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Bitdefender Total Security vs BlackBerry Cylance Cybersecurity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender Total Security
Ranking in Endpoint Protection Platform (EPP)
12th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
13
Ranking in other categories
No ranking in other categories
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Bitdefender Total Security is 3.0%, up from 1.4% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.0%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Arvin Nuhandya - PeerSpot reviewer
User-friendly and best suitable for small to medium businesses
Setting up Bitdefender is easy if there is no existing endpoint protection. If there is, it gets a bit more complicated. You will need to remove any current security software on your computer or endpoint before installing Bitdefender to avoid conflicts. Deployment involved registering online and, during the process, we encountered minimal issues. Any problems were quickly resolved by referring to the well-defined website resources. The deployment team consisted of just one or two people, given that we are an SMB company. The entire deployment took approximately two hours. Maintaining Bitdefender is easy, especially with the cloud-based version. However, in an on-premise setup using the call function, it might involve moving from PC to PC for upkeep.
Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Bitdefender Total Security offers a wide range of valuable features that enhance its usability and effectiveness."
"The tool blocks malicious downloads. Its most valuable feature is the Autopilot mode."
"It is quite stable. It handles updates and patches nicely."
"I found Bitdefender Total Security easy to use. The interface is straightforward, and it runs silently in the background."
"The software consolidates multiple features under one license. Bitdefender protects against ransomware attacks. Furthermore, it covers various devices under a single subscription."
"The product's firewall protection and anti-theft features are valuable."
"Bitdefender Total Security is a cloud-based solution with lower costs. We haven't encountered any security issues since using the product."
"The dashboard and granular control features are great."
"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"The solution is easy to deploy."
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."
"The non-daily requirement to update signatures is the most valuable feature. From a functional point of view, it is pretty spot on. For instance, we compared an algorithm from five years ago to today's algorithm, and it was 98% accurate. It has the ability to detect and mitigate. In the industrial environment that we work in, there's what we call OT versus IT. You are IT Central, but this is OT. Generally, we don't have the same level of skillset as IT individuals or IT professionals have. This particular product doesn't require you to be a computer scientist to be able to understand its proprietary algorithm and to be able to deploy, use, and work within it. It integrates well with a robust SIEM or SOAR solution, and it plays nice with others. We use other detection solutions like CyberX or site provision with Cisco, and it plays nice. That's one of the things we really liked about it."
"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."
"CylancePROTECT is a fairly decent antivirus."
"It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect."
 

Cons

"Bitdefender Total Security needs to improve its security features."
"Sometimes, it blocks some networks that we are using."
"Bitdefender Total Security should improve its resource usage. It should also work on cloud storage."
"The solution could improve the way they manage it."
"The stability could be improved."
"When it comes to areas for enhancement, I would suggest focusing on advanced threat detection to address evolving malware."
"The location-tracking feature for finding phones could be improved, as well as the remote wipe functionality."
"Bitdefender Total Security must expand its global presence, particularly in establishing legal offices in various countries, including Saudi Arabia."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"The price for this EPP platform is expensive and could be improved."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."
"The solution’s user interface could be improved."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"I would say one thing that they might need to bring in is protection for mobile devices."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
 

Pricing and Cost Advice

"The product operates on a yearly licensing basis, with options for multi-year licenses available at discounted rates."
"The tool's pricing is high compared to other products."
"The product is not expensive."
"The pricing is quite reasonable. I don't find it expensive."
"It falls in the middle range in terms of pricing—it's neither very cheap nor overly expensive."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"I think that the price we are paying is good for what it is."
"CylancePROTECT is an affordable solution."
"The tool is not that expensive."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Comms Service Provider
18%
Healthcare Company
6%
Government
5%
Manufacturing Company
12%
Computer Software Company
12%
Government
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitdefender Total Security?
I found Bitdefender Total Security easy to use. The interface is straightforward, and it runs silently in the background.
What needs improvement with Bitdefender Total Security?
The location-tracking feature for finding phones could be improved, as well as the remote wipe functionality. There is a commercial aspect where having an unlimited VPN would enhance the product, a...
What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
 

Also Known As

No data available
Blackberry Protect
 

Overview

 

Sample Customers

Information Not Available
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Find out what your peers are saying about Bitdefender Total Security vs. BlackBerry Cylance Cybersecurity and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.