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BMC Helix Automation Console vs Claroty Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Ranking in Vulnerability Management
11th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
39
Ranking in other categories
Container Security (11th), Cloud Workload Protection Platforms (CWPP) (7th), Cloud Security Posture Management (CSPM) (8th), SaaS Security Posture Management (SSPM) (1st), Cloud-Native Application Protection Platforms (CNAPP) (6th)
BMC Helix Automation Console
Ranking in Vulnerability Management
55th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Claroty Platform
Ranking in Vulnerability Management
23rd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
18
Ranking in other categories
Remote Access (9th), Operational Technology (OT) Security (2nd), Cyber-Physical Systems Protection (2nd), Secure Remote Access (1st)
 

Mindshare comparison

As of July 2026, in the Vulnerability Management category, the mindshare of Qualys TotalCloud is 1.1%, up from 1.0% compared to the previous year. The mindshare of BMC Helix Automation Console is 0.9%, up from 0.1% compared to the previous year. The mindshare of Claroty Platform is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Qualys TotalCloud1.1%
Claroty Platform0.7%
BMC Helix Automation Console0.9%
Other97.3%
Vulnerability Management
 

Featured Reviews

RO
IT Security Expert at Alior Bank S.A.
Unified risk scoring has improved our cloud visibility and simplifies remediation priorities
Qualys TotalCloud provides unified vulnerability and threat assessment across both IAS and SaaS. This solution provides a single prioritized view of risk, which helps reduce the work I would have to do. We are no longer based on CVSS; we are based on Qualys risk scoring, which is based on CVSS plus internal findings made by Qualys, and then assigns its own score. The TruRisk insight feature has found a small number of assets with high vulnerability scores, though I am cautious since some information is classified. Qualys TotalCloud has positively impacted our bank's performance, and we have definitely seen benefits after implementing this solution.
ShashiGupta - PeerSpot reviewer
Soo at a manufacturing company with 10,001+ employees
Reasonably Priced
In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization. Currently, the process involves navigating through multiple layers of custom and staging forms, which can be cumbersome and time-consuming. Another aspect to consider is the foundation data provided out of the box, particularly regarding categorization and its associated values. This foundational data may only sometimes meet the mark, as organizations often require more flexibility to tailor it to their needs. Discovering hardware, for instance, can lead to different category processing needs, with certain layers providing minimal benefits. The challenge lies in the inability to directly specify servers, hardware, software, and their respective details, highlighting a need for improvement in this area. As per the current state of the Helix product, it has seen some resolution to issues but still faces challenges when adding more attributes. It can lead to restrictions, particularly with the progressive view page, limiting flexibility in certain cases. While benefits can be gained in other aspects, such drawbacks are common. Improvements are necessary to enhance flexibility in this regard. Exploring alternative solutions like containerization or cloud services may offer opportunities for optimization, requiring careful consideration due to the complexity involved. I'm still determining the current strategy. While there have been improvements in the latest version, there's still a need for further enhancements in an extended version. Additionally, stakeholders, including manufacturing companies, emphasize the importance of fine-tuning performance for the Helix product. The search functionality remains problematic, often taking more than 15 seconds, undermining reliability.
TarunKumar11 - PeerSpot reviewer
Global Leadership Council at a tech company with 10,001+ employees
Improved industrial asset visibility has transformed risk management and compliance monitoring
I think there are some areas of weaknesses in Claroty Platform. The pricing could improve, as some of the features require licensing tiers and therefore the pricing could be higher. Claroty Platform could benefit from simpler licensing and pricing structures. The executive dashboard can improve as well, and they can expand their third-party integration. Additionally, their predictive AI-driven recommendations can be improved. I think it does provide for very good behavior analysis through AI capabilities and risk prioritization, which is generally quite trustworthy. As the capability of AI enhances, I think it can provide for better risk recommendations. Claroty Platform can have a better and simpler licensing arrangement. Their third-party integrations can expand. They can have better executive dashboards and more AI-driven predictive risk recommendations. I would rate them an eight for these reasons. Dashboards, licensing, integrations, and AI-driven recommendations are areas for improvement. Probably one more to add is that they can have better and more enhanced automated remediation workflows.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a cloud-native app that integrates with both IaaS and SaaS. It seamlessly integrates with other platforms."
"Qualys TotalCloud provides a single, prioritized view of risk, reducing the workload associated with consolidating multiple sources for risk prioritization."
"One of the most valuable features of Qualys TotalCloud is FlexScan, which is specifically for internet-facing VMs. We found this feature to be very useful. It was a key differentiator for us."
"Qualys TotalCloud's most valuable feature is its agent versatility."
"I found the initial setup user-friendly."
"Qualys TotalCloud's most valuable feature is its ability to link clusters of assets, providing a clear model of deployments, vulnerabilities, and statuses."
"The platform's unified view of the organization proves particularly valuable for leadership team meetings."
"Qualys TotalCloud has improved our security posture."
"Takes reports from other vulnerabilities."
"In terms of scalability, I can only tell you my experience from our clients: I had Remedy installed, and then we installed Discovery, two months ago we installed Server Automation and we've now completed the installation with Vulnerability Management, and everything is inter-operational, it's all automated now, and our customers are happy."
"It's reasonably priced."
"Their SRA solution, the Secure Remote Access solution, is very useful for industrial environments."
"The solution offers comprehensive tools that greatly enhance your IT operations if implemented correctly."
"Customer service is number one and the best."
"Our different execution team is there to handle it, but overall, the product is pretty easy to deploy and integrate with the existing system."
"The platform ensures security without imposing significant delays, boosts productivity, and allows secure remote access to engineers through advanced methods while providing seamless integration with legacy systems and supporting both passive and active reconnaissance."
"The main advantage of Claroty, when compared to its competitors, is integrated secure remote access."
"I believe the two main aspects where Claroty stands out are their ability to provide a complete platform and their OT-specific focus."
"I appreciate the active coding, deep inspection of packages, and data retrieval. The tool covers information about assets and attack vectors, which I find superior to other tools. Based on alerts, I create reports detailing how an attacker can penetrate the plant, both externally and internally."
 

