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Black Kite vs MetricStream comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Black Kite
Ranking in IT Vendor Risk Management
7th
Average Rating
3.0
Reviews Sentiment
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
MetricStream
Ranking in IT Vendor Risk Management
16th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
Continuous Controls Monitoring (13th), GRC (10th), IT Governance (4th)
 

Mindshare comparison

As of June 2025, in the IT Vendor Risk Management category, the mindshare of Black Kite is 6.1%, up from 3.8% compared to the previous year. The mindshare of MetricStream is 3.7%, up from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Vendor Risk Management
 

Featured Reviews

JS
Solution with improvements needed in patch management, security view and scorecard
Black Kite is a good visual tool. It uses colors, such as black, to indicate emergencies. Other colors like red, green, and yellow, are pretty and good to look at The solution’s patch management should be improved. Also, the overall security view and scorecard have remained unchanged over the…
AP
Reasonably priced, stable, with out of the box deployment, and has good local support
They have now reworked it. The interface is mobile-friendly and it is getting a good response from our customers. It's a very good feature that the product offers. It is also available as a cloud option, which is getting a lot of interest from customers who are looking into the GRCC. It is very useful, especially in the solution platform. It has good features and good functionality, and our customers feel there is a lot of merit in that. I think that the portal is constantly improving. They do their own enhancements very often. They keep doing those enhancements from their site itself.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Black Kite is a good visual tool."
"The interface is mobile-friendly and it is getting a good response from our customers."
"Key features are usability and ease of configuration. It allows us to have all the information in a single place and provide real-time indicators and information for our executives."
 

Cons

"The solution’s patch management should be improved. The overall security view and scorecard have remained unchanged over the past three years. There's no technical support available."
"We would like to have more dashboards and reports, such as geographical and trend reports in the next version. Also, an improvement in the mobile version would be helpful."
"I would like to see out-of-the-box integration with more security, it would be helpful."
 

Pricing and Cost Advice

Information not available
"They are flexible in terms of customers' needs."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Insurance Company
8%
Manufacturing Company
7%
Healthcare Company
7%
Financial Services Firm
22%
Computer Software Company
14%
Educational Organization
11%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What needs improvement with Black Kite?
The solution’s patch management should be improved. Also, the overall security view and scorecard have remained unchanged over the past three years. There should be some changes.
What advice do you have for others considering Black Kite?
I would not recommend using Black Kite right now. We are planning to switch from the product. Overall, I rate it a three out of ten.
What are the main differences between RSA Archer, MetricStream and IBM OpenPages?
RSA Archer, IBM OpenPages and MetricStream are the top GRC software solutions in the market today. Out of the 3, IBM OpenPages has a slightly upper hand as IBM has come up with powerful Artificial ...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Federal Home Loan Bank of Chicago, ACCO Brands Corporation, AgFirst Farm Credit Bank, AIB International, Associated Banc-Corp, BAE Systems, Barclaycard, Dell Inc, DIRECTV, Energizer, Fresenius Kabi, Hasbro, Goodyear, HudsonCity Savings Bank, Infigen Energy, Kaydon, Leroy Merlin, Mountry Financial Corp., Nicholas Piramal, Pepco, Pfizer, Societe Generale, Whitney Bank
Find out what your peers are saying about OneTrust, BitSight, SecurityScorecard and others in IT Vendor Risk Management. Updated: June 2025.
858,649 professionals have used our research since 2012.