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BizTalk Server vs Control-M comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 13, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
BizTalk Server offers great ROI for large industries, but smaller businesses might prefer cloud solutions for more flexible options.
Sentiment score
6.4
Control-M's automation enhances efficiency and service speed, reducing costs and downtime, offering high ROI despite initial expenses.
Now the direction is to move away from BizTalk Server to IBM WebMethods, which has more features compared to BizTalk Server.
Senior Application Specialist at Taqa Distribution
BizTalk Server's ROI is comparatively higher than Boomi and Workato.
Service Owner at a logistics company with 10,001+ employees
The main return on investment with Helix Control-M has been a reduction in downtime and minimization of manual interventions, which has improved our operational efficiency.
Cloud Engineer at a healthcare company with 10,001+ employees
You can run a million batch jobs or tasks at night when all of your highly skilled people are at home sleeping.
Account Executive at a computer software company with 51-200 employees
By implementing automation tools, you can minimize human errors and improve efficiency.
Director of Sales at a tech services company with self employed
 

Customer Service

Sentiment score
4.8
User experiences vary, with praised documentation, competent engineers, and mix of Microsoft's support and external consulting for assistance.
Sentiment score
7.2
BMC Control-M's support is praised for responsiveness and expertise, but consistency and timeliness need improvement according to users.
They quickly evolve with changing technology trends, easily adopt new features, and incorporate them into the product.
architect at a tech vendor with 10,001+ employees
The support is accurate, and BMC is always ready to help with queries and complex incidents.
Solutions Consultant at a consultancy with 11-50 employees
The technical support is very polite, helpful, and available 24/7.
Cloud Engineer at a healthcare company with 10,001+ employees
 

Scalability Issues

Sentiment score
6.0
BizTalk Server's scalability receives mixed reviews; some find it expandable, others face issues with increasing message volumes.
Sentiment score
7.5
Control-M excels in scalability across industries, though some users note high costs and challenges with cloud integrations.
It is time for low-code, no-code, and a quick go-to-market should be faster.
Service Owner at a logistics company with 10,001+ employees
Our license doesn't limit our ability to configure Control-M as needed, allowing us to easily create new agents or environments.
Control-M System Administrator at a insurance company with 10,001+ employees
I am paying for a top-end tool which rarely experiences issues, with most problems stemming from the applications being managed rather than the tooling itself.
Senior Control-M Consultant at Ktsl
It can absorb more workload wherever needed.
Cloud/Devops Engineer at a computer software company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
6.8
BizTalk Server is stable but struggles with large data, losing relevance as users increasingly transition to cloud solutions.
Sentiment score
7.8
Control-M is highly stable, with minor issues usually due to external factors, and users rate its stability highly.
BizTalk Server's stability rates about eight or nine out of ten.
Consultant at EC live! Hans Pointner
BizTalk Server is good for small companies but not for big companies.
Senior Application Specialist at Taqa Distribution
Control-M itself is robust, and it would receive a rating of 10.
Technical architect at a financial services firm with 1,001-5,000 employees
The downtime is higher compared to AWS.
Data scientist at Advarisk
The testing and development phases need to be more rigorous before releasing patches.
Associate Architect at a tech services company with 10,001+ employees
 

Room For Improvement

BizTalk Server needs better debugging, deployment, scalability, cloud integration, JSON support, API management, and task management to stay competitive.
Users seek improved reporting, cloud features, GUI, module compatibility, automation, support, cost, and AI in Control-M.
BizTalk Server needs improvements, especially because we use it for EDI messaging, and it would be very useful to have enhanced tracking capabilities for message tracking and archiving of messages.
Consultant at EC live! Hans Pointner
We initially planned to move to Azure Integration Services, but there are challenges with AIS, so now we are evaluating WebMethods IO.
Service Owner at a logistics company with 10,001+ employees
They could provide more documentation and tutorials to make the initial setup easier to understand.
Assistant professor at J.P. College of Engineering
We've experienced main problems with MFTE where having one setup means when an error occurs, the entire service goes down.
Control-M System Administrator at a insurance company with 10,001+ employees
Documentation should be maintained for all versions since they provided the application.
Sr Manager at Vodafone
 

Setup Cost

BizTalk Server offers flexible deployment but can be costly compared to Azure, with users favoring cloud solutions for efficiency.
Control-M's pricing is considered expensive, but its comprehensive features often justify the investment for larger enterprises.
The only thing I heard is that it's not inexpensive.
Consultant at EC live! Hans Pointner
The licensing cost is very high, and they often consider switching to IBM Workload Scheduler or other options.
Associate Architect at a tech services company with 10,001+ employees
Control-M tends to be more expensive compared to other solutions, but users get great value from it.
Senior System Specialist at a financial services firm with 10,001+ employees
Control-M is among the highest-priced solutions in the market.
Control-M System Administrator at a insurance company with 10,001+ employees
 

