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Blue Prism vs Microsoft Copilot Studio comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Business Orchestration and Automation Technologies
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
662
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Blue Prism
Ranking in Business Orchestration and Automation Technologies
9th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
93
Ranking in other categories
Robotic Process Automation (RPA) (5th), Agentic Automation (4th)
Microsoft Copilot Studio
Ranking in Business Orchestration and Automation Technologies
21st
Average Rating
7.8
Number of Reviews
5
Ranking in other categories
Chatbot Development Platforms (3rd), AI Agent Builders (6th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Pavan-Sharma - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Impressive flexibility and support enhance integration and performance
The best feature of Blue Prism that I value the most is the simplicity of their pricing and licensing model, which is easy to understand. The tool is very robust and, being a pioneer in the sector, it is also very stable, particularly in finance where many companies rely on Blue Prism for its reliability and security standards. From a developer perspective, I find developing on Blue Prism simple, clean, and intuitive, making maintenance considerably easier compared to other tools. These AI features have helped in developing scalable and flexible solutions for my customers, as I worked on use cases that involved natural language processing to turn free text into structured data, enabling automation of previously unautomatable tasks. Additionally, I processed voice feedback for sentiment analysis and information extraction, making interactions more intuitive and voice-driven for customers.
Shrikant Pillay. - PeerSpot reviewer
Architect at kyndryl
Has helped automate repetitive tasks and streamline content summarization across teams
For analytics, I prefer using the Power BI platform instead of Microsoft Copilot Studio. When it comes to analytics, though it gives the right insight, the visuals are not of great quality, or sometimes they don't appear at all. For instance, when creating charts of sales on a quarter-on-quarter basis or month-on-month basis in a bar graph or pie chart, Microsoft Copilot Studio doesn't perform adequately. Anything requiring image creation or graphs and plots is not optimal. The graphing features are missing in Microsoft Copilot Studio. Although image creation is available, it lags at times, similar to any other LLM module. When creating content based on graphs or CIO presentations, these features are not developed to a great extent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easier to learn, implement, and get things done with Automation Anywhere compared to other tools on market right now."
"Now, rather than the team going and collecting all of that information, we can have the bots do it, and that has been fantastic."
"The built-in features, such as the connector builder and AI development tools, are easily accessible, keeping the software up-to-date."
"If we count the integrations that we have done with Appian, which is where a lot of our savings is from, we are well over a million dollars in savings."
"The UI is very user-friendly, even for someone who doesn't have much coding knowledge."
"Features such as MetaBot and IQ Bot are very advanced and capable as compared to reading PDFs using OCR."
"We have an automation that we just put in production where we are doing a double-blind quality review, and the bot is comparing the two entries and kicking out a large number of exceptions for human review, so we have saved a large number of hours every day by not having humans look at things that match."
"AA has improved our organization in a positive manner."
"Blue Prism can lower the average handling time immediately by 20-40%."
"Blue Prism takes good security measures and is user friendly."
"The multi-bot architecture is very flexible."
"The product is pretty good so far."
"RPA processes are helpful when we need interaction with different applications and close the technical gaps between them."
"Because developing robots manually took too long, this solution gave us a lot of flexibility when it came to pricing."
"For one, it's easy to set up, and once it gets running it can handle multiple processes in an efficient manner. It's a very robust system."
"We find all features valuable."
"We have achieved approximately 60 to 70% productivity gain using Microsoft Copilot Studio."
"The use case involves intelligent code assistance, UI, UX, and integration parts."
"The integration part in Microsoft Copilot Studio is something I really appreciate because it's very easy to integrate with anything, and the main reason we chose this Studio is its simplicity in developing and building workflows and interconnecting things, especially when it comes to public cloud; life is quite easy."
"Starting with Microsoft Copilot Studio for product projects, especially for POC and MVP, accelerates the creation and demonstration to clients, helping them interact with and understand the solution before discussing further improvements."
"Microsoft Copilot Studio has helped enhance my development process quite a lot."
 

