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BlackBerry Cylance Cybersecurity vs Trellix Endpoint Security (ENS) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
20th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Trellix Endpoint Security (...
Ranking in Endpoint Protection Platform (EPP)
26th
Average Rating
7.6
Reviews Sentiment
7.6
Number of Reviews
55
Ranking in other categories
Endpoint Detection and Response (EDR) (20th)
 

Mindshare comparison

As of May 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.4% compared to the previous year. The mindshare of Trellix Endpoint Security (ENS) is 1.5%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Shreyansh Sharma - PeerSpot reviewer
Our main antivirus tool and offers adaptive threat prevention tool
The technical support needs some improvement. When product distribution errors occur, we have to contact technical support, which is a very tedious and time consuming task. After raising the call onto the technical support portal, usually receive a notification after 24 hours. It usually takes 3 to 4 days to conclude and resolve the issue. If 24/7 online support or a phone line where we could speak directly with technical support for real-time troubleshooting, that would be very helpful. Licensing is another aspect where trellix should look into. Different purchases are grouped together in single user account get mixed up. Categorization of purchases and their grant numbers is not available to end user.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."
"​Centralized dashboard online which can be used for managing a huge product."
"​Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push.​"
"The solution is stable."
"CylancePROTECT works on AI technology, is always up to date, and uses very few resources on your devices."
"Endpoints are protected in real-time without the need of a centralized server."
"Its setup is simple if you have a Windows device; it is executable."
"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"FireEye Endpoint Security is easy to use and lightweight compared to others."
"I found the initial setup to be easy."
"Trellix Endpoint Security has a full suite of DLP."
"The agents are easy to deploy."
"We have a cloud-based instance, so we can deploy all our configurations through the cloud. That's the beauty of FireEye."
"The exploit guard and malware protection features are very useful. The logon tracker feature is also very useful. They have also given new modules such as logout backup, process backup. We ordered these modules from the FireEye market place, and we have installed these modules. We are currently exploring these features."
"It is a really strong solution for endpoint security."
"The setup is not that complex. It takes five to ten minutes to set up."
 

Cons

"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"CylancePROTECT's dashboard could be more user-friendly."
"The solution needs better dashboards that are easier to use."
"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."
"Some customers feel that the Trellix Endpoint Security (ENS) agent consumes more memory and resources in their environment, which is a major issue we are facing."
"It has very good integrations. However, its integration with Palo Alto was not good, and they seem to be working on it at the backend. It is not very resource-hungry, but it can be even better in terms of resource utilization. It could be improved in terms of efficiency, memory sizing, and disk consumption by agents."
"Impacts performance of the servers quite negatively."
"Looking at the current ePolicy orchestrator, and the transition of most vendors to the cloud, they need to do an improvement with the current dashboard or the overall aesthetic of their GUI."
"The customization capabilities of the solution are an area where it lacks, so it would be great if our company could customize the solution to meet the demands of our customers."
"The initial setup can be a bit complicated for those unfamiliar with the product."
"The product’s on-premise version is costly in terms of extra charges for SQL database and Windows server licenses."
"The solution needs to work on memory consumption. It is too high."
 

Pricing and Cost Advice

"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"This cost of the license is approximately $5 USD monthly per user."
"It's not so heavily priced; rather, it's average and decent."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"I think that the price we are paying is good for what it is."
"The license price for this solution could be better. It's on the expensive side."
"The solution provides me with competitive pricing."
"We pay our license on a yearly basis and have just renewed for two years."
"There's a subscription on a yearly basis. It's not that expensive; it's quite affordable."
"It is based on an annual subscription."
"The current pricing is much better than before because they now offer product-related promotions along with some changes in product licensing. The new pricing model is better than before."
"The price of the product is similar to the ones in the market that offer the same features."
"The pricing is mid-ranged and quite reasonable compared to other similar products."
"The product pricing is high."
"The pricing is reasonable."
"I don't think there are any extra expenses besides its licensing costs."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
11%
Government
7%
Financial Services Firm
7%
Computer Software Company
15%
Financial Services Firm
13%
Government
12%
Manufacturing Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
How does Crowdstrike Falcon compare with FireEye Endpoint Security?
The Crowdstrike Falcon program has a simple to use user interface, making it both an easy to use as well as an effective program. Its graphical design is such that it makes an extremely useful too...
What do you like most about McAfee MVISION Endpoint?
The product's initial setup phase was straightforward.
 

Also Known As

Blackberry Protect
McAfee MVISION Endpoint, Trellix Endpoint Security (HX)
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Tech Resources Limited, Globe Telecom, Rizal Commercial Banking Corporation
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Trellix Endpoint Security (ENS) and other solutions. Updated: April 2025.
851,471 professionals have used our research since 2012.