Valuable Features

BizTalk Server excels in seamless integrations, data processing, and reliability with its workflows, adapters, and low-code configurations.
Control-M offers robust integration, automation, and monitoring features to enhance workflow efficiency and streamline operational processes.
Boomi has advantages over BizTalk Server because it is more flexible, low-code, no-code, easy to implement, and has a fast go-to-market.
Service Owner at a logistics company with 10,001+ employees
BizTalk Server offers workflow functionality that I find very effective for process automation.
Consultant at EC live! Hans Pointner
Automation is more advanced, deployment is fast, and version control has been simplified.
Data scientist at Advarisk
The user interface is comprehensive and lets me view all my jobs on one page, monitor everything, and access the job history.
Cloud Engineer at a healthcare company with 10,001+ employees
If I have a staff that operates Control-M on Windows Server, they will easily pick it up if they need to run it on Unix or mainframes. It's the same interface, saving time and improving efficiency.
IT Guy at a insurance company with 5,001-10,000 employees
 

Categories and Ranking

BizTalk Server
Ranking in Process Automation
12th
Average Rating
7.2
Reviews Sentiment
6.1
Number of Reviews
16
Ranking in other categories
Business-to-Business Middleware (8th)
Control-M
Ranking in Process Automation
2nd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
183
Ranking in other categories
Managed File Transfer (MFT) (2nd), Workload Automation (1st), AI IT Support (1st)
 

Mindshare comparison

As of January 2026, in the Process Automation category, the mindshare of BizTalk Server is 1.1%, up from 0.8% compared to the previous year. The mindshare of Control-M is 3.7%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Market Share Distribution
ProductMarket Share (%)
Control-M3.7%
BizTalk Server1.1%
Other95.2%
Process Automation
 

Featured Reviews

TH
Senior Application Specialist at Taqa Distribution
Offers valuable integration services but requires better cloud adaptation
Biztalk server doesn't have API management so that our exposed can be protected against the SQL injection, DOS attacks. However, this is available in IBM WebMethods. The positive impact of BizTalk Server was initially limited because of scalability issues. That is the reason why management has decided to implement IBM WebMethods. We are going to decommission BizTalk Server next year. I believe the API response could be improved in BizTalk Server. We need to increase the number of servers in BizTalk Server. We used to have two servers; later on, we increased to a third server, which has improved performance. We can make it more highly available and scale out to improve BizTalk Server. Scale out means we can increase the number of servers horizontally.
RP
Batch Admin at NBC Universal
Brings data together from multiple platforms and optimizes cross-environment orchestration
The features of Control-M that I like the most include the ability to easily integrate or bring in different platforms into Control-M. For instance, AWS, mainframe, TWS, and something that's running on Autosys can all be brought into Control-M, converted to how Control-M runs it, and then the batch can be executed. This centralizes various applications in Control-M, which doesn't just have to handle batch processes, but also other tasks like reporting on required data. I find this functionality very useful and the setup is impressive, with more advancements yet to come. With Control-M, my company has achieved several measurable improvements since I started. The metrics indicate that the number of failures has dropped, and we have addressed the issue of excessive false alerts that I encountered when I joined. Previously, we received an overwhelming number of alerts daily, but now we manage to maintain that at a normalized level, perhaps around five to fifteen alerts, depending on running core batches and their setup.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
13%
Computer Software Company
11%
Healthcare Company
6%
Financial Services Firm
27%
Manufacturing Company
8%
Computer Software Company
7%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Large Enterprise9
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise23
Large Enterprise140
 

Questions from the Community

What do you like most about BizTalk Server?
The tool's most valuable feature is its integration with the banks. Its messaging and routing capabilities are good.
What needs improvement with BizTalk Server?
I am generally satisfied with BizTalk Server, but there are some gaps, as we have multiple integration tools. Thus, there is associated cost, operation cost, license cost, and CapEx, so we are tryi...
What advice do you have for others considering BizTalk Server?
I have not worked with Amazon API Gateway or Mule ESB; I am just testing them. I am using Boomi iPaaS and WebMethods. I did not purchase it on AWS Marketplace; those are product API systems, and in...
How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...
What do you like most about Control-M?
First of all, the shift from manual to automation has been valuable. We have a tool that can automate.
What is your experience regarding pricing and costs for Control-M?
From what I know about pricing, I would probably put Control-M in the expensive category, but you do pay for what you get; you are paying for a premium product.
 

Also Known As

No data available
Control M, BMC Control-M Managed File Transfer, BMC Australia CTM
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Centrebet, Seoul National University Bundang Hospital, QualCare, Wªrth Handelsges.m.b.H, DTEK, Allscripts, United BioSource, Hogg Robinson
The Bank of East Asia, LINE Bank Taiwan, Coop, Air Europa, Carrefour, Itau Unibanco, Snam, Embraer, ANZ Bank, EDP, Dominio's, Tampa General Hospital, W&W Informatik GmbH, Veterans General, Up Sí Vale, Sky Italia, REWE digital GmbH, Raymond James, Railinc, Navistar, Management Science Associates, Colruyt, CARFAX, Banpara, Aspiag Service, Amadeus, AG Insurance, ING Bank Slaski
Find out what your peers are saying about BizTalk Server vs. Control-M and other solutions. Updated: December 2025.
880,954 professionals have used our research since 2012.