Cons

"We have used the technical support. I am quite unhappy with the support part. The higher priority tickets are not getting resolved within the SLA. Higher priority tickets for production issues should be looked into immediately. However, until they get escalated, tickets are not receiving higher priority. I would like to see this improve."
"Working with the Automation Anywhere servers and domains have proven to be difficult. We are trying to get more licenses and servers set up, so we can run multiple scenarios simultaneously."
"Our users would like more online community forums where they can exchange information. I would also like a better way to monitor and manage all the automations we have running within our systems because our CoE governance must be robust so we are always aware of what's happening."
"The quality and response time of the support, even on Sev-1 tickets, is not satisfactory."
"The bot insides should come in the same package versus having it as a different bundle by itself. If we could have this product come with all the inside solutions altogether, that would help."
"We have had a lot of issues using Automation Anywhere and find ourselves stuck."
"Many of our clients would want to see scalability in pricing, and while I could say cheaper, that's part of it."
"Automation Anywhere lacks a desktop version and is solely web-based and cloud-based. Automation Anywhere is not so easy for business users who are not technical."
"I would like to see a cloud version of Blue Prism available. Both cloud and on-premise options would be beneficial, as they would reduce maintenance costs. I'm using the Blue Prism desktop, which is still in the initial stages. I want enhancements in the Object Explorer and Application Model features to ensure stability in upcoming versions. I have suggested a few ideas, such as incorporating triggering mechanisms, but I haven't seen them implemented yet."
"We would like to see some desktop automation, although we have been told that the product is not going to be taken in that direction."
"If this solution had a framework for exception handling then it would be very helpful."
"We would like to have something, not particularly within the tool, that gives flexibility to the end-users to schedule the bots themselves. There should be some kind of control room flexibility so that they can go in. We don't have to always keep that centralized with us. We would also like to have inbuilt scheduling and resource pooling to distribute the bots on servers from within the platform. I should be able to distribute or orchestrate them internally so that if one bot takes a little longer than planned, it automatically shifts to another server. We would also like its price to be lower."
"The scalability has to do with the latency of what you're connecting to. And so if you're connecting to something that isn't particularly scalable, it doesn't matter how many robots you scale out. You're constrained by the latency and the size of the application or solution or service that the robot is using."
"In Nigeria, I don't know what their marketing is like. However, they're losing market shares to other solutions. Most customers know UiPath more than Blue Prism."
"They should add more OCR engines to it."
"They cannot do assisted automation. That is a drawback because that technology is very old now."
"While Microsoft Copilot Studio can create documents and add information, it does not do so accurately, and this is an area that needs improvement."
"The price for Microsoft Copilot Studio can definitely be improved, as small organizations find it very difficult to manage the subscription."
"For analytics, I prefer using the Power BI platform instead of Microsoft Copilot Studio."
"I feel that the pricing and licensing methods of Microsoft Copilot Studio are not very conducive."
 

Pricing and Cost Advice

"Initially, they charged a premium, but now the rest of the vendors have increased their overall pricing and Automation Anywhere is not that high at this time. It's pretty viable."
"The price is a little bit high but the support is good."
"There is an annual license to use the solution."
"We have saved time and money using this solution."
"We were paying approximately $30,000 for a year license."
"The cost is high for small-scale businesses but it is fine for medium and large enterprises. Its high licensing cost may affect small-scale businesses. Reducing licensing costs would benefit many users."
"The cost of Automation Anywhere is high in Turkey due to the weak economy."
"Despite being less expensive than UiPath, Automation Anywhere remains cost-prohibitive for many small and medium-sized businesses."
"The solution is expensive."
"We have a three-year contract that is paid on a yearly basis."
"Blue Prism is an expensive solution, especially in Southeast Asia, while in Europe and the UK, it can be considered moderate in terms of cost."
"I don't have an idea about Blue Prism, but I have an idea about UiPath. UiPath is scaling its business in different products. It has got products for intelligent document processing (IDP) to test or log integrations for chatbots. If you want to work on something like a true test automation, you have to buy a test book. In such cases, they have a predefined way of working with, implementing, or running things. This is where I see that UiPath might be a bit costly or expensive when compared to Blue Prism because UiPath charges for each and every product."
"Blue Prism is quite costly."
"Due to our financial structure, we need fixed costs. So, a license based on the usage would not be feasible. If we have a license model that is based on tasks per year or something else, it could create a very dynamic range of costs. Due to our public financial input, we have to know what it will cost. So, we have licenses per server. This helps us in planning, and we know exactly when we need additional servers. We can then request additional money for them."
"They work on a big partnership kind of program with our organization, and they also give us a lot of discounts. Its price is pretty much comparable to the other solutions like UiPath and Automation Anywhere."
"Blue Prism is a bit higher priced compared to other payment-related or investment-related solutions. At the same time, it also provides more security than those solutions, specifically for the banking and insurance sectors."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
11%
Manufacturing Company
11%
Outsourcing Company
10%
Financial Services Firm
17%
Manufacturing Company
9%
Outsourcing Company
8%
Construction Company
6%
Financial Services Firm
17%
Manufacturing Company
13%
Healthcare Company
7%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise81
Large Enterprise558
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise7
Large Enterprise77
By reviewers
Company SizeCount
Small Business1
Large Enterprise9
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Should I choose Blue Prism or Microsoft Power Automate?
Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project imp...
I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?
I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees an...
What is your experience regarding pricing and costs for Blue Prism?
If I rate the satisfaction with Blue Prism licensing cost from one to ten, I can mention eight to nine for satisfacti...
What needs improvement with Microsoft Copilot Studio?
While Microsoft Copilot Studio can create documents and add information, it does not do so accurately, and this is an...
What is your primary use case for Microsoft Copilot Studio?
Microsoft Copilot Studio is implemented for different scenarios, including straightforward and common scenarios. Howe...
What advice do you have for others considering Microsoft Copilot Studio?
The predictive analytics features in Microsoft Copilot Studio are rated at the highest level because there is the abi...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
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Interactive Demo

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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
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Find out what your peers are saying about Blue Prism vs. Microsoft Copilot Studio and other solutions. Updated: June 2026.
909,153 professionals have used our research since 2012.