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Bitdefender Total Security vs BlackBerry Cylance Cybersecurity comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Bitdefender Total Security
Ranking in Endpoint Protection Platform (EPP)
23rd
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.9%, up from 3.7% compared to the previous year. The mindshare of Bitdefender Total Security is 1.5%, down from 3.0% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.6%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.9%
Bitdefender Total Security1.5%
BlackBerry Cylance Cybersecurity1.6%
Other93.0%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Robin Cook - PeerSpot reviewer
MSP Partner Manager at a computer software company with 51-200 employees
Protects personal devices effectively and prevents access to fraudulent websites
The only thing that it does not include, which I would like to see in it, is the VPN. If VPN was included in Bitdefender Total Security, that would be a really valuable feature to add to the product. The VPN is handy, but to pay quite a lot more on top is costly. VPN is becoming a lot more commonplace and needed, and some competitors are now including it as part of their offering. I have no intention of moving away from Bitdefender Total Security, but I just think that could be quite a valuable addition to have as part of the product.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable aspect of Cortex XDR by Palo Alto Networks for me is its integration with AI detection, where we get to know the behavioral detection based on users, traffic patterns, and different services that we consume."
"My advice for others looking into using Cortex is that it is very easy to use and very useful for the customer environment, whether it's a public or private one."
"The product has an intuitive dashboard."
"The anti-exploit is impenetrable."
"The solution doesn't need a high level of technical training."
"The positive impacts I see from Cortex XDR by Palo Alto Networks include a complete 360-degree view of our security posture altogether, being a uniform platform where we are ingesting logs from multiple resources."
"But overall, when we speak about security and protection, they are one of the top providers."
"Cortex XDR by Palo Alto Networks is easy to use and does not consume a lot of hardware resources."
"I found Bitdefender Total Security easy to use. The interface is straightforward, and it runs silently in the background."
"The software consolidates multiple features under one license. Bitdefender protects against ransomware attacks. Furthermore, it covers various devices under a single subscription."
"Bitdefender Total Security offers a wide range of valuable features that enhance its usability and effectiveness."
"It enhances our cybersecurity measures, especially beneficial for entrepreneurs."
"It speeds up processes, efficiently cleans up caches that would typically take a considerable amount of time to locate, and overall, it noticeably quickens the pace of my computer usage."
"The dashboard and granular control features are great."
"I value Bitdefender Total Security for its effectiveness in scanning even the latest threats, and protecting my system from potential malware."
"The product is stable"
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"CylancePROTECT is a fairly decent antivirus."
"My advice to someone considering this solution is that it's a popular product and you should really go for it."
"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."
"The ROI is immense, particularly in less dedicated labor hours, and much more in terms of security, particularly when new security flaws have recently appeared."
"The solution is stable; it was no problem and all went quite well, with no bugs or freezes."
"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."
"The initial endpoint cost may seem a little high (~$55/device/year), but when you look at the total peace of mind that the solution of Cylance endpoint protection provides, with no reboots for updates, and negligible performance impact, it is well worth it."
 

Cons

"Limited remote connection."
"Fine-tuning the detection policy requires experience because the policy is very complex in Cortex XDR by Palo Alto Networks, and we get high false positive alerts."
"Cortex does not offer an on-premises solution. However, some customers would prefer not to be on the cloud. It would be ideal if it could offer something on-prem as well."
"It takes time to scan the servers and devices."
"The solution should offer more dashboards and they should be better customized."
"This is a very costly product."
"This product has not improved my organization - in fact, we are in the process of moving back to another product as a result of Cortex's horrible impact on system performance."
"Enhancing UI simplicity and playbook flexibility are areas that could benefit from more low-code automation options for smoother integrations."
"The solution could improve the way they manage it."
"Bitdefender Total Security must expand its global presence, particularly in establishing legal offices in various countries, including Saudi Arabia."
"I would like to see some flexibility in the ransomware limitations."
"The location-tracking feature for finding phones could be improved, as well as the remote wipe functionality."
"I would find it more useful to receive notifications more often than just reporting on what's happening."
"Bitdefender Total Security needs to improve its security features."
"The stability could be improved."
"If Bitdefender Total Security could reduce the processing power."
"The security scripting needs improvement. It needs deeper security for scripting."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"Technical support is bad. I am not happy with the level of support they offer."
"I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable."
"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."
"I would like to see a little bit of additional reporting or insight as to what it is doing exactly."
"I would say one thing that they might need to bring in is protection for mobile devices."
 

Pricing and Cost Advice

"Very costly product."
"The tool's price is moderate."
"The price of the solution is high for the license and in general."
"Cortex XDR’s pricing is very reasonable."
"The cost depends on your chosen license type, like Pro or other licenses."
"This is an expensive solution."
"I don't have any issues with the pricing. We are satisfied with the price."
"I don't recall what the cost was, but it wasn't really that expensive."
"The product is not expensive."
"The pricing is quite reasonable. I don't find it expensive."
"The tool's pricing is high compared to other products."
"It falls in the middle range in terms of pricing—it's neither very cheap nor overly expensive."
"The tool is not that expensive."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"We pay our license on a yearly basis and have just renewed for two years."
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"The licensing part of the product is too expensive compared to other solutions in the market."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"The product cost is about $5, per user, per month."
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Top Industries

By visitors reading reviews
Construction Company
12%
Outsourcing Company
10%
Comms Service Provider
10%
Financial Services Firm
10%
Comms Service Provider
18%
Manufacturing Company
8%
Computer Software Company
7%
Outsourcing Company
6%
Construction Company
12%
Outsourcing Company
8%
Comms Service Provider
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What needs improvement with Bitdefender Total Security?
The only thing that it does not include, which I would like to see in it, is the VPN. If VPN was included in Bitdefen...
What is your primary use case for Bitdefender Total Security?
Bitdefender Total Security is used for my own personal use.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What is your primary use case for Blackberry Protect?
I am using CylancePROTECT as an active learning algorithm. We installed it on almost 20,000 servers and virtual machi...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
Blackberry Protect
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Find out what your peers are saying about Bitdefender Total Security vs. BlackBerry Cylance Cybersecurity and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.