ELK documentation is very good, so never needed to contact technical support.
Elastic Security impresses tech buyers with its intelligence, scalability, and cost-effectiveness, seamlessly integrating with cloud environments. It excels in machine learning and log indexing, although Kibana lacks default authentication, requiring extra tools. Challenges include Logstash scalability and delayed aggregation, leading some to switch to EFK. Elastic Security’s steep learning curve and additional costs for increased log volume are concerns. Despite lacking automation, detailed ELK documentation minimizes technical support needs.
