BMC FootPrints Service Core and OrbusInfinity compete in the IT service management space. OrbusInfinity seems to have the upper hand due to its comprehensive features and seamless integration capabilities.
Features: BMC FootPrints Service Core provides extensive customization options, efficient ticket management, and a solid reporting system. OrbusInfinity offers advanced analytics, seamless integration capabilities, and comprehensive documentation tools, making it ideal for complex environments.
Ease of Deployment and Customer Service: OrbusInfinity uses a cloud-based deployment model, allowing quick implementation and flexible access, with high-quality customer service. BMC FootPrints Service Core offers an on-premise deployment option with reliable support and assistance.
Pricing and ROI: BMC FootPrints Service Core is notable for its competitive pricing and lower initial setup costs, offering quicker ROI for small to medium-sized businesses. OrbusInfinity, while potentially pricier, promises a longer-term ROI through enhanced features and capabilities.
| Product | Market Share (%) |
|---|---|
| BMC FootPrints Service Core | 1.3% |
| OrbusInfinity | 0.9% |
| Other | 97.8% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 1 |
| Large Enterprise | 5 |
FootPrints Service Core integrates IT service and asset management for end-to-end business services, and it's easy to install, use, and support. With configurable capabilities that streamline service delivery, FootPrints improves customer satisfaction and IT's reputation with your business users.
OrbusInfinity helps transformation teams cut through the complexity of technology-driven change. Our dashboards and collaboration platform help you track, create and capture value for a better future.
With an intuitive interface, you can get the right info at the right time and make better, data-driven decisions.
Reduce redundant technology, identify cost drivers quickly and free up resources for innovation.
Full transparency and control enable stronger regulatory compliance leading to less risk and more certainty in your outcomes.
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