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Bitwarden vs JumpCloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (7th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Bitwarden
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
7
Ranking in other categories
Enterprise Password Managers (6th)
JumpCloud
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
17
Ranking in other categories
Single Sign-On (SSO) (12th), Identity Management (IM) (19th), Enterprise Password Managers (12th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (13th), ZTNA as a Service (16th), Active Directory Bridge (5th), Cyber Asset Attack Surface Management (CAASM) (6th)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Alex Maftei - PeerSpot reviewer
An affordable and easy-to-use tool that enables users to save all their passwords in one place
We also use 1Password. 1Password is available like a small window. We can just load it up. It is really fast. 1Password has enterprise features and a lot more visibility and control for admins to secure things a bit more. I have also used LastPass and NordPass. I lost trust in LastPass after we had multiple breaches, so I didn't want to keep my passwords in there. NordPass was limited. It was so hard to use. We could have only one device in sync with the free account. We could not use the platform manager on more than one device at the same time. I chose Bitwarden because I really enjoyed the idea of having the option to store my passwords and information there. I don't have to rely on any other tool.
MuhammadAzhar Khan - PeerSpot reviewer
Manage multiple cloud platforms seamlessly with unified credentials
The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials. This feature is highly beneficial for user management, particularly for clients with multiple cloud accounts. Additionally, JumpCloud simplifies the workflow when I work with different cloud platforms, such as AWS, Azure, and GCP, by integrating directory and credential management.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its initial setup was straightforward."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"The console is cloud-based, which is something I really appreciate."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"It was a very easy product to install. It can be deployed very fast."
"It is open source and the premium package is reasonable."
"Its integration capabilities and versatility, like the ability to securely save passwords and other critical information, make it incredibly useful."
"I've found something else that is extremely valuable. Bitwarden refers to it as "emergency access". It's essentially a digital legacy where you can assign approved users who can request access. If you don't decline within a certain timeframe, they can access it in case you're incapacitated or deceased. When I last checked, only a few services offered this feature. Bitwarden had the simplest and best implementation."
"In our organization, we use Bitwarden for managing product credentials. Bitwarden's collection feature enables us to securely create and store credentials, and we can easily provide team members with access to the relevant collections."
"The product has a very friendly community."
"Having all the passwords in one place is helpful."
"The customer service and support are good. The technician is on time and the follow-up is amazing."
"The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials."
"The product enables device management."
"The usual authentication and authorization, which were all controlled into one portal, are very convenient."
"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."
"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."
"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems."
"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."
"Scalability-wise, I rate the solution a ten out of ten."
 

Cons

"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"The reporting feature needs improvement."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"File integrity monitoring would be very advantageous as an additional feature."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"It would be ideal if the application could be seamlessly integrated into our open-source software, especially for the purpose of enabling straightforward logging."
"Enhancing the tool by including additional security variables would be a valuable improvement."
"The solution should be made more secure as it has the banking sector and assets saved."
"The product must be a bit more unified and refined."
"I often use another password manager as well to keep my passwords separate, ensuring redundancy. But one simple thing Bitwarden could improve is providing an option to duplicate credentials. Often, you're creating many sets of credentials for the same thing. If they all have the same information, notes, login, collection, and naming - all you're changing is the password. The ability to duplicate credential records quickly would be a big win. It doesn't do that right now."
"I would like to log in with a master account using a passkey, that would be easy."
"The product could be cheaper."
"Support is not good enough."
"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."
"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."
"I would like to see some support for printers, especially network printers, through the application."
"The product needs to create its own self-service feature which has been requested by all the admins in the community."
"They need more straightening of the SSO capabilities."
"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."
"Lacks the ability to have various VPN applications."
 

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is expensive compared to one of its competitors."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"The overall pricing for iboss is very competitive and transparent."
"It is an open-source tool."
"I use a free version and it works well for me."
"The solution is reasonably priced."
"In our region, it comes at an affordable price."
"The product is not costly. I pay $10 per month."
"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."
"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."
"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."
"JumpCloud's monthly license costs around $25 for the complete solution."
"The cost was around $5 per user per month."
"The solution is pretty expensive."
"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."
"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Healthcare Company
6%
Computer Software Company
13%
Healthcare Company
9%
Government
8%
Manufacturing Company
7%
Comms Service Provider
17%
Computer Software Company
15%
Financial Services Firm
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What do you like most about Bitwarden?
I've found something else that is extremely valuable. Bitwarden refers to it as "emergency access". It's essentially ...
What is your experience regarding pricing and costs for Bitwarden?
The product is not costly. I pay $10 per month. I use the basic plan, so I don't need the higher plan with more compl...
What needs improvement with Bitwarden?
The functionality to fully utilize passkeys could be improved. The last time I spoke to support, they said the develo...
What do you like most about JumpCloud?
The product enables device management.
What is your experience regarding pricing and costs for JumpCloud?
AWS charges per user, which can be costly if I have more than ten users. Third-party platforms tend to be cheaper tha...
What needs improvement with JumpCloud?
I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle. This would be helpful, ...
 

Comparisons

 

Also Known As

iBoss Cloud Platform
No data available
Resmo
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Information Not Available
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Find out what your peers are saying about Bitwarden vs. JumpCloud and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.