Forcepoint ONE vs Zscaler Internet Access comparison

Forcepoint and Zscaler are both solutions in the Secure Web Gateways (SWG) category. Forcepoint is ranked #21 with an average rating of 7.4, while Zscaler is ranked #2 with an average rating of 8.1. Forcepoint holds a 1.7% mindshare in WSG, compared to Zscaler’s 14.8% mindshare. Additionally, 100% of Forcepoint users are willing to recommend the solution, compared to 98% of Zscaler users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

Zscaler Internet Access and Forcepoint ONE compete in the cybersecurity domain, focusing on secure internet access solutions. Zscaler has the edge with better integration capabilities and threat protection, whereas Forcepoint ONE excels in data protection features.

Features: Zscaler Internet Access is known for its cloud-native architecture, offering seamless integration and scalability, comprehensive threat detection with Advanced Threat Security, and fast internet access. Forcepoint ONE provides strong compliance features, advanced data loss prevention, and detailed data analysis, catering to specific security policies and enhancing data security measures.

Room for Improvement: Zscaler could benefit from enhancing its user interface for more accessibility, improving latency management, and expanding training resources for users. Forcepoint ONE might work on streamlining its deployment process, speeding up customer support response times, and simplifying its detailed configurations to ease user burden.

Ease of Deployment and Customer Service: Zscaler boasts easy deployment with a focus on cloud-based infrastructures, requiring minimal on-premises equipment. Its customer support provides ready technical expertise. Forcepoint ONE, in contrast, has a complex deployment due to detailed configurations, and while thorough, its customer support may be slower to respond.

Pricing and ROI: Zscaler demands a higher upfront investment but promises long-term savings and improved ROI due to its scalable cloud infrastructure. Forcepoint ONE offers lower initial costs but may incur higher ongoing expenses from complex maintenance needs. The choice hinges on Zscaler's higher initial cost for better long-term savings versus Forcepoint's upfront affordability with potential future costs.

To learn more, read our detailed Forcepoint ONE vs. Zscaler Internet Access Report (Updated: July 2025).

Buyer's Guide

Forcepoint ONE vs. Zscaler Internet Access

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of July 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.1%, up from 1.7% compared to the previous year. The mindshare of Forcepoint ONE is 1.7%, up from 1.1% compared to the previous year. The mindshare of Zscaler Internet Access is 14.8%, down from 17.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Secure Web Gateways (SWG)

Featured Reviews

Matt Crockford

Head of Cybersecurity at SES Water

It's easy to roll out, and their understanding of our business made it seamless

One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured

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Edwin Eze-Osiago

Regional Solutions Manager Sub Saharan Africa at Infodata Professional Services Limited

Easy to deploy, stable, and scalable

Bitglass integration with some IDP providers needs improvement. Currently, the solution is not compatible with Azure AD for third-party authentication. The fraud proxy in the SmartEdge agent is not compatible with Forcepoint DLP or a web hybrid agent. I would like the developers to consolidate multiple agents across systems for better integration.

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AshwaniTyagi

Regional Manager at Orange

Offers good reliability and availability to users

Sometimes, cost is one component that customers complain about, especially if they compare it with some of its competitors. Zscaler's pricing seems to be a bit on the higher side. I think the pricing model is also something that the tool can probably look into to optimize or improve for the customer so that it can be a competitive tool commercially. The solution's technical support needs to be improved, especially by offering a better support structure for different geographical areas.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."

"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."

"Technical support is pretty sharp and very responsive."

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."

"Content filtering is the most useful feature of iboss."

More iboss pros

"We are able to verify what is getting saved out onto the cloud. It allows us to have some DLP rules, since we have to be HIPAA compliant. If some personal health information has been uploaded to Office 365, then we are able to detect that sort of thing and account for it. We have set up rules to prevent people from doing that."

"The setup is relatively straightforward."

"Forcepoint ONE is okay for me, and I find it a very good solution. Its most valuable feature is monitoring. Its monitoring is very good, and it can communicate with a SIEM system. I also find the DLP feature of Forcepoint ONE good."

"The biggest thing that I like about this product is that it's easy to use and teach. When we have somebody new starting to work with the product, it's easy to teach them. It's also easy to use the product as it does so much."

