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LiveAssurance vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eG Enterprise
Ranking in IT Infrastructure Monitoring
43rd
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
21
Ranking in other categories
Application Performance Monitoring (APM) and Observability (45th), Network Monitoring Software (59th)
LiveAssurance
Ranking in IT Infrastructure Monitoring
35th
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of eG Enterprise is 0.9%, up from 0.6% compared to the previous year. The mindshare of LiveAssurance is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
LiveAssurance0.4%
eG Enterprise0.9%
Other98.7%
IT Infrastructure Monitoring
 

Featured Reviews

Jose Ramon Crespo - PeerSpot reviewer
Senior Enterprise Director at Towers IT
Utilize artificial intelligence for faster issue response and seamless ITSM integration
The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM services, providing a seamless alerting system for our customers.
Bob Stiles - PeerSpot reviewer
Cyber Security Architect Engineer at a financial services firm with 5,001-10,000 employees
Offers proactive issue detection through customized alerts enhances troubleshooting
We saw the benefits of BlueCat Infrastructure Assurance immediately after we deployed it. The enhanced analytics dashboard helps us prioritize troubleshooting. BlueCat Infrastructure Assurance detects potential issues and anomalies before they occur, provided we have set our thresholds. Without defined thresholds, the system may still identify problems, but we will only be alerted after the event. This proactive approach helps prevent issues rather than simply reacting to them. It provides diagnostic information to help with remediation. BlueCat Infrastructure Assurance significantly enhances our company's network stability by preventing outages. With over a hundred firewalls integrated into the system, it provides comprehensive monitoring and control, effectively minimizing potential downtime. BlueCat's solution has been instrumental in maintaining a highly reliable network environment, and its value in preventing disruptions is immeasurable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"Its ability to monitor failures and to restart a Windows service when it fails."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"User session details"
"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"The GUI is nicer than all the other graphical interfaces out there."
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"eG Enterprise has a single pane of glass for observability and monitoring."
"BlueCat's solution has been instrumental in maintaining a highly reliable network environment, and its value in preventing disruptions is immeasurable."
"Thanks to BlueCat, we have not experienced any downtime in the past two years."
"BlueCat Infrastructure Assurance provides excellent analytic capabilities for early problem detection, offering beneficial diagnostic information and actionable remediation steps."
"The most valuable aspects of BlueCat Infrastructure Assurance are remote commands, a core functionality for us, and automated remediation options."
"BlueCat Infrastructure Assurance's most valuable feature is its ability to analyze integrity and perform interrogations, providing alerts based on configurable thresholds."
 

Cons

"Their dashboards could use some improvement. The ability to customize them a bit more."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"would like to see improvements in the alarm display console."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"There should be more price flexibility to adapt to different kinds of customers. For small and medium businesses, eG Enterprise is usually too expensive."
"Considering that some of our junior engineers have limited coding expertise, incorporating features that assist in query construction or provide clear textual translations of code would be valuable."
"BlueCat Infrastructure Assurance does not support all network security devices."
"We would greatly benefit from expanded BlueCat integrations, particularly through a robust API ingestion system that allows for custom integrations with other systems. Ideally, this would include a user-friendly message queue system that facilitates communication between BlueCat and any external system via APIs."
"Considering that some of our junior engineers have limited coding expertise, incorporating features that assist in query construction or provide clear textual translations of code would be valuable."
"BlueCat Infrastructure Assurance does not support all network security devices."
 

Pricing and Cost Advice

"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
"eG Enterprise is much cheaper than the other products it competes with."
"The product is very cheap."
"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"They are aligned with other enterprise solutions."
"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."
"BlueCat Infrastructure Assurance meets our budget requirements."
"The pricing for BlueCat Infrastructure Assurance is fairly comparable."
"BlueCat Infrastructure Assurance is reasonably priced."
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Top Industries

By visitors reading reviews
Government
13%
Computer Software Company
11%
Financial Services Firm
11%
Retailer
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise10
No data available
 

Questions from the Community

Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What do you like most about eG Enterprise?
eG Enterprise has a single pane of glass for observability and monitoring.
What needs improvement with BlueCat Infrastructure Assurance (BCIA)?
BlueCat Infrastructure Assurance does not support all network security devices. We currently use BlueCat Infrastructure Assurance on-premises, but it lacks the AI capabilities that are becoming inc...
What is your primary use case for BlueCat Infrastructure Assurance (BCIA)?
My organization comprises a financial institution and a technology company. BlueCat Infrastructure Assurance, an internal service, helps accurately pinpoint issues within our systems.
 

Comparisons

 

Also Known As

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Overview

 

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
MasterCard, Bloomberg, Comcast, Office Depot, O'Reilly Auto Parts, Prudential, Wyndham Worldwide, iRobot, Leumi, Pelephone, Sheetz, Travelex
Find out what your peers are saying about LiveAssurance vs. eG Enterprise and other solutions. Updated: January 2026.
881,176 professionals have used our research since 2012.