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Bitdefender GravityZone Enterprise Security vs Cortex XDR by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Bitdefender GravityZone offers competitive pricing and 35% cost advantage with features comparable to leading security solutions like Sophos and Symantec.
Sentiment score
7.3
Cortex XDR enhances security, reduces costs, boosts threat identification, compliance, and user confidence, offering cost-effective data protection.
We have experienced significant return on investment and measurable benefits with Bitdefender GravityZone Enterprise Security.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
I have seen a return on investment with Cortex XDR by Palo Alto Networks, as this product is offered at a minimal cost, and we can find a good ROI from it.
 

Customer Service

Sentiment score
7.7
Bitdefender GravityZone support is generally helpful, though some users experience delays and communication issues, praising proactive outreach.
Sentiment score
6.6
Cortex XDR support is responsive and knowledgeable, despite occasional delays and regional language barriers affecting resolution times.
I have never needed additional support, which shows how easy and friendly Bitdefender is.
They conduct annual health checks at no cost, making the experience smooth.
Their technical support is helpful.
Every vendor has similar support; it depends on how the case is handled and raised.
Their support is efficient and responsive whenever I raise a ticket through my portal.
They did well with handling high-risk threats.
 

Scalability Issues

Sentiment score
8.9
Bitdefender GravityZone's scalability is highly praised for ease of expansion, supporting businesses of various sizes effectively.
Sentiment score
7.5
Cortex XDR is praised for smooth scalability, managing diverse endpoints, and effective expansion in various organizational sizes.
 

Stability Issues

Sentiment score
8.1
Bitdefender GravityZone is stable and reliable, but resource-heavy with compatibility issues on older systems like Windows 7.
Sentiment score
8.0
Cortex XDR is stable, with resolved bugs and ongoing improvements, earning high stability ratings from users.
In terms of stability, we haven't experienced any crashes, downtimes, or performance issues.
Cortex XDR is stable, offering high quality and reliable performance.
For the last 11 months, we haven't faced any outage issues, so it is a stable product.
All the situations and issues were controlled in a good way by Cortex XDR by Palo Alto Networks.
 

Room For Improvement

Bitdefender GravityZone needs better usability, pricing, integration, and performance, with improvements in reporting, monitoring costs, and mobile features.
Cortex XDR struggles with compatibility, high memory usage, difficult management, limited features, and needs better integration, UI, and pricing.
The initial file I download to deploy on end-user devices is about six hundred to seven hundred megabytes, and it should be scaled down to an agent size of maybe less than one hundred megabytes, max.
Now, we have to do it via CLI, which even technical personnel struggle to understand.
Currently running on-premise, we are considering moving to the cloud-based Bitdefender GravityZone Enterprise Security because it offers more features compared to the on-premises version.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cortex XDR could improve its sales support team, including better commission structures and referral programs.
 

Setup Cost

Bitdefender GravityZone offers flexible, mid-range pricing and modular licensing, with costs from $0.70 to $4.00 per device.
Enterprise buyers find Cortex XDR expensive, but competitive, with flexible licensing; costs vary by usage, features, and setup.
Regarding pricing, setup cost, and licensing, it is affordable.
Maintaining Bitdefender GravityZone Enterprise Security has been smooth.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Compared to competitors such as CrowdStrike and Sophos, the pricing of Cortex XDR by Palo Alto Networks is similar to CrowdStrike but more expensive than Sophos.
 

Valuable Features

Bitdefender GravityZone Enterprise Security excels in threat detection, ransomware protection, and resource management, enhancing network visibility and user satisfaction.
Cortex XDR offers robust endpoint security with advanced threat detection, ease of use, seamless integration, and real-time monitoring capabilities.
In terms of threat detection, I would give it a ten out of ten since Bitdefender manages to catch threats that other products miss.
The best feature of Bitdefender GravityZone Enterprise Security is that it is lightweight.
From my reseller perspective, the best features of Bitdefender GravityZone Enterprise Security that stand out are the sandboxing and reporting capabilities.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
If a user doesn't click any link within 30 days and on the 31st day clicks a new link, Cortex XDR immediately alerts us that this user has clicked on an uncommon link or their behavior is uncommon.
 

