

BizTalk Server and Control-M both compete in the integration and automation space. Control-M holds the upper hand due to its strong workload automation and cross-platform capabilities, along with its advanced scheduling features which outshine BizTalk’s more focused integration with Microsoft applications.
Features: BizTalk Server is known for its robust integration capabilities, especially with Microsoft applications, offering features like XML transformation, orchestration, and a variety of adapters. It also supports tools such as BizTalk Mapper for complex workflows. Control-M specializes in workload automation and excels with its powerful scheduling capabilities, providing cross-platform support and integration with cloud services. Its features include advanced error handling, workload forecasting, and mobile app capabilities, making it versatile for different environments.
Room for Improvement: BizTalk Server requires better support for modern standards like JSON and improvements in tracking capabilities. It also faces challenges with scalability and cloud integration. Users report deployment, debugging ease, and overall usability need enhancements. Control-M, meanwhile, could benefit from better reporting, reducing module complexity, and offering improved dashboards. Both products would gain from enhancing cloud support, BizTalk towards cloud-native operations and Control-M with improved web interface performance.
Ease of Deployment and Customer Service: BizTalk Server is primarily an on-premises solution, with users appreciating Microsoft’s documentation and support, but varying response experiences highlight limited support availability. Control-M provides flexible deployment options, supporting on-premises, hybrid, and cloud formats. Its support services are generally well-regarded but could improve in responsiveness, especially in complex environments. The key difference is BizTalk's reliance on on-premises deployment, while Control-M provides deployment versatility.
Pricing and ROI: BizTalk Server is viewed as expensive, with high upfront licensing costs that may not be appealing compared to cloud alternatives like Azure. Control-M also has a significant cost, using a licensing model based on jobs, but users find its extensive feature set and adaptability justifies the cost. Both platforms offer a good return on investment for large enterprises, but the complexity of Control-M's licensing could be clarified to increase appeal, while BizTalk's pricing may deter smaller businesses.
Now the direction is to move away from BizTalk Server to IBM WebMethods, which has more features compared to BizTalk Server.
BizTalk Server's ROI is comparatively higher than Boomi and Workato.
The main return on investment with Helix Control-M has been a reduction in downtime and minimization of manual interventions, which has improved our operational efficiency.
You can run a million batch jobs or tasks at night when all of your highly skilled people are at home sleeping.
By implementing automation tools, you can minimize human errors and improve efficiency.
They quickly evolve with changing technology trends, easily adopt new features, and incorporate them into the product.
The support is accurate, and BMC is always ready to help with queries and complex incidents.
The technical support is very polite, helpful, and available 24/7.
It is time for low-code, no-code, and a quick go-to-market should be faster.
Our license doesn't limit our ability to configure Control-M as needed, allowing us to easily create new agents or environments.
I am paying for a top-end tool which rarely experiences issues, with most problems stemming from the applications being managed rather than the tooling itself.
It can absorb more workload wherever needed.
BizTalk Server's stability rates about eight or nine out of ten.
BizTalk Server is good for small companies but not for big companies.
Control-M itself is robust, and it would receive a rating of 10.
The downtime is higher compared to AWS.
The testing and development phases need to be more rigorous before releasing patches.
BizTalk Server needs improvements, especially because we use it for EDI messaging, and it would be very useful to have enhanced tracking capabilities for message tracking and archiving of messages.
We initially planned to move to Azure Integration Services, but there are challenges with AIS, so now we are evaluating WebMethods IO.
They could provide more documentation and tutorials to make the initial setup easier to understand.
We've experienced main problems with MFTE where having one setup means when an error occurs, the entire service goes down.
Documentation should be maintained for all versions since they provided the application.
The only thing I heard is that it's not inexpensive.
The licensing cost is very high, and they often consider switching to IBM Workload Scheduler or other options.
Control-M tends to be more expensive compared to other solutions, but users get great value from it.
Control-M is among the highest-priced solutions in the market.
Boomi has advantages over BizTalk Server because it is more flexible, low-code, no-code, easy to implement, and has a fast go-to-market.
BizTalk Server offers workflow functionality that I find very effective for process automation.
Automation is more advanced, deployment is fast, and version control has been simplified.
The user interface is comprehensive and lets me view all my jobs on one page, monitor everything, and access the job history.
If I have a staff that operates Control-M on Windows Server, they will easily pick it up if they need to run it on Unix or mainframes. It's the same interface, saving time and improving efficiency.
| Product | Market Share (%) |
|---|---|
| Control-M | 3.7% |
| BizTalk Server | 1.1% |
| Other | 95.2% |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 37 |
| Midsize Enterprise | 23 |
| Large Enterprise | 140 |
Control-M SaaS by BMC is tailored for growing teams, offering essential orchestration for managing hybrid cloud workflows starting at $29,000 annually.
Control-M integrates automation, orchestration, and a user-friendly interface to streamline workflows across banking, DevOps, and cloud environments. Key modules like Managed File Transfer and cross-platform support simplify job monitoring, while Batch Impact Manager enhances scheduling. Despite its capabilities, improvements in output analysis, reporting customization, offline access, and API integration are desired by users.
What are Control-M's key features?Control-M is implemented in industries such as finance and enterprise operations, aiding in automating batch processing across platforms like SAP and Teradata. It integrates with secure file transfers, ERP systems, and databases, whether deployed on-premises or cloud, ensuring seamless operation optimization.
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