization or cloud services may offer opportunities for optimization, requiring careful consideration due to the complexity involved. I'm still determining the current strategy. While there have been improvements in the latest version, there's still a need for further enhancements in an extended version. Additionally, stakeholders, including manufacturing companies, emphasize the importance of fine-tuning performance for the Helix product. The search functionality remains problematic, often taking more than 15 seconds, undermining reliability.
AP
Senior Consultant at Payatu
Passive scanning excels and support proves invaluable
Regarding the cons of the Claroty Platform, it is not about the deployment, but rather the identification. The Claroty Platform becomes too noisy when it gives numerous CVEs related to vendor match. Sometimes, these CVEs are not actually related to the device in the firmware at the site. The Claroty Platform identifies effectively but sometimes identifies many CVEs which might not be the actual issue in certain scenarios.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In terms of scalability, I can only tell you my experience from our clients: I had Remedy installed, and then we installed Discovery, two months ago we installed Server Automation and we've now completed the installation with Vulnerability Management, and everything is inter-operational, it's all automated now, and our customers are happy."
"It's reasonably priced."
"Takes reports from other vulnerabilities."
"The solution's most valuable feature is the map, which shows everything that is connected and communicates with each other."
"The solution's asset management is really great compared to Dragos or Nozomi."
"Customer service is number one and the best."
"The platform ensures security without imposing significant delays, boosts productivity, and allows secure remote access to engineers through advanced methods while providing seamless integration with legacy systems and supporting both passive and active reconnaissance."
"The main advantage of Claroty, when compared to its competitors, is integrated secure remote access."
"The solution offers comprehensive tools that greatly enhance your IT operations if implemented correctly."
"Their SRA solution, the Secure Remote Access solution, is very useful for industrial environments."
"The product helps mitigate potential threats, especially if its users have signature rules. The product also provides alerts."
 

Cons

"No third-party applications or integrations with additional software solutions."
"With BMC I'd like to see the ability to integrate with other software."
"In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization."
"If more AI features could be included with the Clarity solution, it would be feasible for everybody."
"Claroty Platform only gives the vulnerabilities based on the make and model of the devices, so it doesn't provide any resolution or any detailed explanation of how one can resolve such issues."
"The product's integration capabilities are an area of concern where improvements are required."
"There is room for improvement in the user interface to make it more vibrant and interactive, similar to IT tools."
"Occasionally, I face a login problem despite entering the correct password."
"The product could be improved in terms of user interface design."
"There should be AI security solutions implemented."
"There are a few protocols that Claroty doesn't currently support."
 

Pricing and Cost Advice

Information not available
"It's a bit expensive compared to other solutions."
"The tool is quite expensive."
"The licensing for physical devices is cheap, but the software version is expensive. The software version costs around 26-28 dollars. I was surprised and even double-checked. It was shocking."
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Top Industries

By visitors reading reviews
Construction Company
15%
Financial Services Firm
14%
Comms Service Provider
12%
Insurance Company
8%
Manufacturing Company
15%
Energy/Utilities Company
10%
Computer Software Company
8%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise11
 

Questions from the Community

What is your experience regarding pricing and costs for BMC Helix Remediate?
If you want to install or consume this BMC product, licensing cost is one factor, but the facility features you will get are another. Indeed, there is a benefit to consider. Managing the product be...
What needs improvement with BMC Helix Remediate?
In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization. Currently, the process involves navigating through multiple la...
What needs improvement with Claroty Platform?
Regarding the cons of the Claroty Platform, it is not about the deployment, but rather the identification. The Claroty Platform becomes too noisy when it gives numerous CVEs related to vendor match...
What is your primary use case for Claroty Platform?
My clients are using the Claroty Platform for asset identification, finding CVEs and threat intel. I am aware of the continuous threat detection feature of the Claroty Platform, and even if it is g...
What advice do you have for others considering Claroty Platform?
I am using the Claroty Platform but not using Armis. They might be able to integrate AI into the Claroty Platform when they are creating attack vectors. I have had a very good experience with the C...
 

Also Known As

TrueSight Vulnerability Management, SecOps Response Service, BladeLogic Threat Director, BMC Helix Remediate
No data available
 

Overview

 

Sample Customers

Online Business Systems
Rockwell Automation
Find out what your peers are saying about BMC Helix Automation Console vs. Claroty Platform and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.