"The solution is very good when it comes to securing us against data leakage, because of the other proxy. It also has API scanning or data at rest. It inspects data in motion, which is the proxy, and then it has the data at rest, which is the API scanning. We can inspect for anything we want: file fingerprinting, PHI-sensitive data, PCI-sensitive data. It does not matter. We can usually find it and block it in transit and do our remediation with it. It could either be block, encrypt, or allow and watermark the file to follow it and see where it goes. It allows for those different scenarios."

"The solution’s AJAX-VM provides constant reverse proxy uptime. It has been very positive for our security operations. When people are trying to access the SaaS solution, it protects us from downloading any of that data and experiencing any type of attacks"

"The core CASB solution is the most valuable part. It allows us to put policies in place around which devices can log into our cloud applications. We have a policy that states that only company devices can access these cloud applications."

"The control of web access by category is very effective."

More Forcepoint ONE pros

"The solution replaces multiple vendor technologies with one which makes it worth the cost."

"The users are at different locations, and Zscaler helps us to put the organization's central security controls on these roaming users."

"The most valuable feature of Zscaler Internet Access is that it is a consolidated solution, it comes with many features, such as DLP."

"The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that."

"In terms of management and visibility, there is a single panel where you can configure the policies for your entire organisation worldwide."

"SSL inspection is a valuable feature."

"It is easy to set up the solution."

"The solution is stable."

More Zscaler Internet Access pros

Cons

"Its pricing could be better."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."

"Sometimes, obviously, there are bugs."

More iboss cons

"Bitglass integration with some IDP providers needs improvement."

"I wish they would advance more into the endpoint DLP solution. Currently they do not do anything around endpoint, they're still strictly cloud-based. The forward proxy is really the only thing they do. What I would like to see them do is to scan machines, workstations and servers, for information we might not want on those machines. That would be huge."

"I need control over access to web WhatsApp, which the solution cannot resolve yet."

"Areas for improvement for the platform include addressing scalability and architecture concerns, especially for large deployments involving more than 500 or 1,000 users."

"One area for improvement in Forcepoint ONE is that you'll need more training to install the solution yourself. I practiced in a laboratory and I needed more technical information to do the installation."

"There is room for improvement in making the reporting closer to real-time, ideally around five or ten minutes instead of half an hour. The interface could also be updated as it was quite dated."

"Integration into different multi-factor authentication tools. On their page, they tout Duo, but I don't use Duo. I use another vendor. Not that they don't interact, but it takes a little bit more doing. Any amount of efficiencies here would help."

"The solution's integration with other products needs improvement."

More Forcepoint ONE cons

"I would like to see more training and video documentation."

"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again."

"Zscaler should continue to make the user interface better. They should also improve the backup network and continue to expand it so that it can handle larger numbers of customers."

"Technical support could be better."

"Zscaler Internet Access could improve by adding a VPN feature."

"They block Zscaler IPs when the traffic origin is from Zscaler IPs. They've been blocked by certain government organizations so the end users are not able to visit those websites unless we ask them to unblock those IP. This is a bit problematic."

"In terms of usage, here in the GCC, it's still growing a growing market, so the combination of DLP, data leak prevention, to a certain extent is fine. But what it requires is user-based access or role-based access. The solution needs to grow into that, which definitely takes time. There's not an easy way to integrate it, when you have a cloud-based solution."

"The solution's pricing is on the higher side. It would be better if it could be lower."

More Zscaler Internet Access cons

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"The overall pricing for iboss is very competitive and transparent."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"It is expensive compared to one of its competitors."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"There is training involved. If you're going to add more people to it, such as cross train more of your group, there's a cost. Other than that, that's it. We have paid exactly what the invoices have said. We signed a three-year contract and not gone above it."

"The licensing cost for Forcepoint ONE would depend on the features, but the pricing is very competitive here in Brazil. The solution offers a good price, and I would rate it a three or a four in terms of pricing. I don't have information on whether there are additional costs apart from the standard licensing fees for Forcepoint ONE."

"When considering only the cost, the solution may appear to be costly; however, when evaluated in terms of commercial value, Bitglass is not expensive."