Cons

"Qualys TotalCloud needs to enhance its scanning capabilities in the IP domain, as it currently lacks the functionality to resolve IPs to their corresponding domain names."
"The cost of Qualys TotalCloud is high and could be more competitive."
"A feature improvement could be the inclusion of Windows OS support for container security, as it is currently only supported for Linux."
"I would appreciate additional integration options to connect Qualys TotalCloud with our other vulnerability management tools."
"The areas in the solution that have room for improvement include the UI/UX design, which should be improved, and they should integrate more artificial intelligence into the product."
"Regarding technical support from Qualys, they respond, but the response time can be too long. Sometimes we need to wait weeks for solutions to simple questions."
"I think Qualys TotalCloud needs to improve its handling of zero-day vulnerabilities and supply chain management because modern ransomware attacks not only target prime critical infrastructures but also the supply chain system."
"With the growing integration of AI, I would like Qualys to enhance its service offerings to better accommodate AI-related risks."
"No third-party applications or integrations with additional software solutions."
"In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization."
"With BMC I'd like to see the ability to integrate with other software."
"The pricing could improve, as some of the features require licensing tiers and therefore the pricing could be higher."
"There should be AI security solutions implemented."
"I've reported four bugs and three feature requests so far. The main area of focus should be on how attacks are detected. The attack vector information needs to be more detailed. For example, it's not enough to state that an SMB v1 version open can lead to a WannaCry attack. A more detailed explanation should help clients understand the various ways an attack could occur."
"The Claroty Platform becomes too noisy when it gives numerous CVEs related to vendor match. Sometimes, these CVEs are not actually related to the device in the firmware at the site."
"I think the only issue is that the hardware Claroty uses is expensive."
"There is room for improvement in the user interface to make it more vibrant and interactive, similar to IT tools. Improvements could also be made in the Secure Remote Access (SRA) user interaction and graphical representations of recordings."
"We face issues in the alert investigation area because it does not properly give the alert communication patterns."
"Introducing an AI chatbot to assist you when you have doubts could be beneficial."
 

Pricing and Cost Advice

"Its price seems higher compared to other tools, but it is worth it. If they could adjust the pricing and make it comparable with other tools, that would be great."
"While Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive and may soon be considered overpriced."
"Qualys TotalCloud is expensive, but it offers a premier solution with no headaches."
"The cost is high, but it meets our organizational needs."
"The pricing for TotalCloud is attractive and competitive in the market. Given the features, especially the dashboard, I have no concerns regarding pricing."
"Qualys TotalCloud offers cost-effective licensing flexibility."
"It isn't cheap, but it's reasonable. It helps us to manage things with very few resources."
"I am not sure about the pricing. From what I understand, it is a bit on the higher side, but I do not have the exact numbers."
Information not available
"It's a bit expensive compared to other solutions."
"The tool is quite expensive."
"The licensing for physical devices is cheap, but the software version is expensive. The software version costs around 26-28 dollars. I was surprised and even double-checked. It was shocking."
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
14%
Construction Company
8%
Comms Service Provider
7%
Financial Services Firm
20%
Construction Company
18%
Comms Service Provider
11%
Insurance Company
7%
Manufacturing Company
15%
Energy/Utilities Company
9%
Computer Software Company
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise29
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise13
 

Questions from the Community

What needs improvement with Qualys TotalCloud?
Areas that need improvement in every solution include the remediation part. The remediation steps should be simple en...
What is your primary use case for Qualys TotalCloud?
Our use case involves the assets that we have under cloud, the assets exposed to the internet, and the internal appli...
Ask a question
Earn 20 points
What needs improvement with Claroty Platform?
I think there are some areas of weaknesses in Claroty Platform. The pricing could improve, as some of the features re...
What is your primary use case for Claroty Platform?
I think a lack of visibility into industrial assets is the main use case for Claroty Platform. Claroty Platform is a ...
What advice do you have for others considering Claroty Platform?
Claroty Platform has impacted my organization positively by reducing cyber risk, by making the incident detection fas...
 

Also Known As

Qualys TotalCloud with FlexScan
TrueSight Vulnerability Management, SecOps Response Service, BladeLogic Threat Director, BMC Helix Remediate
No data available
 

Overview

 

Sample Customers

Information Not Available
Online Business Systems
Rockwell Automation
Find out what your peers are saying about BMC Helix Automation Console vs. Claroty Platform and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.