Try our new research platform with insights from 80,000+ expert users

BlackBerry Cylance Cybersecurity vs Elastic Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
Endpoint Protection Platform (EPP) (29th)
Elastic Security
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
65
Ranking in other categories
Log Management (11th), Security Information and Event Management (SIEM) (5th), Endpoint Detection and Response (EDR) (17th), Security Orchestration Automation and Response (SOAR) (8th), Extended Detection and Response (XDR) (10th)
 

Mindshare comparison

BlackBerry Cylance Cybersecurity and Elastic Security aren’t in the same category and serve different purposes. BlackBerry Cylance Cybersecurity is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 1.1%, down 1.5% compared to last year.
Elastic Security, on the other hand, focuses on Log Management, holds 3.0% mindshare, down 6.0% since last year.
Endpoint Protection Platform (EPP)
Log Management
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
SyedAli17 - PeerSpot reviewer
Centralized monitoring improves security posture through rapid data processing
The processing part of Elastic Security ( /products/elastic-security-reviews ) is very interesting for us since we handle almost 7,000 to 8,000 alerts per minute. We require rapid processing speed for alerts and event data, and Elastic Security is very efficient at handling this level of data. Additionally, Elastic Security helps improve the security posture of Pakistan through centralized visibility and real-time processing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The deployment of updates is easy."
"The solution runs in the background, and I do not need to care about it."
"Its setup is simple if you have a Windows device; it is executable."
"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."
"CylancePROTECT is a fairly decent antivirus."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"One of the best features of the solution is that it's easy to deploy."
"On the management side, we liked the way it displays things."
"The stability of the solution is good."
"The most valuable feature of Elastic Security is that you can install agents, and they are not separately licensed."
"I use the stack every morning to check the errors and it's just so clear. I don't see any disadvantage to using Logstash."
"We've found the initial setup to be quite straightforward."
"Elastic Security helps improve the security posture of Pakistan through centralized visibility and real-time processing."
"Elastic Security offers advanced features such as machine learning and integration with ChatGPT."
"It's a good platform and the very best in the current market. We looked at the Forester report from December 2022 where it was said to be a leader."
"One of the most valuable features of this solution is that it is more flexible than AlienVault."
 

Cons

"​Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"I would say one thing that they might need to bring in is protection for mobile devices."
"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."
"CylancePROTECT could be improved in its technical support and communication."
"I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable."
"The user interface is outdated."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"This solution is very hard to implement."
"The tool needs to integrate with legacy servers. Big companies can have legacy servers that may not always be updated."
"There are connectors to gather logs for Windows PCs and Linux PCs, but if we have to get the logs from Syslog then we have to do it manually, and this should be automated."
"I would like the process of retrieving archived data and viewing it in Kibana to be simplified."
"Elastic Security can be a bit difficult to use if a person only has experience in SMBs with tools like Zoho. The product can also be difficult for those who have never dealt with query language."
"Technical support could respond faster."
"I would like more ways to manage permissions and restrict access to certain users."
"Upgrades currently released as stacks when it should be a plugin or an extension to save removal and reinstallation."
 

Pricing and Cost Advice

"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"The product cost is about $5, per user, per month."
"We would just add more if there are new users, but right now you just need one license for per user."
"The license price for this solution could be better. It's on the expensive side."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"The monthly fee is $55 USD per user."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"CylancePROTECT is an affordable solution."
"When compared to other products, the price is average or on the low side."
"Compared to other products such as Dynatrace, this is one of the cheaper options."
"I can say that the product is cheaply priced."
"It is easy to deploy, easy to use, and you get everything you need to become operational with it, and have nothing further to pay unless you want the OLED plugin."
"I find it better than Splunk in terms of cost-effectiveness. For cost-effectiveness, I would rate it a nine out of 10."
"Elastic Security is free to use."
"There is no charge for using the open-source version."
"This is an open-source product, so there are no costs."
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
861,803 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
12%
Government
7%
Financial Services Firm
7%
Computer Software Company
16%
Government
9%
Financial Services Firm
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
What do you like most about Elastic Security?
Elastic provides the capability to index quickly due to the reverse indexes it offers. This data is crucial as it contains critical information. The reverse index allows fast data indexing because ...
What is your experience regarding pricing and costs for Elastic Security?
Since Elastic Security is community-based, it does not require significant costs. This is beneficial for SMEs as they do not need extensive budgets for security solutions.
 

Also Known As

Blackberry Protect
Elastic SIEM, ELK Logstash
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Texas A&M, U.S. Air Force, NuScale Power, Martin's Point Health Care
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Elastic Security and other solutions. Updated: March 2020.
861,803 professionals have used our research since 2012.