Categories and Ranking

Bitdefender GravityZone Ent...
Ranking in Endpoint Protection Platform (EPP)
21st
Average Rating
8.2
Reviews Sentiment
8.3
Number of Reviews
30
Ranking in other categories
Virtualization Security (3rd)
Cortex XDR by Palo Alto Net...
Ranking in Endpoint Protection Platform (EPP)
5th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
92
Ranking in other categories
Endpoint Detection and Response (EDR) (9th), Extended Detection and Response (XDR) (7th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (4th)
 

Mindshare comparison

As of October 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Bitdefender GravityZone Enterprise Security is 1.0%, up from 0.8% compared to the previous year. The mindshare of Cortex XDR by Palo Alto Networks is 3.7%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Cortex XDR by Palo Alto Networks3.7%
Bitdefender GravityZone Enterprise Security1.0%
Other95.3%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Rias Majeed - PeerSpot reviewer
Delivers lightweight protection while facing challenges with technical aspects
I have been working with Bitdefender GravityZone Enterprise Security for quite a long time, but recently, I do not appreciate their changes, especially on the technical side. They moved some portions to remote GUI-based interfaces. The Command Line Interface (CLI) is not improving. Even experienced personnel are finding it difficult. There is a power user function where you can stop it temporarily for installing applications. Previously, we had the option to click on the power user button and enter the password to allow stopping that particular function. Now, we have to do it via CLI, which even technical personnel struggle to understand. Currently, everything is working fine except for the technical aspects we can control. If they can revert to the old system, that would be much better. When we raise this issue with Bitdefender, they cite security reasons for the change. However, while Cisco is moving away from CLI to GUI, Bitdefender is moving backward. Normal users cannot handle these CLI operations effectively.
HectorRios - PeerSpot reviewer
Has detected high-risk threats effectively and provides strong behavioral protection
They did well with handling high-risk threats. I would rate Palo Alto support an eight or nine. I would give them an eight because in the majority of cases, we talk with local partners, and only in case of an emergency or a difficult issue, we jump to Palo Alto support. When we had that experience with Palo Alto support, it was nice service, but it was really difficult to get it. To jump from the partner to Palo Alto directly was challenging. I understand that it's part of the service, as the local partner just jumps up to Palo Alto support in case they need it. In some cases, when we faced an important issue, it was preferred to jump directly to Palo Alto to save time.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
12%
Government
7%
Healthcare Company
6%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise18
Large Enterprise36
 

Questions from the Community

What do you like most about Bitdefender GravityZone Enterprise Security?
It is perfectly stable. We haven't received any complaints from customers regarding stability or performance. It's been smooth sailing so far.
What is your experience regarding pricing and costs for Bitdefender GravityZone Enterprise Security?
Maintaining Bitdefender GravityZone Enterprise Security has been smooth. We receive regular notifications about upgrades, and the process has been successful without issues.
What needs improvement with Bitdefender GravityZone Enterprise Security?
We are not currently using the automated patching or patch management. The security analytics feature, which could help us stay compliant with industry standards, hasn't been enabled yet. Currently...
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Also Known As

Bitdefender GravityZone Security for Virtualized Environments, GravityZone Security for Virtualized Environments
Cyvera, Cortex XDR, Palo Alto Networks Traps
 

Overview

 

Sample Customers

SambaSafety, Morefield Communications, Northstar Ltd., Citrix, Greenman-Pedersen
CBI Health Group, University Honda, VakifBank
Find out what your peers are saying about Bitdefender GravityZone Enterprise Security vs. Cortex XDR by Palo Alto Networks and other solutions. Updated: September 2025.
872,655 professionals have used our research since 2012.