"Typically, the longer you price forward, the better off you're going to be. They have been very willing to work with us on pricing."

"We have our pricing by user. We do our pricing agreements annually. There are also additional costs for maintenance."

"The product is reasonably priced compared to other vendors. I rate the pricing a two or three."

"We have found the solution to be expensive."

"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."

"The solution is a little bit expensive. On a scale of one to five, I would rate it as a three."

"Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc)."

"Our monthly fee is around R3000."

"The pricing for Zscaler Internet Access could be made cheaper."

"It is quite expensive. It does its job, but it is quite expensive for what we need."

"Zscaler is an expensive solution, but it's worth the price. Their services are unmatched by competitors. Some may come with half the features that Zscaler can offer and be much cheaper. However, they do not have the global coverage that Zscaler has, and they will not provide the same low latencies and the same speeds that Zscaler can."

More Zscaler Internet Access pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

11%

Manufacturing Company

Healthcare Company

Computer Software Company

14%

Financial Services Firm

13%

Government

11%

Manufacturing Company

Computer Software Company

16%

Manufacturing Company

11%

Financial Services Firm

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about iboss?

Content filtering is the most useful feature of iboss.

See all answers

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

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What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

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What do you like most about Forcepoint ONE?

The platform's feature that has been most beneficial for our web security is its capability to replicate rules.

See all answers

What is your experience regarding pricing and costs for Forcepoint ONE?

The licensing and pricing were fine with no issues. I took over from somebody else, and it stayed as it was until we ...

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What needs improvement with Forcepoint ONE?

There is room for improvement in making the reporting closer to real-time, ideally around five or ten minutes instead...

See all answers

Which is the better security solution - Cisco Umbrella or Zscaler?

Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...

See all answers

Which is better, Zscaler internet access or Netsckope CASB?

We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...

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What do you like most about Zscaler Internet Access?

The solution has reduced cyberattacks.

See all answers

Comparisons

Netskope vs iboss

Compared 15% of the time

Cisco Umbrella vs iboss

Compared 14% of the time

Prisma Access by Palo Alto Networks vs iboss

Compared 10% of the time

Cloudflare One vs iboss

Compared 9% of the time

Zscaler Zero Trust Exchange Platform vs iboss

Compared 7% of the time

More iboss Competitors

Netskope vs Forcepoint ONE

Compared 16% of the time

Microsoft Defender for Cloud Apps vs Forcepoint ONE

Compared 14% of the time

Prisma Access by Palo Alto Networks vs Forcepoint ONE

Compared 11% of the time

Fortinet FortiProxy vs Forcepoint ONE

Compared 7% of the time

Forescout Platform vs Forcepoint ONE

Compared 5% of the time

More Forcepoint ONE Competitors

Cisco Umbrella vs Zscaler Internet Access

Compared 21% of the time

Netskope vs Zscaler Internet Access

Compared 13% of the time

Microsoft Defender for Cloud Apps vs Zscaler Internet Access

Compared 10% of the time

Prisma Access by Palo Alto Networks vs Zscaler Internet Access

Compared 8% of the time

Fortinet FortiProxy vs Zscaler Internet Access

Compared 1% of the time

More Zscaler Internet Access Competitors

Product Reports

Buyer's Guide

iboss

July 2025

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Buyer's Guide

Forcepoint ONE

July 2025

Download Forcepoint ONE product report

Buyer's Guide

Zscaler Internet Access

March 2025

Download Zscaler Internet Access product report

Also Known As

iBoss Cloud Platform

Bitglass

ZIA

Overview

iboss offers a comprehensive security platform designed for diverse use cases such as web filtering, data loss protection, corporate proxy services, and URL filtering.

iboss integrates advanced features to address dynamic security needs, leveraging its strength in SASE, ZTNA, AI initiatives, and cloud integration, while ensuring seamless operations for remote work. It excels in historical forensics, malware protection, and flexible cloud deployments. Users benefit from comprehensive traffic scanning, robust malware detection, and PaaS capabilities that reduce hardware management. An intuitive admin console ensures efficient management with content filtering and low false positives. SSL decryption enhances security, while DLP protects data in AI conversations. Deployment is rapid and scalable, allowing effortless integration with emerging technologies.

