We performed a comparison between Blue Prism and Tricentis RPA [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."We've started to use some of the new features such as translation, cognitive, and we are finding them useful. We are also finding API integrations very useful."
"Blue Prism MAPIEx and the Java Bridge are really great features provided for automating Java-based applications and for allowing mail to send and receive smoothly."
"All of the processes that we've automated have been completed successfully, and the bots are able to process them as expected."
"One of the most powerful features in Blue Prism is exception handling. It's one of the features that really differentiates it from other platforms."
"The multi-bot architecture is very flexible."
"The support is good."
"The technical support is very good."
"There are simple things you can put in place that help you understand workflow and how implementation acts."
"I like that it's user-friendly and easy for beginners to understand. It's not complex."
"Blue Prism is lagging in terms of artificial intelligence. There is no artificial intelligence in version 4 or 5, which most people are still using as far as I'm aware. To be fair, they do have AI in version 6. Still, it's lagging terribly. Blue Prism is the inventor of the name of the term "RPA," and it's disappointing to see they are sitting around... Cognitive learning, for example, where it can actually follow your movements on the screen, is not there in Blue Prism."
"If that bot is running 24/7, we have to allocate people 24/7, 24 hours a day. The cost of support can be quite high."
"There are many reasons why many companies don't go for Blue Prism. It is not open, and the community addition is not available. Blue Prism provides support through partnership. You need to do a partnership with them, which is a major disadvantage. You contact a Blue Prism team, and they will schedule a meeting with you. They will give you a demo and help you set up everything, whereas with UiPath and Automation Anywhere, you can try the community edition, and if it fits your needs, you simply buy a license for that. The initial setup of Blue Prism is complex. They simply provide a PDF or documentation for you to go through it, whereas, if you go with UiPath or Automation Anywhere, they have several videos and community support to guide you. The documentation of Blue Prism is static. They don't have any sort of videos or open forums. Other tools have got a lot of community support, but Blue Prism doesn't have that. Its training is also hard to attain, and they also don't provide any certification."
"The control room is still the desktop version, which restricts access. You can't really access it from anywhere."
"Blue Prism features two layers of documentation. If we could make it in one layer, then it would be easy to develop, and it would take less time for developers to complete the task."
"Its image recognition or the OCR part should be improved. The quality has improved in the latest version, but some of the handwritten documents are not that accurate. Its interaction with the Citrix environment should also be improved. Their technical support should also be improved."
"The tool needs to work on its security aspect since there is a lot of regulatory compliance for enterprises like the GDPR. The product needs to improve the data login policy as well. They also need to come up with a mechanism where every change and upgrade happens within the element of the target application. Our partner struggles to keep up with the cybersecurity guidelines of my company."
"Technical support is in need of improvement."
"The setup is complicated, it should be simplified."
Earn 20 points
Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 86 reviews while Tricentis RPA [EOL] doesn't meet the minimum requirements to be ranked in Robotic Process Automation (RPA). Blue Prism is rated 7.8, while Tricentis RPA [EOL] is rated 8.0. The top reviewer of Blue Prism writes "Way more efficient for debugging than other tools but the UI is complicated". On the other hand, the top reviewer of Tricentis RPA [EOL] writes "Is user-friendly and easy for beginners to understand". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Pega Robotic Process Automation and Tungsten RPA, whereas Tricentis RPA [EOL] is most compared with .
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