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Blue Prism Cloud vs Ephesoft Transact comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
Robotic Process Automation (RPA) (5th)
Blue Prism Cloud
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
43
Ranking in other categories
Robotic Process Automation (RPA) (6th)
Ephesoft Transact
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
3
Ranking in other categories
Intelligent Document Processing (IDP) (15th)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Keith Mcdowell - PeerSpot reviewer
It helps us save on staff costs
I rate Blue Prism Cloud eight out of 10 for ease of setup. It's a cloud-based solution, so it isn't hard to set up. The deployment time is hard to quantify because I work for the government, and we need to go through all these internal reviews, but the technical part takes three to four weeks. The biggest challenge is security because we need to integrate it with Active Directory and set up VPN tunnels, security profiles, etc. We deployed Blue Prism in-house and used three people to set it up. One solution engineer is enough to maintain it.
YS
A stable and scalable smart content acquisition and data classification solution with a useful inject feature
I would advise potential users that Ephesoft Transact is an easy tool to handle. The UI isn't complex, and even if everything isn't handled at the UI level, they can work with the script. You can also handle issues with scripts. I believe Ephesoft Transact is one of the best tools because the UI is an easy one. The UI-level design makes it easy to handle the development and the superior Ephesoft support system. They will give you quick support to resolve issues and provide training materials. They will train the developer, and after training the developers, they will also support them. That's a good good thing that I saw. Initially, when I joined this project, I also had less knowledge. But with the help of this support system and the training material, I now have superior knowledge. On a scale from one to ten, I would give Ephesoft Transact a nine.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."
"The ability to connect to websites and pull data is the solution's most valuable feature."
"The best feature of Automate is its ease of use, which is a major selling point."
"It gives us a central place to schedule tasks and run them distributed."
"The interface is simple, user-friendly, and very intuitive."
"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."
"The most valuable features for my client are timing and scheduling."
"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"The corporate leverage is better with Blue Prism. They just present better in a large corporation. It's easier to sell suits and ties than it is sneakers and jeans in financial institutions. That's not really about the application per se; it's the perception."
"Blue Prism is well known for being used in banking and security organizations. Its security is superior compared to UiPath and other RPA tools."
"The user performance is the most valuable feature."
"Its AI features allow customers to find specific documents via an index."
"The ease of building automation and the development environment"
"This product has additional functionality over Blue Prism Cloud Enterprise."
"The technical support team of Blue Prism Cloud is very good...I rate the support a ten out of ten."
"I would say that the stability of Blue Prism is superior to any of the competing products because of the maintainability of the features and the openness of the tool."
"Transact's best feature is its ease of customization."
"I have found the keyword extraction to be helpful."
"I like the inject feature. With desktop injects, we're doing all these things and extracting these things. Its stable, scalable, and technical support is good."
 

Cons

"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"There is a lack of good development for artificial intelligence, such as machine learning."
"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."
"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."
"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."
"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."
"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."
"The vendor does not make their pricing clear when you are searching for it, which is something that needs to be improved."
"The AI part is currently missing in Blue Prism Studio... It would be good if the AI part is included in Blue Prism Studio, which can make it much more efficient and good to work."
"The solution is unable to read some UI components in legacy systems."
"I would like to see a web-based control room, rather than the one that is in-built with the desktop version."
"Having more AI functionality would be an improvement."
"Blue Prism should adopt a low-code approach. Most RPA vendors only provide what they call a "form builder." A low-code designer would enable us to build a custom UI."
"The version control could be improved and made consistent. There is a discrepancy between the versions on premise and the cloud versions."
"The main issue is screen scraping with Blue Prism gives us a big challenge because we need to define which technologies are web-based have been built instead of by itself discovering the technology that it is built on."
"Their email service and extraction could be better. We get the input via email, and these emails contain different types of documents like Excel, PDF, or they may contain different content in the email body. Due to this variation, sometimes the email service crashes, and emails aren't redirected to Ephesoft Transact. Ephesoft has provided us with new hotfixes. Whatever flaws we found in the 2019.2 version, they have already updated it in the new version, 20.1.05, and it's already released. Drawbacks like not capturing the handwritten fields are now sorted."
"It's not easy to train."
"Transact could be improved by removing Java and making its pricing more accessible for smaller customers."
 

Pricing and Cost Advice

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"Once you buy the software, you just pay for the support for backend help."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"I rate the platform’s pricing a seven out of ten."
"The licensing structure is complex and the minimum contract length is three years."
"We found the pricing reasonable, and it aligned with our budgetary requirements."
"The price is very competitive when you are comparing to other providers."
"The pricing is fine."
"Blue Prism comes at a higher price point compared to other solutions on the market."
"Annual licensing costs were somewhere between $5,000 - $10,000 for the development tool. For the control tower, I think fees were about $50,000 annually."
"We pay about $15,000 per quarter in licensing costs. We don't have to pay for any other extra costs. There isn't, for example, an extra cost for technical support. We just pay the licensing."
"Transact's pricing could be better for smaller customers."
"Initially, when I got a licensed copy of Ephesoft Transact, it was for one year. After one year, we had to send an email to the Ephesoft team informing them that our license was going to expire. They updated it and provided one license in our file, and we had to update and install the folder. They have versions for one year and lifelong as well."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
8%
Healthcare Company
6%
Computer Software Company
17%
Financial Services Firm
17%
Manufacturing Company
10%
Educational Organization
9%
Computer Software Company
18%
Financial Services Firm
16%
Retailer
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...
What do you like most about Blue Prism Cloud?
It's easy to use, the interface, the the the the queries is which we use. It's user friendly.
What is your experience regarding pricing and costs for Blue Prism Cloud?
If we utilize Blue Prism's full capabilities, then it is cost-effective. Otherwise, the pricing can seem high. It req...
What needs improvement with Blue Prism Cloud?
Decipher, one of their solutions, is a waste of time. Other than that, there's nothing specific I can think of.
What do you like most about Ephesoft Transact?
I have found the keyword extraction to be helpful.
What is your experience regarding pricing and costs for Ephesoft Transact?
The pricing is fair. It's not too expensive. I'd rate the solution seven out of ten.
What needs improvement with Ephesoft Transact?
The configuration can be a bit much. The AML engine part could be better. It's not easy to train. It's not so easy to...
 

Also Known As

HelpSystems Automate, Automate
Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Cabot Credit Management, Hovis, Utilita
Honda Logistics, Washington State Health Care Authority
Find out what your peers are saying about Blue Prism Cloud vs. Ephesoft Transact and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.