What features does iboss offer?

Granular Web Filtering: Provides precise control over web content access.
Traffic Scanning: Monitors data through multiple ports for security breaches.
Malware Detection: Ensures superior protection against malware threats.
PaaS Capabilities: Eliminates need for hardware management.
SSL Decryption: Enhances data protection by decrypting secure connections.
DLP Capabilities: Safeguards data during AI interactions.

What benefits and ROI should users consider?

Scalability: Adapts quickly to growing demands and emerging tech integration.
Rapid Deployment: Reduces time to implement security measures.
User-Friendly Admin Console: Facilitates efficient operations management.
Low False Positives: Increases accuracy of threat detection systems.

iboss finds significant application in sectors such as education, where web filtering for K-12 is crucial, and in corporate environments requiring robust proxy services and URL filtering for network security. Its adaptability is essential in scenarios demanding flexible, decentralized security frameworks, particularly for remote work setups.

iboss

Forcepoint ONE is a comprehensive cybersecurity platform that provides organizations with a unified approach to protecting their critical data and assets. It offers a range of solutions that cover everything from network security and cloud security to data protection and insider threat prevention.

With Forcepoint ONE, organizations can gain complete visibility into their security posture, identify potential threats, and take proactive measures to mitigate risks.

One of the key features of Forcepoint ONE is its ability to provide real-time visibility into user behavior across all endpoints, networks, and cloud environments. This allows organizations to quickly identify and respond to potential threats, such as insider threats or malicious activity from external actors. Additionally, Forcepoint ONE offers advanced threat intelligence capabilities that leverage machine learning and AI to detect and respond to emerging threats. Another important aspect of Forcepoint ONE is its data protection capabilities.

The platform offers a range of solutions for protecting sensitive data, including data loss prevention (DLP), encryption, and secure web gateways. These solutions help organizations ensure that their critical data is protected both at rest and in transit, regardless of where it is stored or accessed.

Forcepoint ONE is a powerful cybersecurity platform that offers a comprehensive set of solutions for protecting organizations against a wide range of threats. With its advanced threat intelligence capabilities, real-time visibility into user behavior, and robust data protection features, Forcepoint ONE is an ideal choice for organizations looking to take a proactive approach to cybersecurity.

Forcepoint

Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.

Zscaler Internet Access Features

Zscaler Internet Access has many valuable key features. Some of the most useful ones include:

Proxy (native SSL)
IPS and advanced protection
Cloud sandbox
DNS security
Cloud firewall
URL filtering
Bandwidth control
DNS filtering
Cloud DLP w/EDM and IDM
Cloud access security broker (CASB)
Cloud security posture management (CSPM)
CloudBrowser isolation
Cloud secure web gateway (SWG)
Zero trust network access (ZTNA)
Digital experience monitoring

Zscaler Internet Access Benefits

There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:

Fast access with zero infrastructure: Zscaler Internet Access creates a fast, seamless user experience because of its direct-to-cloud architecture. With no infrastructure, Zscaler Internet Access helps you eliminate backhauling, which improves performance and simplifies network administration.

Threat intelligence: By using threat intelligence, Zscaler Internet Access can stop ransomware, zero-day malware, and advanced attacks via Inline inspection of all internet traffic, including SSL decryption, and a suite of AI-powered cloud security services.

Consistent security: With Zscaler Internet Access, your security policy goes everywhere your users go. When you move security to the cloud, all users, applications, devices, and locations remain protected and secure based on identity and context.

Hybrid workforce: Zscaler Internet Access enables secure access to all external and internal apps from anywhere, so remote work is not an issue. You can also enforce business policies that follow the user, making security identical regardless of location.

Reviews from Real Users

Below are some reviews and helpful feedback written by Zscaler Internet Access users.

A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."

Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”

An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”

Zscaler

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

UNC-Charlotte

Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group

Buyer's Guide

Forcepoint ONE vs. Zscaler Internet Access

July 2025

Free Report: Forcepoint ONE vs. Zscaler Internet Access

Find out what your peers are saying about Forcepoint ONE vs. Zscaler Internet Access and other solutions. Updated: July 2025.

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