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BizFlow vs IBM Business Automation Workflow comparison

BizFlow and IBM are both solutions in the Business Process Management (BPM) category. BizFlow is ranked #28 with an average rating of 8.0, while IBM is ranked #13 with an average rating of 7.8. BizFlow holds a 0.3% mindshare in BPM, compared to IBM’s 1.9% mindshare. Additionally, 100% of BizFlow users are willing to recommend the solution, compared to 84% of IBM users who would recommend it.
BizFlow
Read 3 BizFlow reviews
  • 256 Views
  • 251 Comparison Views
100% willing to recommend
IBM Business Automation Wor...
Read 25 IBM Business Automation Workflow reviews
  • 1,883 Views
  • 1,864 Comparison Views
84% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

BizFlow and IBM Business Automation Workflow compete in business process automation. BizFlow holds an advantage in support and pricing, whereas IBM Business Automation Workflow leads in feature offerings, making it worth the investment for users.

Features: BizFlow offers flexible customization, straightforward integration, and ease of use. IBM Business Automation Workflow provides a comprehensive suite of automation tools, enhanced scalability, and advanced analytics capabilities which result in greater long-term value.

Ease of Deployment and Customer Service: BizFlow is known for its streamlined deployment and attentive customer service, suitable for organizations with limited resources. IBM Business Automation Workflow, despite a more complex setup, includes extensive support and resources for an easier transition into more complex environments.

Pricing and ROI: BizFlow is associated with competitive setup costs and quicker ROI, while IBM Business Automation Workflow, requiring a higher initial investment, provides long-term ROI through its enhanced functionality and comprehensive features.

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To learn more, read our detailed BizFlow vs. IBM Business Automation Workflow Report (Updated: September 2025).
Buyer's Guide
BizFlow vs. IBM Business Automation Workflow
September 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BizFlow
Ranking in Business Process Management (BPM)
28th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
IBM Business Automation Wor...
Ranking in Business Process Management (BPM)
13th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Business Process Management (BPM) category, the mindshare of BizFlow is 0.3%, up from 0.1% compared to the previous year. The mindshare of IBM Business Automation Workflow is 1.9%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
IBM Business Automation Workflow1.9%
BizFlow0.3%
Other97.8%
Business Process Management (BPM)
 

Featured Reviews

Satya Singh - PeerSpot reviewer
Seamless automation for workflows, customizable and UI friendly
I would rate the stability a seven out of ten because other tools in the market have extra capabilities that BizFlow doesn't have yet. They have some built-in capabilities and AI features, and everyone is thinking about how to implement AI in their area. I haven't seen any updates from BizFlow on this, but they might plan to implement it soon. However, we don't have this capability right now. This could be one reason why people might move from BizFlow to another tool. For example, with Nintex, we can integrate Google Cloud and achieve some functionality from Google Cloud as well. IBM also introduced some free tests in their DPM services with AI. These are good things in the market right now.
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Ateeq Rehman - PeerSpot reviewer
Customizable features empower seamless workflow automation
The system is fully customizable, very resilient, and fault-tolerant. We have first-line support from IBM, so there are no issues. We have integrations with different banks, ERP systems, and other human resource management systems by integrating through different systems. It provides many ways to integrate, and we are utilizing it effectively.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are so many advantages. First things, like we have a seamless automation capability available here in BizFlow. Totally customizable, UI we can create, and the third-party integration is also achievable. Not with the in-built functionality, but with custom code and all, we can achieve that thing also."
"It is the only product that includes capture content management and a process suite, as well as rules in RPA."
"The business process modeling is the most valuable feature."
"Its interface is well-designed and user-friendly"
"The tool streamlines operations, especially from an operational perspective, by facilitating decision-making and ensuring timely approvals. This helps prevent delays in the approval process, where business process management adds significant value for us."
"The system is fully customizable, very resilient, and fault-tolerant."
"It performs the basic tasks that are required for the BBM solution as part of the overall integration with ECM or enterprise contact management."
"The system is fully customizable, very resilient, and fault-tolerant."
"IBM has spent a lot of time on the connections between the rules engine and its other product, the core BPM platform. They've really centralized the suite as one offering now."
More IBM Business Automation Workflow pros
 

