Bitwarden vs JumpCloud comparison

Bitwarden and JumpCloud are both solutions in the Enterprise Password Managers category. Bitwarden is ranked #8 with an average rating of 9.8, while JumpCloud is ranked #16 with an average rating of 8.0. Additionally, 100% of Bitwarden users are willing to recommend the solution, compared to 100% of JumpCloud users who would recommend it.

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Executive SummaryUpdated on Jul 6, 2025

JumpCloud and Bitwarden compete in IT management solutions, with JumpCloud standing out due to its comprehensive features like device management and centralized directory, whereas Bitwarden is tailored for password management.

Features:JumpCloud provides device management, single sign-on, and integration with Microsoft 365 and Google Workspace. It streamlines onboarding and offboarding, with a centralized directory and extensive IT administration features. Bitwarden focuses on password management, offering strong password suggestions, emergency access, and a simple, reliable interface emphasizing security and easy management.

Room for Improvement:JumpCloud could improve with better MDM features for Windows, refined conditional access controls, and enhanced synchronization with Microsoft 365. Further cloud storage offerings and expanded cloud application integration are also desired. Bitwarden could benefit from full passkey utilization, improved device syncing, and increased customization options, along with enhanced accessibility features.

Ease of Deployment and Customer Service:JumpCloud excels in cloud environments with solid technical support and responsive customer service, though some technical challenge handling could improve. Bitwarden is often deployed on-premises, appreciated for simplicity and effective implementation, but with suggestions for integration and logging improvements.

Pricing and ROI:JumpCloud's pricing ranges from $2 to $25 per user, seen as cost-effective with positive ROI due to administrative efficiency. Bitwarden offers a more affordable pricing model, appealing to those seeking an open-source solution, with lower costs contrasted by JumpCloud's broader feature justification for its price.

To learn more, read our detailed Bitwarden vs. JumpCloud Report (Updated: September 2025).

Buyer's Guide

Bitwarden vs. JumpCloud

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Featured Reviews

Matt Crockford

Head of Cybersecurity at SES Water

It's easy to roll out, and their understanding of our business made it seamless

One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured

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Alex Maftei

Head of Information Technology at AllX Technologies

An affordable and easy-to-use tool that enables users to save all their passwords in one place

We also use 1Password. 1Password is available like a small window. We can just load it up. It is really fast. 1Password has enterprise features and a lot more visibility and control for admins to secure things a bit more. I have also used LastPass and NordPass. I lost trust in LastPass after we had multiple breaches, so I didn't want to keep my passwords in there. NordPass was limited. It was so hard to use. We could have only one device in sync with the free account. We could not use the platform manager on more than one device at the same time. I chose Bitwarden because I really enjoyed the idea of having the option to store my passwords and information there. I don't have to rely on any other tool.

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MuhammadAzhar Khan

Senior DevOps Engineer at Alibaba Group

Manage multiple cloud platforms seamlessly with unified credentials

The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials. This feature is highly beneficial for user management, particularly for clients with multiple cloud accounts. Additionally, JumpCloud simplifies the workflow when I work with different cloud platforms, such as AWS, Azure, and GCP, by integrating directory and credential management.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."

"Content filtering is the most useful feature of iboss."

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."

"Technical support is pretty sharp and very responsive."

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."

More iboss pros

"Having all the passwords in one place is helpful."

"In our organization, we use Bitwarden for managing product credentials. Bitwarden's collection feature enables us to securely create and store credentials, and we can easily provide team members with access to the relevant collections."

"The product has a very friendly community."

"The customer service and support are good. The technician is on time and the follow-up is amazing."

"Its integration capabilities and versatility, like the ability to securely save passwords and other critical information, make it incredibly useful."

"It is open source and the premium package is reasonable."

"I've found something else that is extremely valuable. Bitwarden refers to it as "emergency access". It's essentially a digital legacy where you can assign approved users who can request access. If you don't decline within a certain timeframe, they can access it in case you're incapacitated or deceased. When I last checked, only a few services offered this feature. Bitwarden had the simplest and best implementation."

"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."

"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."

