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Bitrix24 vs Jive comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitrix24
Ranking in Enterprise Social Software
5th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
CRM (11th), Project Management Software (13th)
Jive
Ranking in Enterprise Social Software
13th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Enterprise Content Management (34th), Web Content Management (40th), Corporate Portals (Enterprise Information Portals) (7th), Knowledge Management Software (11th), Enterprise Intranet (6th)
 

Mindshare comparison

As of May 2025, in the Enterprise Social Software category, the mindshare of Bitrix24 is 2.4%, up from 1.3% compared to the previous year. The mindshare of Jive is 4.1%, up from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software
 

Featured Reviews

Abasiakama Bassey - PeerSpot reviewer
A project management tool that offers great scalability and stability
The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.
it_user446067 - PeerSpot reviewer
Used by our agile teams instead of email to track impediments.
Stream activity could be better organized. Activities or content you are following will either be emailed to you or you follow in a stream. This is the largest issue to overcome for new people using the solution. When using email they receive way too many and it becomes noise. If they use streams, it's yet another thing to check along with email, IM, etc.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Bitrix24 is a user-friendly solution that is easy to use."
"Bitrix24's workflow is better than that of others. The user interface is also good."
"The most valuable features are data entry, the pipeline view with filters, and the automation capabilities."
"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."
"Collaboration and CRM are the most valuable features of Bitrix24."
"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."
"The technical support was intuitive and had good documentation."
"The product is user-friendly."
"We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge."
 

Cons

"The client interface is not very user-friendly."
"We didn't have the ability to customize the solution."
"Bitrix24’s interface needs to be improved."
"Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much."
"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."
"The support provided by Bitrix24 is an area with shortcomings that needs improvement."
"The solution's open channel and contact center could be improved."
"There are some bugs in the mobile system."
"The search engine could be improved and also provide some kind of indexing."
 

Pricing and Cost Advice

"We were using the free version which was really limited in terms of functionality."
"Bitrix24 is a cheap tool. I think our costs are somewhere between $1,000 and $5,000 per month. There are no additional costs with it. We did put in some hours to clean up some project-related stuff in it, but it was not much."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven or eight out of ten."
"Price-wise, it is a very cheap solution."
"Licenses are cheap compared to other solutions."
"Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."
"I use the free version. I sense that my company will need a license for the solution in a few months to use some features like lead management."
"The solution's pricing is quite average and not expensive."
Information not available
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Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Computer Software Company
21%
Comms Service Provider
11%
Government
8%
Retailer
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitrix24?
We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.
What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
Ask a question
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Comparisons

 

Also Known As

No data available
Clearspace, Jive SBS, Jive Engage, Jive-x, Jive-n
 

Overview

 

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
Eloqua, Hitachi Data Systems,T-Mobile, UBM, Thomson-Reuters, Groupon, Nike, Cisco, and others.
Find out what your peers are saying about Bitrix24 vs. Jive and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.