Cons

"Nintex provided an in-built functionality. Like integration-related things, so many service types are available. You just have to configure it. So, such kinds of things decrease the timing of development. So, it is missing in Bizflow."
"The initial setup is actually a really complicated process."
"The main improvement would be to make it easier to implement and deploy so that customers can kick it off and run quickly."
"I would definitely like to see a unified interface between the BPM side of the house and the case side of the house. Something that just seems a bit more cohesive, because right now there is sort of a disconnect between the BPM and the case side of the house. That makes it a bit of a hard sell sometimes. That is definitely first and foremost on my wish list."
"IBM Business Automation Workflow could be more intuitive, with more advanced low-code features and services definition."
"While everything is integrated into one platform, I'd like guidelines on when and how to use ODM. This applies not only to implementation but also to automation processes. Additionally, proper instructions should be provided when installing on the cloud."
"I feel that the features are not user-friendly."
"From what I understand, in the next release they're actually going to combine all of this together as one integrated solution... If we could have one unified way to build a solution, that would really help."
"The monitoring features must be improved."
More IBM Business Automation Workflow cons
 

Pricing and Cost Advice

"Pricing is a main concern for any organization, but some big organizations may find it affordable. For example, in Indian currency, it would be around 1,000 per license for a BizFlow license."
"When you compare with Laserfiche and M-Files, IBM is expensive."
"Licensing varies by use-case."
"Our license is on a three-year term."
"The product is expensive."
"Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."
"The solution has saved us time."
"While it can be quite costly, it offers significant benefits for users."
"It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."
More IBM Business Automation Workflow pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
32%
Computer Software Company
9%
Manufacturing Company
6%
Insurance Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise16
 

Questions from the Community

What do you like most about BizFlow?
There are so many advantages. First things, like we have a seamless automation capability available here in BizFlow. Totally customizable, UI we can create, and the third-party integration is also ...
See all answers
What is your experience regarding pricing and costs for BizFlow?
Pricing is a main concern for any organization, but some big organizations may find it affordable. For example, in Indian currency, it would be around 1,000 per license for a BizFlow license. Where...
See all answers
What needs improvement with BizFlow?
Nintex provided an in-built functionality. Like integration-related things, so many service types are available. You just have to configure it. So, such kinds of things decrease the timing of devel...
See all answers
Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
See all answers
What do you like most about IBM Business Automation Workflow?
It performs the basic tasks that are required for the BBM solution as part of the overall integration with ECM or enterprise contact management.
See all answers
What is your experience regarding pricing and costs for IBM Business Automation Workflow?
The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.
See all answers
 

Comparisons

No data available
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Compared 22% of the time
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Apache Airflow vs IBM Business Automation Workflow
Compared 11% of the time
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Appian vs IBM Business Automation Workflow
Compared 8% of the time
Pega Platform vs IBM Business Automation Workflow Logo
Pega Platform vs IBM Business Automation Workflow
Compared 7% of the time
More IBM Business Automation Workflow Competitors
 

Product Reports

Buyer's Guide
BizFlow
September 2025
BizFlow reportDownload BizFlow product report
Buyer's Guide
IBM Business Automation Workflow
September 2025
IBM Business Automation Workflow reportDownload IBM Business Automation Workflow product report
 

Also Known As

No data available
Business Automation Workflow
 

Overview

Business process management & workflow automation software; designed to work with people and with existing systems.
BizFlow

IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.

IBM
 

Sample Customers

The Immigration and Custom Enforcement, The Federal Motor Carrier Safety Administration, Naval Special Warfare, Jardine Lloyd Thompson, Premier Pensions Management Ltd, Continental AG, Samsung Heavy Industries, Brazos Higher Education Service Corporation
Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
Buyer's Guide
BizFlow vs. IBM Business Automation Workflow
September 2025
Free Report: BizFlow vs. IBM Business Automation Workflow
Find out what your peers are saying about BizFlow vs. IBM Business Automation Workflow and other solutions. Updated: September 2025.
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