"After deploying to the cloud, we had remote device management on all of our corporate laptops."

"The product enables device management."

"The solution is stable."

"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."

"Scalability-wise, I rate the solution a ten out of ten."

"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."

More JumpCloud pros

Cons

"File integrity monitoring would be very advantageous as an additional feature."

"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

"The reporting feature needs improvement."

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."

"Sometimes, obviously, there are bugs."

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

More iboss cons

"I often use another password manager as well to keep my passwords separate, ensuring redundancy. But one simple thing Bitwarden could improve is providing an option to duplicate credentials. Often, you're creating many sets of credentials for the same thing. If they all have the same information, notes, login, collection, and naming - all you're changing is the password. The ability to duplicate credential records quickly would be a big win. It doesn't do that right now."

"The product could be cheaper."

"The product must be a bit more unified and refined."

"The solution should be made more secure as it has the banking sector and assets saved."

"I would like to log in with a master account using a passkey, that would be easy."

"It would be ideal if the application could be seamlessly integrated into our open-source software, especially for the purpose of enabling straightforward logging."

"Enhancing the tool by including additional security variables would be a valuable improvement."

"The product needs to create its own self-service feature which has been requested by all the admins in the community."

"The visual tool and interface must be more fine-tuned."

"I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle."

"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."

"They need more straightening of the SSO capabilities."

"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."

"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."

"I would like to see some support for printers, especially network printers, through the application."

More JumpCloud cons

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is expensive compared to one of its competitors."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"The overall pricing for iboss is very competitive and transparent."

"It is an open-source tool."

"I use a free version and it works well for me."

"The product is not costly. I pay $10 per month."

"In our region, it comes at an affordable price."

"The solution is reasonably priced."

"JumpCloud's monthly license costs around $25 for the complete solution."

"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."

"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."

"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."

"The cost was around $5 per user per month."

"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."

"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."

"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."

More JumpCloud pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

11%

Manufacturing Company

Government

Computer Software Company

12%

Healthcare Company

Financial Services Firm

Government

Comms Service Provider

17%

Computer Software Company

14%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	5
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	2
Large Enterprise	3

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

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What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

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What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

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What do you like most about Bitwarden?

I've found something else that is extremely valuable. Bitwarden refers to it as "emergency access". It's essentially ...

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What is your experience regarding pricing and costs for Bitwarden?

The product is not costly. I pay $10 per month. I use the basic plan, so I don't need the higher plan with more compl...

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What needs improvement with Bitwarden?

The functionality to fully utilize passkeys could be improved. The last time I spoke to support, they said the develo...

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What do you like most about JumpCloud?

The product enables device management.

See all answers

What is your experience regarding pricing and costs for JumpCloud?

AWS charges per user, which can be costly if I have more than ten users. Third-party platforms tend to be cheaper tha...

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What needs improvement with JumpCloud?

I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle. This would be helpful, ...

See all answers

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Product Reports

Buyer's Guide

iboss

September 2025

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Buyer's Guide

Bitwarden

October 2025

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Buyer's Guide

JumpCloud

September 2025

Download JumpCloud product report

Also Known As

iBoss Cloud Platform

No data available

Resmo

Overview

iboss offers a comprehensive security platform designed for diverse use cases such as web filtering, data loss protection, corporate proxy services, and URL filtering.

iboss integrates advanced features to address dynamic security needs, leveraging its strength in SASE, ZTNA, AI initiatives, and cloud integration, while ensuring seamless operations for remote work. It excels in historical forensics, malware protection, and flexible cloud deployments. Users benefit from comprehensive traffic scanning, robust malware detection, and PaaS capabilities that reduce hardware management. An intuitive admin console ensures efficient management with content filtering and low false positives. SSL decryption enhances security, while DLP protects data in AI conversations. Deployment is rapid and scalable, allowing effortless integration with emerging technologies.

What features does iboss offer?

Granular Web Filtering: Provides precise control over web content access.
Traffic Scanning: Monitors data through multiple ports for security breaches.
Malware Detection: Ensures superior protection against malware threats.
PaaS Capabilities: Eliminates need for hardware management.
SSL Decryption: Enhances data protection by decrypting secure connections.
DLP Capabilities: Safeguards data during AI interactions.

