Blackbaud CRM vs Odoo comparison

Blackbaud and Odoo are both solutions in the CRM category. Blackbaud is ranked #32 with an average rating of 8.0, while Odoo is ranked #14 with an average rating of 8.0. Blackbaud holds a 0.8% mindshare in CRM, compared to Odoo’s 1.5% mindshare. Additionally, 66% of Blackbaud users are willing to recommend the solution, compared to 96% of Odoo users who would recommend it.

Blackbaud CRM

Read 1 Blackbaud CRM review

967 Views
967 Comparison Views

66% willing to recommend

Odoo

Read 34 Odoo reviews

4,267 Views
2,432 Comparison Views

96% willing to recommend

Blackbaud CRM

Odoo

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Blackbaud CRM and Odoo based on real PeerSpot user reviews.

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To learn more, read our detailed CRM Report (Updated: February 2026).

Buyer's Guide

CRM

February 2026

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Helped 883,089 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Blackbaud CRM

Ranking in CRM

32nd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Odoo

Ranking in CRM

14th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

ERP (15th)

Mindshare comparison

As of March 2026, in the CRM category, the mindshare of Blackbaud CRM is 0.8%, up from 0.3% compared to the previous year. The mindshare of Odoo is 1.5%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
Odoo	1.5%
Blackbaud CRM	0.8%
Other	97.7%

CRM

Featured Reviews

reviewer2596560

IT Specialist at a educational organization with 1-10 employees

Integrated profiles increase centralization and streamline donor management

We were using it for managing our donor database The solution provided an integrated profile, which was helpful for having everything together available in one place. One area of improvement is the UI and UX, which could be more upgraded. It looks a little dated compared to modern UI and UX, and…

Read full review

ThomasPetrou

Consultant at Mazi4u

Integration across functionalities has streamlined business operations and improved cost efficiency

Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not immediately necessary since the system works, changes to the architecture would be beneficial. From the transition from version 17 to 18, it appears they are aware and have begun addressing some of these concerns.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It was stable."

"It allows us to organize and improve portfolio management."

"All modules in Odoo are integrated together, providing seamless transitions across various functionalities."

"The most valuable feature of Odoo is the fingerprint feature."

"Odoo is a cloud-based SaaS system, which is better than having the program on the desktop."

"Odoo is a cost-effective tool for performing core ERP functions, such as inventory management. It's also good for manufacturing use cases."

"Odoo is highly scalable."

"It's convenient that we have an all-in-one holistic solution."

"Odoo operates on a subscription-based model, ensuring access to the most up-to-date version at all times."

More Odoo pros

Cons

"One area of improvement is the UI and UX, which could be more upgraded."

"Odoo could improve its newsletters and social media campaign features, which currently feel a bit weak."

"There is a lack of resources for specialized Odoo professionals."

"There are features that cannot be opened in the community edition and from a user perspective."

"The solution's reporting could be improved."

"Odoo's documentation needs improvement, as there are areas that are not well-documented."

"Odoo's automation and workflow design tools could be better. It has some limitations compared to other ERP solutions like SAP. You should have the option to design workflows in order using BPM diagrams and tools that make it more versatile in terms of adapting to any workflow through low code."

"It's too early to make a definitive statement about Odoo as we are currently in the implementation stages. Once the implementation is complete and the system is up and running, we'll be able to provide feedback on its effectiveness and suitability for our needs. The implementation is very straightforward, and the system is easy to operate, similar to working with a spreadsheet. If there's one thing that could significantly enhance the system, it would be incorporating more AI capabilities."

"Currently, the regional office is in Dubai, and I believe it would be beneficial to establish a regional office in Pakistan to enhance support and accessibility for users in our country."

More Odoo cons

Pricing and Cost Advice

Information not available

"They offer three packages – free, standard, and custom."

"Odoo is straightforward in terms of costs. You pay the vendor for both the software and implementation. We selected one of the twelve certified vendors for implementation in our local area, opting for the vendor named Four Zero Five."

"Odoo is cheap compared to competitors."

"The pricing is quite affordable, especially when compared to other products, making it a cost-effective choice."

"I would rate the price as a one out of ten, with ten being the most expensive."

"Its pricing is well-received in Latin America. They sell by the user. In October 2022, they changed the way they sell Odoo. They commercialized Odoo. They now sell by the user. The cost of a user is $13.5 five per month for Latin America, which is lower than other ERPs."

"It is very affordable for any type of business. And this is one of the main advantages of Odoo. Small businesses can subscribe and this is a very good feature."

"The price of the solution depends on the use case. However, it can be expensive and we are paying annually."

More Odoo pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

15%

Manufacturing Company

11%

Comms Service Provider

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	28
Midsize Enterprise	6

Questions from the Community

What is your experience regarding pricing and costs for Blackbaud CRM?

I don't have pricing to compare against.

See all answers

What needs improvement with Blackbaud CRM?

One area of improvement is the UI and UX, which could be more upgraded. It looks a little dated compared to modern UI and UX, and there's potential for it to be more intuitive. Also, the ability to...

See all answers

What is your primary use case for Blackbaud CRM?

We were using it for managing our donor database.

See all answers

What do you like most about Odoo?

The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email ...

See all answers

What is your experience regarding pricing and costs for Odoo?

The pricing for Odoo is affordable, with the solution being significantly cheaper than its competitors like SAP, Microsoft, and Oracle, while offering a comparable range of services. Thus, in terms...

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What needs improvement with Odoo?

See all answers

Comparisons

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Compared 32% of the time

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Compared 22% of the time

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Compared 16% of the time

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Compared 12% of the time

Sendcrux vs Blackbaud CRM

Compared 9% of the time

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Compared 10% of the time

Epicor ERP vs Odoo

Compared 10% of the time

SAP S/4HANA vs Odoo

Compared 7% of the time

SAP ERP vs Odoo

Compared 5% of the time

Bitrix24 vs Odoo

Compared 4% of the time

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Product Reports

Buyer's Guide

CRM

February 2026

Download Blackbaud CRM product report

Buyer's Guide

Odoo

February 2026

Download Odoo product report

Overview

Blackbaud CRM helps organizations by providing a complete supporter view and an organization-wide toolset for managing your constituent base. Blackbaud CRM brings industry-leading fundraising, online applications, actionable prospect research and analytics, and multichannel direct marketing together in one platform to enable an integrated view of the constituent experience across your organization. Blackbaud CRM features prospect research tools that enable your organization to build in-depth prospect profiles, including analytics offerings that provide guidance around a prospect's propensity to give. These tools allow you to prioritize donors and successfully move them through their donor lifecycle to a major gift.

Blackbaud

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc. Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Odoo

Sample Customers

Charleston Battery, Virgin London Marathon, EdVenture Children's Museum

Information Not Available

Find out what your peers are saying about Microsoft, Salesforce, Zoho and others in CRM. Updated: February 2026.

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