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Bitdefender Total Security vs BlackBerry Cylance Cybersecurity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender Total Security
Ranking in Endpoint Protection Platform (EPP)
17th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
26th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Bitdefender Total Security is 2.9%, up from 2.6% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.2%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Bitdefender Total Security2.9%
BlackBerry Cylance Cybersecurity1.2%
Other95.9%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Robin Cook - PeerSpot reviewer
MSP Partner Manager at a computer software company with 51-200 employees
Protects personal devices effectively and prevents access to fraudulent websites
The only thing that it does not include, which I would like to see in it, is the VPN. If VPN was included in Bitdefender Total Security, that would be a really valuable feature to add to the product. The VPN is handy, but to pay quite a lot more on top is costly. VPN is becoming a lot more commonplace and needed, and some competitors are now including it as part of their offering. I have no intention of moving away from Bitdefender Total Security, but I just think that could be quite a valuable addition to have as part of the product.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool blocks malicious downloads. Its most valuable feature is the Autopilot mode."
"Bitdefender Total Security offers a wide range of valuable features that enhance its usability and effectiveness."
"I highly recommend Bitdefender Total Security for other users; in independent tests, it has always performed the highest out of any of the endpoint solutions."
"It enhances our cybersecurity measures, especially beneficial for entrepreneurs."
"The dashboard and granular control features are great."
"I value Bitdefender Total Security for its effectiveness in scanning even the latest threats, and protecting my system from potential malware."
"The software consolidates multiple features under one license. Bitdefender protects against ransomware attacks. Furthermore, it covers various devices under a single subscription."
"I found Bitdefender Total Security easy to use. The interface is straightforward, and it runs silently in the background."
"What's most valuable in CylancePROTECT is the optics feature. I also like its easy-to-use and user-friendly dashboard and monitoring system."
"The solution is very quick at easily changing the levels of protection for each computer and the server."
"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"The solution is stable."
"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."
"I like the AI and mathematical components that they use."
"The non-daily requirement to update signatures is the most valuable feature. From a functional point of view, it is pretty spot on. For instance, we compared an algorithm from five years ago to today's algorithm, and it was 98% accurate. It has the ability to detect and mitigate. In the industrial environment that we work in, there's what we call OT versus IT. You are IT Central, but this is OT. Generally, we don't have the same level of skillset as IT individuals or IT professionals have. This particular product doesn't require you to be a computer scientist to be able to understand its proprietary algorithm and to be able to deploy, use, and work within it. It integrates well with a robust SIEM or SOAR solution, and it plays nice with others. We use other detection solutions like CyberX or site provision with Cisco, and it plays nice. That's one of the things we really liked about it."
 

Cons

"When it comes to areas for enhancement, I would suggest focusing on advanced threat detection to address evolving malware."
"Bitdefender Total Security must expand its global presence, particularly in establishing legal offices in various countries, including Saudi Arabia."
"If Bitdefender Total Security could reduce the processing power."
"Bitdefender Total Security should improve its resource usage. It should also work on cloud storage."
"The only thing that it does not include, which I would like to see in it, is the VPN."
"Sometimes, it blocks some networks that we are using."
"The solution could improve the way they manage it."
"Bitdefender Total Security needs to improve its security features."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"The stability could be improved."
"It's a good solution but some features just need to be updated."
"The security scripting needs improvement. It needs deeper security for scripting."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"Enhancing the product's detection rates and streamlining the user interface for easier management in daily operations would be beneficial improvements."
 

Pricing and Cost Advice

"The tool's pricing is high compared to other products."
"It falls in the middle range in terms of pricing—it's neither very cheap nor overly expensive."
"The pricing is quite reasonable. I don't find it expensive."
"The product is not expensive."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"We would just add more if there are new users, but right now you just need one license for per user."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"I think that the price we are paying is good for what it is."
"CylancePROTECT is an affordable solution."
"The solution provides me with competitive pricing."
"The product cost is about $5, per user, per month."
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Top Industries

By visitors reading reviews
Comms Service Provider
17%
Computer Software Company
16%
Manufacturing Company
7%
Healthcare Company
5%
Manufacturing Company
10%
Computer Software Company
10%
Government
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise2
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
 

Questions from the Community

What do you like most about Bitdefender Total Security?
I found Bitdefender Total Security easy to use. The interface is straightforward, and it runs silently in the background.
What needs improvement with Bitdefender Total Security?
The only thing that it does not include, which I would like to see in it, is the VPN. If VPN was included in Bitdefender Total Security, that would be a really valuable feature to add to the produc...
What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
 

Also Known As

No data available
Blackberry Protect
 

Overview

 

Sample Customers

Information Not Available
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Find out what your peers are saying about Bitdefender Total Security vs. BlackBerry Cylance Cybersecurity and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.