What benefits and ROI should users consider?

Scalability: Adapts quickly to growing demands and emerging tech integration.
Rapid Deployment: Reduces time to implement security measures.
User-Friendly Admin Console: Facilitates efficient operations management.
Low False Positives: Increases accuracy of threat detection systems.

iboss finds significant application in sectors such as education, where web filtering for K-12 is crucial, and in corporate environments requiring robust proxy services and URL filtering for network security. Its adaptability is essential in scenarios demanding flexible, decentralized security frameworks, particularly for remote work setups.

iboss

Bitwarden stands out with its open-source platform and cost-effective premium options, offering password suggestions and alerts, secure sharing via the "send" feature, and reliable performance. Its digital legacy management through emergency access is unmatched at its price.

Bitwarden provides an open-source platform suitable for individual and team password management. Users benefit from password suggestions and alerts, secure sharing, and constant performance reliability. Emergency access sets Bitwarden apart by allowing digital legacy management. The mobile app offers quick password autofill and vault health reports, enhancing usability. Challenges include improving security features, better integration of automated functions, and reducing costs relative to competitors. Users value the open-source nature, cross-platform compatibility, and self-hosting capabilities, which ensure portability and permissions management.

What are Bitwarden's Key Features?

Open-Source Platform: Ensures transparency and flexibility.
Emergency Access: Provides digital legacy management.
Password Suggestions and Alerts: Enhances password security.
Secure Sharing: Allows safe information exchange.
Mobile App Usability: Offers quick password autofill.

What Benefits Should Users Look for in Reviews?

Reliability: Consistent performance across devices.
Cost-Effectiveness: Competitive pricing for the features offered.
Cross-Platform Compatibility: Operates on multiple devices and systems.
Flexibility with Self-Hosting: Control over data storage and management.
Digital Legacy Management: Provides access to accounts in emergencies.

In industries where data security is crucial, Bitwarden's open-source platform is favored for managing sensitive credentials, allowing secure information sharing among team members. Its compatibility with different platforms and self-hosting options provides the flexibility and control needed to maintain data security without vendor lock-in.

Bitwarden

JumpCloud offers efficient device management, single sign-on, and integration capabilities. It integrates seamlessly with Microsoft 365 and Google Workspace, streamlining user management across diverse environments.

JumpCloud delivers device, user, and application management across platforms like Windows, Mac, Linux, and cloud services such as AWS and Azure. Acting as a cloud-based directory, it facilitates single sign-on and identity access management, making it an attractive replacement for Active Directory and LDAP directories. Its policy management and centralized directory simplify user and device administration, offering a user-friendly interface with flexible access control and remote management. Organizations can experience streamlined onboarding and offboarding processes, robust authentication, and scalability. Despite being powerful, room for improvement is noted in alert capabilities, comprehensive MDM for Windows, multi-tenant features, and API reliability.

What are the key features of JumpCloud?

Device Management: Manage Windows, Mac, and Linux devices efficiently.
Single Sign-on: Seamlessly integrate with Microsoft 365 and Google Workspace.
Centralized Directory: Simplifies administration by consolidating user credentials.
Policy Management: Enforce policies and provide VPN access.
Remote Management: Provides flexible access control.

Why should users consider JumpCloud?

Streamlined Onboarding/Offboarding: Efficient user management saves time.
Robust Authentication: Enhances security through strong credential management.
Scalability: Adapts well to growing business needs.
Integration Capabilities: Supports seamless connections with cloud applications.

Companies across industries utilize JumpCloud for comprehensive management of devices and user identities. It is especially beneficial in technology-driven sectors where centralized directory services replace traditional Active Directory and LDAP models. Organizations employing platforms like AWS and Azure find it essential for maintaining efficient and secure access management.

JumpCloud

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Information Not Available

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare

Buyer's Guide

Bitwarden vs. JumpCloud

September 2025

Free Report: Bitwarden vs. JumpCloud

Find out what your peers are saying about Bitwarden vs. JumpCloud and other solutions. Updated: September 2025.

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